The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Service was quick and simple and the equipment was ok - however I booked prestige equipment and was handed what they had in the shelf, being told 'what do you expect, it's Friday'. I also had issues with the bindings releasing a number of times when going over compressions, not as a result of the DIN settings. Due to an online booking discount I probably got what I paid for, but not what I expected based on the booking.
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Romain B.
Rating: 1 out of 5
following a purchase from 02/03/2026
Unfriendly, disrespectful seller
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Response from Ski Republic
Hello Romain,
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our team did not meet your expectations. At Ski Republic, customer satisfaction is our priority. Rest assured that we take your feedback very seriously and will do everything possible to improve our service. We hope to have the opportunity to serve you again and provide you with a fully satisfactory experience.
Best regards,
The Ski Republic team
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Arnaud S.
Rating: 4 out of 5
following a purchase from 19/03/2026
Good skis but a bit light adjustments
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Rafael D.
Rating: 1 out of 5
following a purchase from 22/03/2026
A processing fee of €1.50 when everything is done in self-service on the site is scandalous, bordering on illegal
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Response from Ski Republic
Hello Rafael,
Thank you for taking the time to share your opinion. We understand your frustration regarding the processing fees. These are in place to cover processing costs, even in self-service mode. Your feedback is valuable and we will carefully review it to improve our service.
Best regards,
The Ski Republic team
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didier A.
Rating: 1 out of 5
following a purchase from 05/03/2026
one of my skis was not adjusted to my boot I had to walk back from Belle Plage to Belle Côte to make the adjustment
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Response from Ski Republic
Hello Didier,
Thank you for your feedback. We are sorry to learn that the adjustment of your skis was not optimal. Your comfort and safety are our priority, and we will ensure to improve our services. Do not hesitate to contact us directly for any future assistance.
Best regards,
The Ski Republic team
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Loris B.
Rating: 1 out of 5
following a purchase from 11/03/2026
Low quality equipment, and unfriendly and unprofessional staff
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Response from Ski Republic
Hello Loris,
Thank you for taking the time to share your experience. We are sorry to learn that our equipment and service did not meet your expectations. Your feedback is valuable, and we will ensure to improve the quality of our products as well as the welcome from our teams. We hope to have the opportunity to prove our commitment to customer satisfaction during your next visit.
Best regards,
The Ski Republic team
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FREDERIC G.
Rating: 4 out of 5
following a purchase from 20/03/2026
Top
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ALAIN S.
Rating: 1 out of 5
following a purchase from 09/03/2026
Hello, very hard shoes to put on and old, non-slip skis
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Response from Ski Republic
Hello Alain,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with your equipment. We strive to provide quality material and take our customers' feedback into account to improve our services. Please do not hesitate to contact us directly so that we can find a solution tailored to your experience.
Best regards,
The Ski Republic team
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Joel U.
Rating: 4 out of 5
following a purchase from 15/03/2026
Good services and friendly team but the website is not clear about the location of the different shops in Val d'Isère
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Pascal D.
Rating: 1 out of 5
following a purchase from 19/03/2026
Very poor welcome from an old bitter gentleman, certainly the manager of the sports store in Samoëns. Not at all commercial, to be avoided!
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Response from Ski Republic
Hello Pascal,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your welcome did not meet our standards. Your feedback is valuable and we take it very seriously to improve our services. We hope to give you the opportunity to have a much more positive experience during your next visit.
Best regards,
The Ski Republic team
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Philippe F.
Rating: 1 out of 5
following a purchase from 10/03/2026
Very unpleasant welcome. Mediocre skis. Lack of transparency and clarity in pricing (ski locker offered without the price being announced or displayed - for information, it's 12 euros per day, which is as much as renting a pair of skis with boots...).
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Response from Ski Republic
Hello Philippe,
Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. Your feelings regarding the welcome and the transparency of the prices are important to us and we will ensure to improve these aspects. Please know that we take your comments into account to provide quality service to our customers.
We hope to have the opportunity to welcome you again and offer you a more satisfying experience.
Best regards,
The Ski Republic team.
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Benjamin D.
Rating: 4 out of 5
following a purchase from 12/03/2026
Top renter and good advice
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SOPHIE P.
Rating: 3 out of 5
following a purchase from 06/03/2026
The online service is certainly economically interesting, however, the service offers little flexibility and the options ultimately increase the price. Moreover, since the store is located away from the center, if you need to change the equipment, you lose time. To summarize, if you need equipment at attractive prices, it's not bad, but if you need more, you will ultimately lose out.
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Response from Ski Republic
Dear Sophie,
Thank you for your feedback and constructive remarks. We understand that the flexibility of the service and the location of our store may pose difficulties. Your opinion is valuable to us and we will take it into account to improve our offer. We hope you will have the opportunity to enjoy our services in the future and discover the improvements we will implement.
Best regards,
The Ski Republic team.
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ALAIN D.
Rating: 1 out of 5
following a purchase from 05/03/2026
Worn skis like this are really disappointing to offer for rent. Salomon skis. Given the rental price, I am very disappointed. I haven't seen a single pair of skis in such a state during my stay.
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Response from Ski Republic
Hello Alain,
Thank you for taking the time to share your feedback. We are sorry to hear that your skis did not meet your expectations. Your feedback is valuable and helps us improve our service. We hope to welcome you again for an experience that meets your expectations.
Best regards,
The Ski Republic team
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Georges A.
Rating: 4 out of 5
following a purchase from 11/03/2026
adapted snowboard but too bad it didn't slide properly
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fabien W.
Rating: 4 out of 5
following a purchase from 13/03/2026
Reservation rather clear
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Justine N.
Rating: 1 out of 5
following a purchase from 08/03/2026
In terms of location. Ski Republic is located at the foot of the residence where we stayed, at the foot of the ski lifts so it’s perfect. Except that the ski rental is deplorable, skis that keep coming off and getting out of adjustment in the middle of the descent! Risk of injury +++ After returning to the ski rental shop to explain our problem, the staff only found to say that it was the weather... It should be noted that we were 4 people renting skis from them, 3 of whom had issues with their skis.
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Response from Ski Republic
Hello Justine,
Thank you for taking the time to share your feedback. We are pleased to learn that our location was an asset for your stay. However, we are sincerely sorry to learn that you encountered problems with your equipment. Your feedback is valuable and allows us to improve our service. We encourage you to contact us directly so that we can discuss the details and find a satisfactory solution.
Best regards,
The Ski Republic team
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Eric D.
Rating: 4 out of 5
following a purchase from 07/03/2026
Everything went well except that I didn't have the information that there needed to be a delay of 18 hours between the order and the reception at the agency...
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CHRISTOPHE T.
Rating: 4 out of 5
following a purchase from 28/02/2026
Good welcome and service
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Marine G.
Rating: 3 out of 5
following a purchase from 07/03/2026
In-store service was very good, the advisors were nice and gave good advice for putting on ski boots ;). The after-sales service was not great, I requested a refund for a day of unused reservation. Refusal even though the skis were not blocked for others... not accommodating even though it was the client's fault.
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Emili B.
Rating: 4 out of 5
following a purchase from 09/03/2026
Good
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FRANCOISE M.
Rating: 4 out of 5
following a purchase from 07/03/2026
Very nice and efficient
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Bogdan B.
Rating: 3 out of 5
following a purchase from 30/12/2025
This year, we were disappointed with the quality of the equipment at Ski Republic, rather than its age. The shoes are extremely worn, and the skis were received with scratches on their surface right upon receipt. The staff, however, is always top-notch!
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Response from Ski Republic
Hello Bogdan,
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the equipment you received did not meet your expectations. Your feedback on the condition of the shoes and skis is essential, and we will ensure that it is taken into account to improve our service. We are glad that you appreciated the quality of our staff and hope to see you again soon for a more satisfying experience.
Best regards,
The Ski Republic team
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Kevin N.
Rating: 1 out of 5
following a purchase from 01/03/2026
I am very disappointed with the equipment I rented. The snowboard was okay, but the bindings were of poor quality. I had to change the bindings on the first day because my feet were coming loose as the bindings were not sturdy. The snowboard boots were catastrophic; they hurt my feet horribly. Similarly, I had to change them after the first day as my ankles were red, and despite changing shoes, the situation remained the same. I had to go rent other shoes from another rental company. After this bad experience, I hope the equipment will be renewed on your side.
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Response from Ski Republic
Hello Kevin,
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that the rented equipment did not meet your expectations. Your feedback is valuable and will help us improve the quality of our equipment. We take your comments very seriously and will pass them on to our team. We hope to have the opportunity to satisfy you during your next visit.
Best regards,
The Ski Republic team
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Dariusz S.
Rating: 4 out of 5
following a purchase from 17/02/2026
So far so good. Online Booking excellent, let’s hope the service in the shop and the equipment are of the same calibre.
Response from Ski Republic
Dear Dariusz,
Thank you for your positive feedback! We're glad to hear that you had an excellent experience with our online booking. We look forward to providing you with the same high level of service in our shop and hope you enjoy your equipment.
Best regards,
The Ski Republic Team
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BENJAMIN C.
Rating: 3 out of 5
following a purchase from 27/10/2025
Aging equipment, store still with the same hole in the ceiling for 2 years... Fortunately pleasant staff
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Vincent D.
Rating: 4 out of 5
following a purchase from 23/02/2026
Excellent quality / price ratio!
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severine D.
Rating: 1 out of 5
following a purchase from 23/02/2026
After 3 changes of shoes, we had to rent from another rental company that provided us with better-suited equipment and better listening.
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Response from Ski Republic
Hello Séverine,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your opinion is valuable, and we are constantly working to improve our service. We hope to have the opportunity to fully satisfy you during your next visit.
Best regards,
The Ski Republic team
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GREGORY G.
Rating: 4 out of 5
following a purchase from 13/10/2025
Satisfied with the equipment and the welcome, however the rental price of the helmet at 42 euros is very high
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Ganesan B.
Rating: 1 out of 5
following a purchase from 05/03/2026
I recently booked from the 9th -14th March and the invoice and confirmation has come as 7-12th- I have emailed the team and had no reply yet
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Response from Ski Republic
Hello,
I'm sorry, I don't see your first email in our inbox. I wasn't able to change the dates in time. And once the booking has started, I can no longer modify it. I can give you a credit note for the unused days of the 7th and 8th, however, you'll need to go directly to the store to book the additional day of March 14th !
Thanks you
Best Regards !
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Anne L.
Rating: 4 out of 5
following a purchase from 04/03/2026
Site clarity and attractive prices
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agnes C.
Rating: 4 out of 5
following a purchase from 25/02/2026
Very good
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Celia P.
Rating: 4 out of 5
following a purchase from 04/03/2026
Very clear and intuitive order, but at the time of payment, the "4 packs" discount disappears and we end up paying a higher price than previously indicated, which is a bit surprising.
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Camilla M.
Rating: 1 out of 5
following a purchase from 02/03/2026
They had no skis in stock and have not issued me a refund yet - I’d give 0 if I could
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Response from Ski Republic
Hello Camilla,
We are sorry to hear that you encountered this problem. Your satisfaction is essential to us. Could you please contact us directly at [email protected] so that we can resolve your situation quickly? Thank you for your understanding.
Best regards,
The Ski Republic team
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Pascal M.
Rating: 4 out of 5
following a purchase from 12/02/2026
+ Competitive price + Equipment OK - Store hard to find (we were looking for a large Ski Republic store)
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Response from Ski Republic
Hello Pascal,
We sincerely thank you for your positive review and constructive remarks. We are delighted that you found our prices competitive and that the equipment met your expectations. We understand that the location of our store can be confusing, and we are working to improve the signage to facilitate access for our customers. We look forward to welcoming you again at Ski Republic!
Best regards,
The Ski Republic team
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Annabelle M.
Rating: 4 out of 5
following a purchase from 23/11/2025
Very good. Friendly and accommodating staff. Easy access to pick up and drop off skis. I recommend.
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Angélique L.
Rating: 3 out of 5
following a purchase from 21/02/2026
Hello I am just saddened by the fact that I returned my son's skis and mine as well as the shoes on February 27 because there was an unforeseen event, my son's dad came to pick them up on Saturday morning so I had to return the skis the day before. I thought I could get a refund but apparently not for the rest everything was fine thank you best regards
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Stéphane C.
Rating: 4 out of 5
following a purchase from 14/02/2026
Always excellent welcome. Nothing to complain about the equipment, top notch.
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Thierry C.
Rating: 3 out of 5
following a purchase from 27/01/2026
Correct price but. Average or defective material (3 returns to the store)
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Didier R.
Rating: 3 out of 5
following a purchase from 16/02/2026
The skis were perfect, no issues on that side. However, the reservation made by Ski Republic was nowhere to be found, whether with the number or my name. Total lack of communication. This did not make things easier on site.
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