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/10
★★★★★
based on 654 reviews published
★★★★★
based on 654 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The polar gelato seeds never germinated i'm pretty disappointed considering the price plus it's impossible to contact after-sales service
Morgan N.
purchased on 17/05/2024
Translated review
Answer from Silent Seeds
Hello Morgan, I hope you're well. Please contact our customer service department as soon as possible by e-mail ([email protected]), clearly explaining what happened, and sending us directly the photos corresponding to the faulty products, as any replacement should logically be accompanied by supporting photos and sound technical explanations. Thank you for your understanding and have a nice day. Sincerely, Damien, Silent Seeds Team.
1
/5
★☆☆☆☆
I have received nothing
H G.
purchased on 08/05/2024
Translated review
Answer from Silent Seeds
Hello, I hope you are well, we invite you to contact quickly our customer service by email ([email protected]), explaining clearly what happened in detail, and we will do our best to help you and bring you satisfaction as soon as possible. Sincerely, Damien, Silent Seeds Team.
1
/5
★☆☆☆☆
Several orders with seeds that didn't germinate.(5/10) (3/5) The ones that did germinate aren't very robust, but for the price it's a shame.
François P.
purchased on 16/05/2024
Translated review
Answer from Silent Seeds
Hello Dominique, I hope you're well. Please contact our customer service department as soon as possible by e-mail ([email protected]), clearly explaining what happened, and sending us directly the photos corresponding to the faulty products, as any replacement should logically be accompanied by supporting photos and sound technical explanations. Thank you for your understanding and have a nice day. Sincerely, Damien, Silent Seeds Team.
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