The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Skis were good. They looked a little bit old but had good wax and edges. Service was fast. The guy in the store was unprofessional and disrespectful. Almost hostile. Don't recommend the store if you're not native French speaker or non-white. (Of you're really interested to know: Our home resort is Whistler and we're expert skiers. But the skiing is fundamentally different in Europe vs North America. We're powder skiers and have wide skis here. I also make small adjustments in our bindings depending on the situation. I tried to discuss These options with your guy (Christian). He was not having any of it and essentially refused to engage any conversation or discuss any other options. I don't think anyone actually reads this but I'm writing it anyway because you asked!)
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Response from Ski Republic
Hello,
Thank you for your feedback. We’re glad to read that you were satisfied with the equipment and its preparation.
We are however surprised by some of your comments regarding your experience in-store. Discussions around equipment selection, binding settings (DIN) and sizing are strictly guided by safety standards that our team must follow, and cannot always be adjusted based on personal preferences.
We also want to be very clear: we do not tolerate any form of discrimination within our teams. Based on the elements reviewed, this situation appears to stem from a technical disagreement rather than anything else.
That said, we regret that the interaction did not meet your expectations and that the exchange felt uncomfortable. This is not the level of service we aim to provide.
Your feedback has been shared internally to ensure we continue delivering a professional and respectful experience to all our customers.
Best regards,
P
Pierre O.
Rating: 5 out of 5
following a purchase from 27/03/2026
Very good price/material compromise.
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Xavier L.
Rating: 5 out of 5
following a purchase from 28/03/2026
Everything is OK
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STEPHAN B.
Rating: 5 out of 5
following a purchase from 28/03/2026
Very good customer experience
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Agathe G.
Rating: 2 out of 5
following a purchase from 11/03/2026
The reception of the staff leaves much to be desired
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Response from Ski Republic
Hello Agathe,
Thank you for taking the time to share your feedback. We are sorry to hear that your reception experience did not meet your expectations. Your feedback is valuable and will help us improve our service. Please feel free to contact us directly to discuss your experience.
Best regards,
The Ski Republic team
R
Rémi T.
Rating: 5 out of 5
following a purchase from 18/03/2026
Good welcome and good equipment
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Yanis D.
Rating: 5 out of 5
following a purchase from 19/03/2026
Great experience with a very nice customer service!
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monica D.
Rating: 5 out of 5
following a purchase from 16/03/2026
impeccable service and great advice
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Geert W.
Rating: 5 out of 5
following a purchase from 26/03/2026
Transparent, easy and fast!
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Estelle M.
Rating: 5 out of 5
following a purchase from 24/03/2026
Good equipment and very nice team!
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Laurent B.
Rating: 5 out of 5
following a purchase from 27/03/2026
Very nice Precision Ski staff
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Camille L.
Rating: 5 out of 5
following a purchase from 27/03/2026
Good quality material. Efficient and friendly staff
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Jamie T.
Rating: 5 out of 5
following a purchase from 21/03/2026
Great service
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Laurent B.
Rating: 5 out of 5
following a purchase from 27/03/2026
Quick, efficient and very good welcome
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M'hammed K.
Rating: 5 out of 5
following a purchase from 26/03/2026
Super store price, top well placed
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Gabrielle S.
Rating: 5 out of 5
following a purchase from 08/03/2026
C
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Daniel C.
Rating: 5 out of 5
following a purchase from 13/03/2026
Perfect
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Simion M.
Rating: 2 out of 5
following a purchase from 27/02/2026
Perfect.
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Response from Ski Republic
Hello,
Thank you for your feedback.
In light of your comment, we feel that your rating does not fully reflect your experience. If that is the case, please feel free to modify it so that it better corresponds to your feelings.
We remain at your disposal if you wish to provide us with more details.
Looking forward to exchanging with you,
K
Kamel R.
Rating: 5 out of 5
following a purchase from 21/03/2026
Great team I recommend
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AZILIZ B.
Rating: 5 out of 5
following a purchase from 19/03/2026
Top quality price report
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Maxime C.
Rating: 5 out of 5
following a purchase from 08/03/2026
Perfect!
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aurelien P.
Rating: 5 out of 5
following a purchase from 14/03/2026
Everything went well. The skis could have used a better sharpening of the edges, it's a shame.
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delphine M.
Rating: 5 out of 5
following a purchase from 18/03/2026
Top welcome. The rented equipment was very good and efficient. I recommend
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JEROME I.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very good welcome Good advice
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Thomas A.
Rating: 5 out of 5
following a purchase from 15/03/2026
The staff at Lavachet is great. Very good advice, helpful. The equipment seems to be of good quality. I come back here every year.
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RICHARD L.
Rating: 5 out of 5
following a purchase from 06/03/2026
Very good welcome, good equipment
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SANDRINE C.
Rating: 5 out of 5
following a purchase from 17/03/2026
Very satisfied with the service. Quality equipment rental at a very good price
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Geoff P.
Rating: 5 out of 5
following a purchase from 08/03/2026
Great service, thank you
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Aurore R.
Rating: 5 out of 5
following a purchase from 23/03/2026
Excellent value for money
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Nikola P.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very reasonable prices, easy process.
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Justin S.
Rating: 5 out of 5
following a purchase from 24/03/2026
Great website!
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Clinton M.
Rating: 5 out of 5
following a purchase from 24/03/2026
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Alexandre L.
Rating: 5 out of 5
following a purchase from 21/03/2026
Perfect !!
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Camille B.
Rating: 5 out of 5
following a purchase from 24/03/2026
Reactive and good advice! Thank you.
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Cedric G.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very good
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Rob C.
Rating: 3 out of 5
following a purchase from 11/03/2026
Service was quick and simple and the equipment was ok - however I booked prestige equipment and was handed what they had in the shelf, being told 'what do you expect, it's Friday'. I also had issues with the bindings releasing a number of times when going over compressions, not as a result of the DIN settings. Due to an online booking discount I probably got what I paid for, but not what I expected based on the booking.
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Lidwine L.
Rating: 5 out of 5
following a purchase from 07/03/2026
Super team!!! Very satisfied with the rented equipment, with reasonable rates, booking online. Possibility to drop off personal equipment in the evening for waxing, picked up at opening the next day. I will return without hesitation!
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Gabrielle S.
Rating: 5 out of 5
following a purchase from 23/03/2026
Really excellent experience. Very friendly helpful staff,
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Sébastien H.
Rating: 5 out of 5
following a purchase from 20/03/2026
Very good material ideal for the Coum red
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Céline M.
Rating: 5 out of 5
following a purchase from 09/03/2026
On the site it's convenient and the SNO2 team in the store is great! They are patient, kind, give advice... it's already the 5th time we have used their service and we have never been disappointed.
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