Customer reviews of Ski Republic

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9,6 /10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
5 5 313 88% 4 560 9% 3 86 1% 2 41 1% 1 55 1%

Summary of reviews

The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.

Reviews 2, 3 and 4 stars

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EMILIE L.
Rating: 3 out of 5
following a purchase from 17/02/2026
Very good welcome, we are satisfied with the equipment but more than 2 hours of waiting even though the equipment was reserved online
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Davina D.
Rating: 3 out of 5
following a purchase from 14/02/2026
Meh for professionalism
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Valérie B.
Rating: 4 out of 5
following a purchase from 10/02/2026
GREAT SERVICE ON SITE BUT BE CAREFUL OF THE PRICES THAT INCREASE AND CHANGE ALL THE TIME; it feels like we're being scammed! Otherwise good equipment and good service
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Sandy M.
Rating: 3 out of 5
following a purchase from 08/01/2026
The ski gear was quite worn out. I found the boots quite uncomfortable. Service was fine but during school breaks anyway it gets frantic so staff was rushed to help all customers. Location of the store was perfect in the Le Hameau main lobby.
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ARNAUD P.
Rating: 3 out of 5
following a purchase from 15/09/2025
Equipment in very average condition. Binding poorly adjusted at the start and fell in the process.
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Response from Ski Republic
Hello,

We notice that you have already left a review regarding this experience on the Ski Republic page. To avoid duplicates that can skew the overall satisfaction rating, we would appreciate it if you could delete this review from this page.

Thank you in advance for your understanding.

Best regards,
The Ski Republic team
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Victoria G.
Rating: 4 out of 5
following a purchase from 24/11/2025
The equipment was good, the ski boots were comfortable, the staff were very friendly and obliging. The reason for 4 not 5 stars is because you have to queue for an hour to collect the equipment if collecting in a Saturday evening. It was the same last year too, but the price of the rental is very good and so we will continue to use this company each year and be prepared for the long queue on the first day. the staff do their best to keep the process as fast as possible clearly working hard, so I’m not sure what they can do to change this situation.
Response from Ski Republic
Dear Victoria,

Thank you for taking the time to share your feedback and for your kind words about our equipment, ski boots, and staff. We are delighted to hear that you appreciate our prices and continue to choose Ski Republic year after year.

We understand that the wait time on Saturday evenings can be frustrating, and we are continuously looking for ways to improve the process. Your feedback is invaluable in helping us enhance our services.

We look forward to welcoming you again for another great skiing experience!

Best regards,
The Ski Republic Team
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Vanessa C.
Rating: 4 out of 5
following a purchase from 15/01/2026
Nickel equipment, however 1h20 waiting to pick up the equipment. Moreover, I took an additional rental and no discount even though I would have had it online...
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Colm D.
Rating: 4 out of 5
following a purchase from 23/11/2025
Everything good apart from the Queue for boots and skis the first morning, it was way too slow, we were there for 1.5 hours
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Harry V.
Rating: 2 out of 5
following a purchase from 23/08/2025
Very old and damaged equipment
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Response from Ski Republic
Hello Harry,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.

Best regards,
The Ski Republic team
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Laurent M.
Rating: 3 out of 5
following a purchase from 01/02/2026
Big organizational problems
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Stephane V.
Rating: 4 out of 5
following a purchase from 04/01/2026
Interesting price but quality of the material in relation.
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Edward G.
Rating: 2 out of 5
following a purchase from 03/02/2026
This review is about my online purchasing experience only. I should say I have always found Ski Republic rental staff to be fantastic, which is why I am using them again. The website does not appear to be compatible with Apple Safari browser. I tried on two different devices over several days, each time, the payment would not go through. Eventually, I tried Google Chrome and it worked. Apart from the inconvenience, the problem was that my original discount code had expired and a new one was worth 5% less discount, so I ended up paying 5% more than I should have.
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Michael S.
Rating: 3 out of 5
following a purchase from 11/12/2025
Apart from the 2 1/2 hour waiting to receive the equipment (there were 12 people ahead of us but still that amount of time is ridiculous), everything was good.
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Sarah C.
Rating: 4 out of 5
following a purchase from 13/02/2026
Very available and friendly team. Small downside, the organization needs to be reviewed. We queue several times to register for the first time and then once equipped, we queue again. I am sure there is a smoother way to avoid these waiting times.
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Arnaud Y.
Rating: 4 out of 5
following a purchase from 06/02/2026
No problem, very pleasant site
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Romain M.
Rating: 2 out of 5
following a purchase from 18/01/2026
Complicated site
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Response from Ski Republic
Hello Romain,

Thank you for your feedback. We are sorry to hear that you found our site complicated. Indeed, we have changed it recently, and it takes a little time for it to be operational. Your experience is paramount to us, and we are constantly working to improve our platform. Please do not hesitate to contact us directly if you need assistance or advice to make the most of our services.

Best regards,
The Ski Republic team
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Paul K.
Rating: 4 out of 5
following a purchase from 10/12/2025
Good so far
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Vincent P.
Rating: 4 out of 5
following a purchase from 10/12/2025
Reservation quite simple and quick on the site.
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Stephane F.
Rating: 4 out of 5
following a purchase from 06/12/2025
Super
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claude S.
Rating: 4 out of 5
following a purchase from 01/12/2025
good
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Simon T.
Rating: 4 out of 5
following a purchase from 22/11/2025
Really easy process and better value booking early and online
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Alexander S.
Rating: 4 out of 5
following a purchase from 25/10/2025
When I select English Language, I expect to receive all mails from Ski Republic in English
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Response from Ski Republic
Hello Alexander,

Thank you very much for your feedback and for the 4/5 rating. We completely understand your expectation regarding the language of email communications. We will take your comment into account to improve our service. Please feel free to contact us if you have any other suggestions or questions.

Best regards,
The Ski Republic team
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Guillaume G.
Rating: 2 out of 5
following a purchase from 02/10/2025
The site bugs a lot at the cart level
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Response from Ski Republic
Hello Guillaume,

Thank you for your feedback. We are sorry to hear that you have encountered issues with our site. Your experience is essential to us, and we are actively working to improve the smoothness of our platform. Please do not hesitate to contact us directly if you need assistance.

Best regards,
The Ski Republic team
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Caroline L.
Rating: 4 out of 5
following a purchase from 02/09/2025
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Response from Ski Republic
Dear Caroline, thank you for your positive feedback and for the rating of 4/5. We are delighted that your experience on our site "Ski Republic" was satisfactory. Please feel free to share your suggestions to further improve our service.
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Dumas F.
Rating: 4 out of 5
following a purchase from 19/04/2025
Good welcome, good equipment, perfect.
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Response from Ski Republic
Hello Mr. Dumas,
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Chris M.
Rating: 3 out of 5
following a purchase from 10/03/2025
Ski boot lock kept coming lose causing ski to come off - Had to return skis and have them replaced, Resulting in a very disappointing ski experience for the first two days.
Response from Ski Republic
Dear Chris,

Thank you for taking the time to share your feedback regarding your recent experience with Ski Republic. We sincerely apologize for the issues you encountered with the ski boot lock, which understandably affected your enjoyment on the slopes. Your comments are valuable to us, and we will ensure that our team addresses this matter to prevent similar occurrences in the future. We hope to welcome you back for a smoother and more enjoyable skiing experience next time.

Best regards,
The Ski Republic Team
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Halim Z.
Rating: 4 out of 5
following a purchase from 10/03/2025
Affordable price but not easy to find the right page to proceed to the ski rental Cdlt
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Response from Ski Republic
Hello Halim,

Thank you very much for your review and your 4/5 rating! We're delighted that you found our prices affordable. Your feedback about navigating our site is invaluable and we are constantly working to improve the user experience. Please don't hesitate to contact us if you need any help with future rentals.

Best regards,
The Ski Republic team
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jean marc D.
Rating: 4 out of 5
following a purchase from 28/02/2025
very nice
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Response from Ski Republic
Hello Jean Marc,

We would like to thank you sincerely for your positive review and are delighted to hear that you had a great time with Ski Republic. Your satisfaction is our priority and your feedback is invaluable to us. Don't hesitate to come back to us for your next skiing adventures!

Sincerely yours
The Ski Republic team
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Jean Benoît F.
Rating: 3 out of 5
following a purchase from 20/02/2025
I had to try 5 times before the payment went through.... It was the step back to the merchant site that caused the problem.
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Response from Ski Republic
Dear Jean Benoît, thank you for your feedback regarding your experience on our Ski Republic website. We are sorry to hear that you encountered difficulties with the payment process and we will investigate this matter in order to improve our services. Please do not hesitate to contact us should you require any further assistance. We remain at your disposal.
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Leydis T.
Rating: 4 out of 5
following a purchase from 05/02/2025
On the site it is marked that the guarding is included and with the reservation, there is a box to be notched for the guarding (3€/dr) not included the difference
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Response from Ski Republic
Hello Leydis,

Thank you for your review and your 4/5 rating. We understand your confusion regarding babysitting. On our site, babysitting is indeed a paid option for additional services. We will clarify this information on our site to avoid any ambiguity. Thank you for your valuable feedback.

Yours faithfully
The Ski Republic team
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corinne R.
Rating: 3 out of 5
following a purchase from 07/11/2024
we had made an order that we had already modified and that had added a cost to us that ok. then i made another modification of person and material and the cost is very superior to the others i want well that there is an over cost not so much knowing that we had already regulated all the others i thought to make just the difference because it was just necessary to add a pair of shoes, but as we arrive Sunday if i want to ski no choice, really very above.
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Response from Ski Republic
Hello Corinne,

We thank you for your feedback and understand your frustration regarding the additional costs associated with your modifications. We are sorry that your experience did not live up to your expectations. Your feedback is invaluable and helps us to improve our service. Please do not hesitate to contact us directly to discuss your situation and find the best possible solution.

Best regards,
The Ski Republic team
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Jean-Jacques G.
Rating: 4 out of 5
following a purchase from 01/02/2025
All's well
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Response from Ski Republic
Hello Jean-Jacques,

We thank you for your positive review and are delighted that your experience with Ski Republic was satisfactory. Please let us know if you have any suggestions on how we can further improve our services. See you soon on the slopes!

Best regards,
The Ski Republic team
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inbar E.
Rating: 4 out of 5
following a purchase from 22/01/2025
הי
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Response from Ski Republic
Hello Inbar,

Thank you for leaving a review of Ski Republic. We appreciate your feedback and hope your experience lived up to your expectations. Please let us know how we can further improve our services.

Best regards,
The Ski Republic team.
B
Bernard H.
Rating: 4 out of 5
following a purchase from 23/01/2025
Service ok with additional discount code. Shame not to be able to choose skis in the prestige range, when that's why you buy this range ...
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Response from Ski Republic
Hello Bernard,

We would like to thank you for your review and are delighted that you have appreciated our service. We understand your frustration regarding the choice of skis in the prestige range and will take your comments into account to improve our service. Please do not hesitate to come back to us if you have any other suggestions!

Yours sincerely
The Ski Republic team
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MARIE NOELLE B.
Rating: 4 out of 5
following a purchase from 07/01/2025
Super
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Response from Ski Republic
Hello Marie Noëlle,

Thank you very much for your positive feedback! We're delighted that your experience with Ski Republic was satisfactory. Don't hesitate to come back to us for your next skiing needs.

Best regards,
The Ski Republic team
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Dédé
Rating: 4 out of 5
following a purchase from 11/04/2024
Team available and attentive. We'll be back.
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Soso23ag
Rating: 4 out of 5
following a purchase from 05/04/2024
I try my luck for the game thank you
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Tyson
Rating: 4 out of 5
following a purchase from 04/04/2024
Good welcome, good prices
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Rv57525
Rating: 4 out of 5
following a purchase from 25/03/2024
Very well received and very well advised
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Lylian
Rating: 4 out of 5
following a purchase from 24/03/2024
The salesman with the black bonnet was really great.
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