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Z
Rating: 5 out of 5
Very good
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Great service, thank you.
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A
Rating: 5 out of 5
very good service
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B
Rating: 5 out of 5
Excellent value for money
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J
Rating: 5 out of 5
In accordance with my order, top skis
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D
Rating: 5 out of 5
All good
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F
Rating: 4 out of 5
Very nice and efficient
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C
Rating: 5 out of 5
Very practical
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M
Rating: 5 out of 5
Very good welcome and advice. The equipment is of quality
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G
Rating: 5 out of 5
Simple, effective and inexpensive with good quality materials. I recommend.
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J
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
User-friendly website
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B
Rating: 3 out of 5
This year, we were disappointed with the quality of the equipment at Ski Republic, rather than its age. The shoes are extremely worn, and the skis were received with scratches on their surface right upon receipt. The staff, however, is always top-notch!
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Response from Ski Republic
Hello Bogdan,
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the equipment you received did not meet your expectations. Your feedback on the condition of the shoes and skis is essential, and we will ensure that it is taken into account to improve our service. We are glad that you appreciated the quality of our staff and hope to see you again soon for a more satisfying experience.
Best regards,
The Ski Republic team
Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the equipment you received did not meet your expectations. Your feedback on the condition of the shoes and skis is essential, and we will ensure that it is taken into account to improve our service. We are glad that you appreciated the quality of our staff and hope to see you again soon for a more satisfying experience.
Best regards,
The Ski Republic team
C
Rating: 5 out of 5
Warm welcome with a listening and efficient team. The rented equipment was very good!
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A
Rating: 2 out of 5
Very friendly and professional seller, but unfortunately I couldn't modify my order when I went to the store as the website had a bug. I ended up placing a full package order when I only needed part of the equipment. I am waiting for a refund that is taking a long time to arrive.
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Response from Ski Republic
Hello Madam,
Thank you for your feedback and for your message regarding the welcome in the store. We are pleased to hear that the team was able to assist you professionally.
Regarding your reservation, it was made online in the form of complete packages (skis, shoes, poles, and helmet). When you visited the store, you ultimately chose to take only part of the equipment planned in the reservation.
As indicated in our reservation conditions, the non-use of part of a package unfortunately does not entitle you to a partial refund, as the price is applied to the entire reserved package.
We are sorry if this may have caused confusion and remain at your disposal if you wish to discuss this matter further.
Best regards
Thank you for your feedback and for your message regarding the welcome in the store. We are pleased to hear that the team was able to assist you professionally.
Regarding your reservation, it was made online in the form of complete packages (skis, shoes, poles, and helmet). When you visited the store, you ultimately chose to take only part of the equipment planned in the reservation.
As indicated in our reservation conditions, the non-use of part of a package unfortunately does not entitle you to a partial refund, as the price is applied to the entire reserved package.
We are sorry if this may have caused confusion and remain at your disposal if you wish to discuss this matter further.
Best regards
Y
Rating: 5 out of 5
Excellent service, I was able to change equipment during my stay from skiing to snowboarding without difficulty. The prices are really reasonable and the quality of the equipment is up to par.
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L
Rating: 5 out of 5
Very nice team, no issues with the equipment and very good price! I highly recommend.
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A
Rating: 5 out of 5
Very good welcome, adorable staff!
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N
Rating: 5 out of 5
Perfect, thank you for everything
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J
Rating: 5 out of 5
Top renter, quality equipment and very nice
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C
Rating: 5 out of 5
The best!
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F
Rating: 5 out of 5
Ras
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S
Rating: 5 out of 5
At the top
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J
Rating: 5 out of 5
Very friendly and efficient!
D
Rating: 5 out of 5
What can I say except Just PERFECT!! The whole team is great, equipment is top-notch! Best place in Saint François Thanks to the team (David and his family)
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B
Rating: 5 out of 5
Top
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B
Rating: 5 out of 5
Hello, i have had an experience with Rep named Suzan which help & support me after few days of no reply from mails of customer service, she listened and checked all details and promised to fix & help with the new reservation of rental ski equipment, thank you Suzan
G
Rating: 5 out of 5
very good
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D
Rating: 4 out of 5
So far so good. Online Booking excellent, let’s hope the service in the shop and the equipment are of the same calibre.
Response from Ski Republic
Dear Dariusz,
Thank you for your positive feedback! We're glad to hear that you had an excellent experience with our online booking. We look forward to providing you with the same high level of service in our shop and hope you enjoy your equipment.
Best regards,
The Ski Republic Team
Thank you for your positive feedback! We're glad to hear that you had an excellent experience with our online booking. We look forward to providing you with the same high level of service in our shop and hope you enjoy your equipment.
Best regards,
The Ski Republic Team
D
Rating: 5 out of 5
Very nice team and good advice. I recommend
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G
Rating: 5 out of 5
everything went smoothly, so nothing to criticize
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W
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very competent and nice staff. I recommend
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E
Rating: 5 out of 5
Amazing value for money, reliable service and wonderful customer service for my first time in Val D'Isere
A
Rating: 5 out of 5
Excellent recent material, great team and competitive pricing. I highly recommend ski republic
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B
Rating: 5 out of 5
Very satisfied
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G
Rating: 5 out of 5
Easy booking, very efficient local team. The skis offered were great!
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O
Rating: 5 out of 5
Great place to rent out, super friendly people, great equipment
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B
Rating: 5 out of 5
Home, equipment: Nothing to report
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