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Rating: 1 out of 5
I took almost two hours to place an order, the site is not working and very slow. I had to reset my password several times, it did not recognize my password. The order bugged when I was entering my phone number, I could not fill out the form, in short, very bad experience. Fortunately, your team is good in-store.
Translated reviews
Response from Ski Republic
Hello,
Thank you for taking the time to share your experience, and we are sincerely sorry for the difficulties encountered during your order. This is clearly not the experience we wish to offer.
The slowness of the site, the password issues, and the form blocking are unacceptable, and we completely understand your frustration. We will immediately forward your feedback to our technical team for a prompt verification.
However, we are pleased to hear that our in-store team was able to satisfy you.
Please do not hesitate to contact us directly if you encounter any further difficulties: we are here to help you.
Once again, our apologies for this inconvenience and thank you for your trust.
Have a nice day.
Thank you for taking the time to share your experience, and we are sincerely sorry for the difficulties encountered during your order. This is clearly not the experience we wish to offer.
The slowness of the site, the password issues, and the form blocking are unacceptable, and we completely understand your frustration. We will immediately forward your feedback to our technical team for a prompt verification.
However, we are pleased to hear that our in-store team was able to satisfy you.
Please do not hesitate to contact us directly if you encounter any further difficulties: we are here to help you.
Once again, our apologies for this inconvenience and thank you for your trust.
Have a nice day.