The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
I had taken out Carré+ insurance with Republic Ski, but I never received any document confirming this insurance. In the event of an accident, the rental company was not even aware of its existence, making it impossible to take any responsibility. Total lack of transparency and communication. Very disappointed, I won't use them again.
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Response from Ski Republic
Hello Lucie,
Thank you for sharing your experience with us, and we're very sorry to hear about the inconvenience you experienced with your Carré+ insurance. Your satisfaction is important to us, and we take your comments very seriously.
We will be investigating this situation to understand what may have happened, and will be reinforcing our communication to ensure that this does not happen again in the future. We would be delighted to discuss the matter directly with you to resolve the issue.
Your trust is precious, and we look forward to the opportunity to demonstrate our commitment to our customers.
Yours sincerely
The Ski Republic team
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fred B.
Rating: 1 out of 5
following a purchase from 06/02/2025
I had to redo my basket 6 times before it validated.
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Response from Ski Republic
Hello Fred,
Thank you for your feedback. We're sorry to hear that you experienced difficulties with your order. Your experience is important to us, and we're working to improve our site to avoid this kind of inconvenience in the future. Please do not hesitate to contact us should you require any assistance.
Best regards,
The Ski Republic team
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OLIVIER L.
Rating: 1 out of 5
following a purchase from 18/11/2024
I had to modify an item (ski boots) in my order, placed a few months ago. By deleting the boot rental displayed at 59€ in my order summary, I ended up with only 29.5€ deducted from my overall order. However, the discount codes were the same. I find this very average, and displaying "free cancellation" on your site is quite simply misleading advertising. I've been going through your site for several years now, but my experience last year (ski boots in very poor condition because there was no stock available when I changed my boots a day after my arrival) at La Plagne Bellecote, as well as this year's experience, will certainly be the reason for my loyalty to Ski republic.
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Response from Ski Republic
Hello Olivier,
Thank you for sharing your experience with us. We are sorry to hear that your recent order did not live up to your expectations.
Store prices are subject to change, so when prices are modified, they are updated (as indicated in our general booking conditions).
We value your loyalty and look forward to providing you with a better experience in the future.
Yours faithfully
The Ski Republic team
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Leydis T.
Rating: 4 out of 5
following a purchase from 05/02/2025
On the site it is marked that the guarding is included and with the reservation, there is a box to be notched for the guarding (3€/dr) not included the difference
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Response from Ski Republic
Hello Leydis,
Thank you for your review and your 4/5 rating. We understand your confusion regarding babysitting. On our site, babysitting is indeed a paid option for additional services. We will clarify this information on our site to avoid any ambiguity. Thank you for your valuable feedback.
Yours faithfully
The Ski Republic team
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Jean-Jacques G.
Rating: 4 out of 5
following a purchase from 01/02/2025
All's well
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Response from Ski Republic
Hello Jean-Jacques,
We thank you for your positive review and are delighted that your experience with Ski Republic was satisfactory. Please let us know if you have any suggestions on how we can further improve our services. See you soon on the slopes!
Best regards,
The Ski Republic team
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inbar E.
Rating: 4 out of 5
following a purchase from 22/01/2025
הי
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Response from Ski Republic
Hello Inbar,
Thank you for leaving a review of Ski Republic. We appreciate your feedback and hope your experience lived up to your expectations. Please let us know how we can further improve our services.
Best regards,
The Ski Republic team.
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Bernard H.
Rating: 4 out of 5
following a purchase from 23/01/2025
Service ok with additional discount code. Shame not to be able to choose skis in the prestige range, when that's why you buy this range ...
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Response from Ski Republic
Hello Bernard,
We would like to thank you for your review and are delighted that you have appreciated our service. We understand your frustration regarding the choice of skis in the prestige range and will take your comments into account to improve our service. Please do not hesitate to come back to us if you have any other suggestions!
Yours sincerely
The Ski Republic team
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Mounir H.
Rating: 1 out of 5
following a purchase from 20/01/2025
Ras
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MARIE NOELLE B.
Rating: 4 out of 5
following a purchase from 07/01/2025
Super
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Response from Ski Republic
Hello Marie Noëlle,
Thank you very much for your positive feedback! We're delighted that your experience with Ski Republic was satisfactory. Don't hesitate to come back to us for your next skiing needs.
Best regards,
The Ski Republic team
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Bénédicte R.
Rating: 1 out of 5
following a purchase from 13/01/2025
Internet payment problem! I had to pay twice for reservations. There was a bug and it was hard to find my way around the store.
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Dédé
Rating: 4 out of 5
following a purchase from 11/04/2024
Team available and attentive. We'll be back.
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Soso23ag
Rating: 4 out of 5
following a purchase from 05/04/2024
I try my luck for the game thank you
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Tyson
Rating: 4 out of 5
following a purchase from 04/04/2024
Good welcome, good prices
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Rv57525
Rating: 4 out of 5
following a purchase from 25/03/2024
Very well received and very well advised
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Lylian
Rating: 4 out of 5
following a purchase from 24/03/2024
The salesman with the black bonnet was really great.
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Meli
Rating: 4 out of 5
following a purchase from 23/03/2024
Quite good The store is good
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Reg
Rating: 4 out of 5
following a purchase from 18/03/2024
Good advice and a warm welcome
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Marie
Rating: 4 out of 5
following a purchase from 17/03/2024
Thanks for the foot scan and the rental!
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Cam
Rating: 4 out of 5
following a purchase from 17/03/2024
Superb day at La Plagne with snow rental. Very good service.
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Antoine
Rating: 4 out of 5
following a purchase from 11/03/2024
always good advice
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Titi
Rating: 4 out of 5
following a purchase from 09/03/2024
Good experience this week. Thank you
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Mathieu
Rating: 2 out of 5
following a purchase from 08/03/2024
A lot of problems with my skis but I made up for it on the last 2 days with super skis. A friendly team but not very professional.
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Dorian
Rating: 4 out of 5
following a purchase from 08/03/2024
Good atmosphere and good responsiveness from the employees!
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Pascal
Rating: 4 out of 5
following a purchase from 08/03/2024
A pleasant team always ready to help
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Guigui
Rating: 4 out of 5
following a purchase from 08/03/2024
Good quality materials
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Gurvan
Rating: 4 out of 5
following a purchase from 08/03/2024
Friendly staff, good quality equipment.
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Sam
Rating: 4 out of 5
following a purchase from 07/03/2024
Always satisfied with the equipment and advice given. Loyal customers, we'll be back for sure!??
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Paul
Rating: 4 out of 5
following a purchase from 03/03/2024
Very good reception, equipment in pretty good condition
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Scalap95
Rating: 4 out of 5
following a purchase from 03/03/2024
Top rental prices
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Hugooscar
Rating: 4 out of 5
following a purchase from 02/03/2024
Very nice experience in this small village. We'd already been to Les Coches last year. And Montchavin makes you want to come back for its family atmosphere and easy access to the slopes.
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Christophe
Rating: 4 out of 5
following a purchase from 01/03/2024
Great welcome, great service!
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Jomaurice
Rating: 4 out of 5
following a purchase from 01/03/2024
Good experience Pleasant staff Top-notch scanner
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Cécile
Rating: 4 out of 5
following a purchase from 01/03/2024
Friendly welcome, but equipment collected on Sunday, so not much choice.
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memessejunior
Rating: 4 out of 5
following a purchase from 01/03/2024
very welcoming and smiling.
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Greg
Rating: 4 out of 5
following a purchase from 01/03/2024
Great value for money!
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Chomdu
Rating: 4 out of 5
following a purchase from 01/03/2024
Cool welcome Perfect equipment
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Céline
Rating: 4 out of 5
following a purchase from 24/02/2024
Very friendly staff, ready to help with any equipment changes during your stay.
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Brassens E.
Rating: 4 out of 5
following a purchase from 24/02/2024
Very friendly, smiling staff. The only problems were with the machine-sized shoes, which I had to change several years in a row because they left my skin raw. However, the exchange was very easy. No problem this year.
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Axel
Rating: 4 out of 5
following a purchase from 24/02/2024
Very friendly staff. Thank you
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dudu77
Rating: 4 out of 5
following a purchase from 23/02/2024
Good service overall.
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