The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
The skis were perfect, no issues on that side. However, the reservation made by Ski Republic was nowhere to be found, whether with the number or my name. Total lack of communication. This did not make things easier on site.
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EMILIE L.
Rating: 3 out of 5
following a purchase from 17/02/2026
Very good welcome, we are satisfied with the equipment but more than 2 hours of waiting even though the equipment was reserved online
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Davina D.
Rating: 3 out of 5
following a purchase from 14/02/2026
Meh for professionalism
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Sandy M.
Rating: 3 out of 5
following a purchase from 08/01/2026
The ski gear was quite worn out. I found the boots quite uncomfortable. Service was fine but during school breaks anyway it gets frantic so staff was rushed to help all customers. Location of the store was perfect in the Le Hameau main lobby.
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ARNAUD P.
Rating: 3 out of 5
following a purchase from 15/09/2025
Equipment in very average condition. Binding poorly adjusted at the start and fell in the process.
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Response from Ski Republic
Hello,
We notice that you have already left a review regarding this experience on the Ski Republic page. To avoid duplicates that can skew the overall satisfaction rating, we would appreciate it if you could delete this review from this page.
Thank you in advance for your understanding.
Best regards,
The Ski Republic team
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Harry V.
Rating: 2 out of 5
following a purchase from 23/08/2025
Very old and damaged equipment
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Response from Ski Republic
Hello Harry,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.
Best regards,
The Ski Republic team
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Laurent M.
Rating: 3 out of 5
following a purchase from 01/02/2026
Big organizational problems
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Edward G.
Rating: 2 out of 5
following a purchase from 03/02/2026
This review is about my online purchasing experience only. I should say I have always found Ski Republic rental staff to be fantastic, which is why I am using them again. The website does not appear to be compatible with Apple Safari browser. I tried on two different devices over several days, each time, the payment would not go through. Eventually, I tried Google Chrome and it worked. Apart from the inconvenience, the problem was that my original discount code had expired and a new one was worth 5% less discount, so I ended up paying 5% more than I should have.
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Michael S.
Rating: 3 out of 5
following a purchase from 11/12/2025
Apart from the 2 1/2 hour waiting to receive the equipment (there were 12 people ahead of us but still that amount of time is ridiculous), everything was good.
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Romain M.
Rating: 2 out of 5
following a purchase from 18/01/2026
Complicated site
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Response from Ski Republic
Hello Romain,
Thank you for your feedback. We are sorry to hear that you found our site complicated. Indeed, we have changed it recently, and it takes a little time for it to be operational. Your experience is paramount to us, and we are constantly working to improve our platform. Please do not hesitate to contact us directly if you need assistance or advice to make the most of our services.
Best regards,
The Ski Republic team
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Guillaume G.
Rating: 2 out of 5
following a purchase from 02/10/2025
The site bugs a lot at the cart level
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Response from Ski Republic
Hello Guillaume,
Thank you for your feedback. We are sorry to hear that you have encountered issues with our site. Your experience is essential to us, and we are actively working to improve the smoothness of our platform. Please do not hesitate to contact us directly if you need assistance.
Best regards,
The Ski Republic team
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Chris M.
Rating: 3 out of 5
following a purchase from 10/03/2025
Ski boot lock kept coming lose causing ski to come off - Had to return skis and have them replaced, Resulting in a very disappointing ski experience for the first two days.
Response from Ski Republic
Dear Chris,
Thank you for taking the time to share your feedback regarding your recent experience with Ski Republic. We sincerely apologize for the issues you encountered with the ski boot lock, which understandably affected your enjoyment on the slopes. Your comments are valuable to us, and we will ensure that our team addresses this matter to prevent similar occurrences in the future. We hope to welcome you back for a smoother and more enjoyable skiing experience next time.
Best regards,
The Ski Republic Team
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Jean Benoît F.
Rating: 3 out of 5
following a purchase from 20/02/2025
I had to try 5 times before the payment went through.... It was the step back to the merchant site that caused the problem.
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Response from Ski Republic
Dear Jean Benoît, thank you for your feedback regarding your experience on our Ski Republic website. We are sorry to hear that you encountered difficulties with the payment process and we will investigate this matter in order to improve our services. Please do not hesitate to contact us should you require any further assistance. We remain at your disposal.
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corinne R.
Rating: 3 out of 5
following a purchase from 07/11/2024
we had made an order that we had already modified and that had added a cost to us that ok. then i made another modification of person and material and the cost is very superior to the others i want well that there is an over cost not so much knowing that we had already regulated all the others i thought to make just the difference because it was just necessary to add a pair of shoes, but as we arrive Sunday if i want to ski no choice, really very above.
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Response from Ski Republic
Hello Corinne,
We thank you for your feedback and understand your frustration regarding the additional costs associated with your modifications. We are sorry that your experience did not live up to your expectations. Your feedback is invaluable and helps us to improve our service. Please do not hesitate to contact us directly to discuss your situation and find the best possible solution.
Best regards,
The Ski Republic team
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Daniel
Rating: 3 out of 5
following a purchase from 10/03/2024
Good reception fast service
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Mathieu
Rating: 2 out of 5
following a purchase from 08/03/2024
A lot of problems with my skis but I made up for it on the last 2 days with super skis. A friendly team but not very professional.
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Colbrrt
Rating: 3 out of 5
following a purchase from 08/03/2024
I got a beginner's snowboard way too small for my size, fortunately two days later it was fixed with a 17cm bigger snowboard!
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Oriane M.
Rating: 3 out of 5
following a purchase from 08/03/2024
Equipment not suitable for everyone, but changed quickly.
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Na2208
Rating: 2 out of 5
following a purchase from 18/02/2024
The team is welcoming, but the store is far too small to accommodate so many people. As a result, we had to wait 3h30 to pick up our ski equipment, losing 1/2 day's ski pass.
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Ugo
Rating: 2 out of 5
following a purchase from 15/02/2024
Long waiting time and average quality skis. But the salesman is very friendly!
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Raoul
Rating: 2 out of 5
following a purchase from 07/02/2024
Thank you very much for this experience
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Stouph
Rating: 3 out of 5
following a purchase from 04/02/2024
Good welcome and skis prepared in advance, but equipment not adapted to conditions: edges not sharp enough.
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Tex M.
Rating: 3 out of 5
following a purchase from 02/02/2024
Very good customer service. The only problem was the quality of the snowboard boots.
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Oce
Rating: 3 out of 5
following a purchase from 02/02/2024
The store is very nice, the staff very friendly. But the equipment was very damaged, and we had trouble finding poles worthy of the name ...
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Thybdab
Rating: 3 out of 5
following a purchase from 02/02/2024
Good skis but poor boots
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Diego
Rating: 3 out of 5
following a purchase from 02/02/2024
Not enough gear but quality is ok
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Julien
Rating: 3 out of 5
following a purchase from 29/01/2024
The store is nice, but the equipment is really limited!
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hokuzai
Rating: 3 out of 5
following a purchase from 29/01/2024
Friendly team, inexpensive rental. I took prestige unfortunately little choice for this type of equipment
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Garix3
Rating: 3 out of 5
following a purchase from 28/01/2024
Well received, correct equipment, friendly and attentive staff.
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RoAn
Rating: 2 out of 5
following a purchase from 28/01/2024
Internet booking not taken into account Global bazaar
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Alban
Rating: 3 out of 5
following a purchase from 13/01/2024
Very good store professional , first time on snow and great new bikes . THANK YOU
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ZFR G.
Rating: 3 out of 5
following a purchase from 05/01/2024
Very good on the material. Very good advice. We would have given it 5 stars if we hadn't waited so long (2 hours) to pick up our equipment.
Not very commercial, does not apply the rates indicated on the promotional signs in front of the store
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Chiki
Rating: 3 out of 5
following a purchase from 10/03/2023
Thank you for your comfortable shoes
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Anatroll
Rating: 3 out of 5
following a purchase from 05/03/2023
Hello, not as good a year as the previous ones, the equipment was relatively old and worn. I had to change boots 2 times in the course of weeks (once a binding popped out, a second time the left boot was ultra tight. Correct skis.
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Anatroll
Rating: 3 out of 5
following a purchase from 05/03/2023
Hello, not as good a year as the previous ones, the equipment was relatively old and worn. I had to change boots 2 times in the course of weeks (once a binding popped out, a second time the left boot was ultra tight. Correct skis.
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Jojo
Rating: 3 out of 5
following a purchase from 04/03/2023
I don't know what to tell you. You sell well, but the day I went to pick up my skis, I waited a good hour. You're well placed, but you should expand your store, no, it's very good.
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Djudju
Rating: 3 out of 5
following a purchase from 28/02/2023
A warm welcome... but too few people to run the shop...! An interminable wait, not least because the skis to be returned were being unrolled at the same time... two people for dozens of skis...! Too bad, because the staff were very nice.
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Sarah
Rating: 3 out of 5
following a purchase from 18/02/2023
Good value for money
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