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D
Rating: 5 out of 5
It was easy to pre-book ski hire equipment via the website and at very competitive prices.
Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Great !
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I
Rating: 1 out of 5
Reservation made online for ski equipment. Unfortunately, in-store, they had no stock left. I found myself without equipment and with a pass. I am waiting for the result of the online refund request. Do not book online with Ski Republic. We were dozens to leave the store empty-handed.
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Response from Ski Republic
Hello Isabelle,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you were unable to obtain the ski equipment you reserved. We completely understand your frustration.
Please know that we are doing everything we can to improve our stock management to avoid such inconveniences in the future. We will also closely follow up on your refund request to provide you with a quick response. Can you tell us which store it was?
Your satisfaction is our priority and we hope to have the chance to serve you again under better conditions.
Best regards,
The Ski Republic team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you were unable to obtain the ski equipment you reserved. We completely understand your frustration.
Please know that we are doing everything we can to improve our stock management to avoid such inconveniences in the future. We will also closely follow up on your refund request to provide you with a quick response. Can you tell us which store it was?
Your satisfaction is our priority and we hope to have the chance to serve you again under better conditions.
Best regards,
The Ski Republic team
S
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
This is the first time. Easy. Easy modification also perfect for people in a hurry. I am now waiting to see the in-store performance. If conclusive, I will recommend it because it is simple and the price is really very interesting.
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A
Rating: 5 out of 5
Impeccable!
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J
Rating: 1 out of 5
Ski Republic does not provide a payment certificate following the online reservation. Unfortunately, my son broke a ski during his week and it is therefore impossible for me to use my Visa Premier guarantee without this certificate. All merchant sites offer it except Ski Republic. I would never recommend renting from them to someone close to me.
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Response from Ski Republic
Hello Jérôme,
Thank you for your feedback and we are sincerely sorry to hear about your situation. We understand the importance of a payment certificate, and we take your comments very seriously. We are currently working to improve our services to better meet our customers' expectations.
Your satisfaction is our priority, and we hope to regain your trust in the future. Please do not hesitate to contact us directly for any assistance, we are here to help you.
Best regards,
The Ski Republic team
Thank you for your feedback and we are sincerely sorry to hear about your situation. We understand the importance of a payment certificate, and we take your comments very seriously. We are currently working to improve our services to better meet our customers' expectations.
Your satisfaction is our priority, and we hope to regain your trust in the future. Please do not hesitate to contact us directly for any assistance, we are here to help you.
Best regards,
The Ski Republic team
J
Rating: 5 out of 5
fast
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S
Rating: 5 out of 5
Great website and very affordable prices
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N
Rating: 5 out of 5
Great site, I recommend it!
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J
Rating: 5 out of 5
great
L
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Simple effective
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A
Rating: 5 out of 5
Super
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D
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Love it
M
Rating: 5 out of 5
Easy booking process and very reasonable
A
Rating: 5 out of 5
I was unable to apply the additional 15% discount
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C
Rating: 5 out of 5
Very well
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M
Rating: 5 out of 5
M
Rating: 5 out of 5
Friendly and quick service, and good equipment.
C
Rating: 5 out of 5
Everything perfect. Nice guys
J
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Very professional and attentive seller. Although we did not take the exchange of equipment, they accepted the change despite peak hours.
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C
Rating: 5 out of 5
Very easy to use the website
M
Rating: 5 out of 5
Top order experience, best rental prices
O
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
Very welcoming and good advice. I recommend this ski shop.
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S
Rating: 5 out of 5
Very friendly and attentive staff. Perfect
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C
Rating: 5 out of 5
Always satisfied. This is our store, especially for our last-minute ski sessions. Possibility to reserve the equipment in the evening for the next day. Always pleasant professionals and good advice, thank you. See you soon.
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O
Rating: 5 out of 5
very good value for money, very friendly and responsive team!
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J
Rating: 5 out of 5
Good !
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A
Rating: 5 out of 5
Nothing to report
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R
Rating: 5 out of 5
Outstanding!
B
Rating: 5 out of 5
Perfect stay
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A
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Excellent
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K
Rating: 5 out of 5
Ease and speed.
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P
Rating: 4 out of 5
Good so far