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L
Rating: 5 out of 5
Top RAS
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very favorable
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J
Rating: 5 out of 5
Very satisfied with the welcome and the equipment. Like every year
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J
Rating: 5 out of 5
Too easy
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V
Rating: 5 out of 5
Hyper satisfied with the service and the good mood of the team who is always attentive. Always a pleasure to come to Ski Republic!
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O
Rating: 5 out of 5
Super welcome, very good materials and valuable advice!
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V
Rating: 4 out of 5
The equipment was good, the ski boots were comfortable, the staff were very friendly and obliging. The reason for 4 not 5 stars is because you have to queue for an hour to collect the equipment if collecting in a Saturday evening. It was the same last year too, but the price of the rental is very good and so we will continue to use this company each year and be prepared for the long queue on the first day. the staff do their best to keep the process as fast as possible clearly working hard, so I’m not sure what they can do to change this situation.
Response from Ski Republic
Dear Victoria,
Thank you for taking the time to share your feedback and for your kind words about our equipment, ski boots, and staff. We are delighted to hear that you appreciate our prices and continue to choose Ski Republic year after year.
We understand that the wait time on Saturday evenings can be frustrating, and we are continuously looking for ways to improve the process. Your feedback is invaluable in helping us enhance our services.
We look forward to welcoming you again for another great skiing experience!
Best regards,
The Ski Republic Team
Thank you for taking the time to share your feedback and for your kind words about our equipment, ski boots, and staff. We are delighted to hear that you appreciate our prices and continue to choose Ski Republic year after year.
We understand that the wait time on Saturday evenings can be frustrating, and we are continuously looking for ways to improve the process. Your feedback is invaluable in helping us enhance our services.
We look forward to welcoming you again for another great skiing experience!
Best regards,
The Ski Republic Team
N
Rating: 1 out of 5
Very damaged equipment, torn shoes, low-end ski and snowboard while we took the most expensive package
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Response from Ski Republic
Hello Nino,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our equipment did not meet your expectations. Your feedback is valuable and we will ensure to pass your comments to our team to improve the quality of our equipment. We hope to have the opportunity to satisfy you during your next visit.
Best regards,
The Ski Republic team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our equipment did not meet your expectations. Your feedback is valuable and we will ensure to pass your comments to our team to improve the quality of our equipment. We hope to have the opportunity to satisfy you during your next visit.
Best regards,
The Ski Republic team
P
Rating: 5 out of 5
very professional
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C
Rating: 5 out of 5
Very good support and quality equipment.
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N
Rating: 5 out of 5
Perfect, the staff is great and the price is attractive. See you next year. Thank you
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A
Rating: 5 out of 5
Easy and fast service - great location next to the mont chery lift
J
Rating: 5 out of 5
Super
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K
Rating: 5 out of 5
Super
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N
Rating: 5 out of 5
Fast service, had excellent boots
P
Rating: 5 out of 5
Super service. And super nice team when handing over the equipment. Thank youuuu
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F
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Excellent service!
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R
Rating: 5 out of 5
I have hired from Ski Republic in Morzine for our past four ski trips and always get great service and value.
G
Rating: 5 out of 5
Always smiling, efficient, and accommodating team. Equipment meets our expectations and is of good quality.
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J
Rating: 5 out of 5
Very good, good advice, I rent here every year for my children.
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L
Rating: 5 out of 5
Super
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V
Rating: 5 out of 5
Adorable team, attentive, patient and good advice. The only downside is the parking.
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T
Rating: 5 out of 5
IMPECCABLE SERVICE
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V
Rating: 4 out of 5
Nickel equipment, however 1h20 waiting to pick up the equipment. Moreover, I took an additional rental and no discount even though I would have had it online...
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M
Rating: 5 out of 5
Good quality equipment and great service!
A
Rating: 5 out of 5
Perfect The Canadian on top
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C
Rating: 5 out of 5
Perfect equipment, top staff
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C
Rating: 5 out of 5
Perfect equipment, top staff
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F
Rating: 5 out of 5
Home and perfect services
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C
Rating: 4 out of 5
Everything good apart from the Queue for boots and skis the first morning, it was way too slow, we were there for 1.5 hours
C
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very well advised, attentive to our needs: we will all come back.
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M
Rating: 5 out of 5
Great team!
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M
Rating: 5 out of 5
Quick ski reception. Pleasant, smiling, available, professional staff. Thank you very much. I recommend. Perfect equipment.
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B
Rating: 1 out of 5
Easy order but no customer service, do not take the Carre+ insurance, Carbon tells you in-store that they do not manage it and therefore you have to pay everything to open a file in case of breakage, very mediocre material and I could go on with the follow-up of the boots ...
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Response from Ski Republic
Hello Benoit,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties regarding our after-sales service and insurance. Your feedback is valuable and allows us to improve our services. Please do not hesitate to contact us directly so that we can assist you.
Best regards,
The Ski Republic team
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties regarding our after-sales service and insurance. Your feedback is valuable and allows us to improve our services. Please do not hesitate to contact us directly so that we can assist you.
Best regards,
The Ski Republic team
K
Rating: 5 out of 5
Very nice team!
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H
Rating: 2 out of 5
Very old and damaged equipment
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Response from Ski Republic
Hello Harry,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.
Best regards,
The Ski Republic team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.
Best regards,
The Ski Republic team
S
Rating: 4 out of 5
Interesting price but quality of the material in relation.
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L
Rating: 5 out of 5
Friendly staff, a bit of waiting for the equipment pickup because everyone mainly arrives on Saturday afternoon or at the end of the day... but super quick to return the equipment!
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