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F
Rating: 5 out of 5
Very good
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Serious available incoherent prices
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C
Rating: 5 out of 5
top !
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T
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Excellent and friendly service
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A
Rating: 5 out of 5
The staff is really very kind, welcoming and attentive. The equipment was of good quality and well suited to our children.
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L
Rating: 5 out of 5
very friendly and quick welcome, I was able to change my shoes and skis without any problem because they did not suit me, the saleswoman was very very nice it was pleasant to deal with her
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A
Rating: 5 out of 5
Pro, nice and efficient Nothing to say, we have been coming for years
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D
Rating: 1 out of 5
I was very disappointed with my experience this time! I booked to hire from Val d'isere and when I arrived to collect my skis the shop was closed. The other branches in the village were also closed! It wasted 2 hours of our first day trying to locate ski hire even though I had already paid with ski republic!
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Response from Ski Republic
Hello,
C
Rating: 5 out of 5
Very good welcome and good advice. I recommend!
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S
Rating: 5 out of 5
Welcoming staff, suitable equipment.
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C
Rating: 5 out of 5
Great welcome in the store, professional and very nice!
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C
Rating: 5 out of 5
Nice, fast
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C
Rating: 5 out of 5
Good welcome, well organized
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L
Rating: 5 out of 5
Very well received as every year
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L
Rating: 5 out of 5
Quick simple welcoming staff
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K
Rating: 5 out of 5
Top as every year
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K
Rating: 5 out of 5
good
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T
Rating: 5 out of 5
Fast and efficient, close to the slopes, impeccable!
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C
Rating: 5 out of 5
Fast and reliable
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P
Rating: 5 out of 5
Very good advice Warm welcome
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F
Rating: 5 out of 5
Very good online
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É
Rating: 5 out of 5
Good contact. Good quality material. No waiting.
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M
Rating: 5 out of 5
Very warm welcome and very good advice! Thank you
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C
Rating: 5 out of 5
Easy order to place on the site
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A
Rating: 5 out of 5
Everything went perfectly well! Thank you!
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E
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
Great, I recommend it
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M
Rating: 5 out of 5
I have always booked my skis at ski republic and the online prices are always so advantageous.
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S
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Super service, welcoming and friendly. Quick reservation and return with unbeatable prices. We will come back.
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M
Rating: 5 out of 5
Very good
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D
Rating: 2 out of 5
We got four ski packs. My daughter had one ski that was ok and one that un-adjusted and couldn't be clipped into the boot at all. She had to walk back and get it sorted out. My friend and one good ski and one that kept on falling off. Not great.
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Response from Ski Republic
Hello,
Thank you for your feedback.
We are sorry to read about the issues you experienced with the equipment, and we understand how inconvenient this must have been during your stay.
Regarding your daughter’s skis, we confirm that she returned to the shop and that the equipment was readjusted. Our team also advised to come back immediately if the issue occurred again so that we could provide a replacement. Unfortunately, we were not informed of any further problem during the week.
Concerning your friend’s skis, we were only made aware of the issue at the end of the rental period, which unfortunately did not allow us to intervene earlier and offer a solution during your stay.
Please note that all our equipment is regularly checked and maintained, but technical issues can occasionally occur. When they do, our teams are always available to adjust or replace the equipment as quickly as possible.
We regret the inconvenience caused and appreciate your understanding.
Kind regards.
Thank you for your feedback.
We are sorry to read about the issues you experienced with the equipment, and we understand how inconvenient this must have been during your stay.
Regarding your daughter’s skis, we confirm that she returned to the shop and that the equipment was readjusted. Our team also advised to come back immediately if the issue occurred again so that we could provide a replacement. Unfortunately, we were not informed of any further problem during the week.
Concerning your friend’s skis, we were only made aware of the issue at the end of the rental period, which unfortunately did not allow us to intervene earlier and offer a solution during your stay.
Please note that all our equipment is regularly checked and maintained, but technical issues can occasionally occur. When they do, our teams are always available to adjust or replace the equipment as quickly as possible.
We regret the inconvenience caused and appreciate your understanding.
Kind regards.
R
Rating: 5 out of 5
Very efficient service, from the online booking to collection to return of the equipment. I would happily use the service again.
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C
Rating: 5 out of 5
Great! The ski boots are comfortable and it's good material, the people are very friendly
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Response from Ski Republic
Hello Chayma,
We sincerely thank you for your flattering review! We are delighted to hear that you appreciated the comfort of our ski boots and the quality of our material. Your satisfaction is our priority, and our teams always strive to provide friendly and professional service. We hope to see you again soon at Ski Republic for more adventures on the slopes!
Best regards,
The Ski Republic team
We sincerely thank you for your flattering review! We are delighted to hear that you appreciated the comfort of our ski boots and the quality of our material. Your satisfaction is our priority, and our teams always strive to provide friendly and professional service. We hope to see you again soon at Ski Republic for more adventures on the slopes!
Best regards,
The Ski Republic team
M
Rating: 1 out of 5
Deplorable customer service, for skiing at Ski Republic on the snow front in Val d'Isere. I was welcomed with a lot of contempt. Despite the patience I showed, I was spoken to like a dog. I have been going there for years and well I will not return
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Response from Ski Republic
Hello Mélanie,
Thank you for taking the time to share your experience, although we are sincerely sorry to learn that your welcome did not meet your expectations. At Ski Republic, we place great importance on our customers' satisfaction and the quality of our service. Your feedback is valuable to us to improve our approach. We hope to have the opportunity to prove to you that your experience was an exception and not the norm.
Best regards,
The Ski Republic team
Thank you for taking the time to share your experience, although we are sincerely sorry to learn that your welcome did not meet your expectations. At Ski Republic, we place great importance on our customers' satisfaction and the quality of our service. Your feedback is valuable to us to improve our approach. We hope to have the opportunity to prove to you that your experience was an exception and not the norm.
Best regards,
The Ski Republic team
J
Rating: 5 out of 5
It was superb. Everything went well and thanks to the longer opening on Saturday we could pick up our equipment already in the evening to ski directly on Sunday morning. Thank you very much for that.
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D
Rating: 5 out of 5
Good service
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T
Rating: 5 out of 5
perfect
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