9/10
★★★★★
based on 557 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
None of the seeds germinated despite optimal germination conditions. I was very disappointed as this caused a delay in my program.
User icon
Franck W.
purchased on 05/06/2024
Translated review
Answer from Silent Seeds
Hello Franck, I hope you're well. Please contact us quickly by e-mail ([email protected]), so that we can analyze the situation together and better understand what really happened. In order to consider a replacement of the defective products, it is imperative that you send us photos of the defective products, and give us precise information concerning the climatic conditions, such as the material or the method used. Thank you for your understanding, have a nice day and best regards. Damien, Silent Seeds Team

*Final resolution= impossible because the customer didn't think to take photos of the defective products. Please remember to keep supporting visual elements (photos or videos), in order to legitimately claim the replacement of the defective products. We are always ready to help you and to bring you greater satisfaction, but to do so, please respect the precise conditions of our commercial policy.
1 /5
★☆☆☆☆
Critical Jack seeds are small and very clear. Very disappointed.
User icon
Agnes P.
purchased on 19/05/2024
Translated review
Answer from Silent Seeds
Hello Agnès, I hope you're well, these are the natural physical characteristics of seeds from the Critical+ strain, and are in no way an indicator of freshness or quality. Don't be fooled into thinking that all the best quality cannabis seeds are black and tabby - it's a trend that's been fairly well established in the past - but with modern exotic polyhybrids, you shouldn't stop there, as it can be misleading. I invite you to read this article I wrote 4 years ago for a better understanding:

https://www.dinafem.org/fr/blog/taille-couleur-forme-graines-cannabis-criteres/

Thank you for your confidence and best regards,
Damien
1 /5
★☆☆☆☆
The polar gelato seeds never germinated i'm pretty disappointed considering the price plus it's impossible to contact after-sales service
User icon
Morgan N.
purchased on 17/05/2024
Translated review
Answer from Silent Seeds
Hello Morgan, I hope you're well. Please contact our customer service department as soon as possible by e-mail ([email protected]), clearly explaining what happened, and sending us directly the photos corresponding to the faulty products, as any replacement should logically be accompanied by supporting photos and sound technical explanations. Thank you for your understanding and have a nice day. Sincerely, Damien, Silent Seeds Team.
1 /5
★☆☆☆☆
I have received nothing
User icon
H G.
purchased on 08/05/2024
Translated review
Answer from Silent Seeds
Hello, I hope you are well, we invite you to contact quickly our customer service by email ([email protected]), explaining clearly what happened in detail, and we will do our best to help you and bring you satisfaction as soon as possible. Sincerely, Damien, Silent Seeds Team.
1 /5
★☆☆☆☆
Several orders with seeds that didn't germinate.(5/10) (3/5) The ones that did germinate aren't very robust, but for the price it's a shame.
User icon
François P.
purchased on 16/05/2024
Translated review
Answer from Silent Seeds
Hello Dominique, I hope you're well. Please contact our customer service department as soon as possible by e-mail ([email protected]), clearly explaining what happened, and sending us directly the photos corresponding to the faulty products, as any replacement should logically be accompanied by supporting photos and sound technical explanations. Thank you for your understanding and have a nice day. Sincerely, Damien, Silent Seeds Team.