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K
Rating: 5 out of 5
Very professional seller and calibrating the perfect teams
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Reviews 2, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very satisfied: unbeatable value for money, super nice employees and full of good advice. I recommend
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D
Rating: 5 out of 5
very good
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L
Rating: 5 out of 5
Listening, welcome, availability, good material, possibility to change without problem during the week... I recommend!
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J
Rating: 2 out of 5
Rental of a prestige expert pack: nothing prestigious in there, skis cosmetically full of scratches and shoes barely better than the low-end (less than 250€ new) but charged 50% more than for beginner packs. Very disappointed in the end. I will surely rent elsewhere next time. However, the staff was very pleasant.
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Response from Ski Republic
Hello,
Thank you for your feedback, and we are delighted that you appreciated the welcome from our team.
However, we are sorry to learn that the equipment provided did not meet your expectations, particularly regarding a prestige range package. This level of service should indeed correspond to high standards, both in terms of performance and the condition of the equipment.
Please know that we remain available throughout your stay to adjust or replace the equipment if necessary, in order to ensure your comfort and satisfaction.
Your feedback is valuable and allows us to continuously improve the quality of our offering.
We hope to have the opportunity to provide you with a fully satisfying experience during your next stay.
Best regards,
Thank you for your feedback, and we are delighted that you appreciated the welcome from our team.
However, we are sorry to learn that the equipment provided did not meet your expectations, particularly regarding a prestige range package. This level of service should indeed correspond to high standards, both in terms of performance and the condition of the equipment.
Please know that we remain available throughout your stay to adjust or replace the equipment if necessary, in order to ensure your comfort and satisfaction.
Your feedback is valuable and allows us to continuously improve the quality of our offering.
We hope to have the opportunity to provide you with a fully satisfying experience during your next stay.
Best regards,
G
Rating: 5 out of 5
Top welcome and fast service, nothing to report
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K
Rating: 5 out of 5
Nice promotions, good equipment, nothing to say
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Y
Rating: 5 out of 5
Really lower price
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S
Rating: 5 out of 5
Everything is perfect! Thank you very much
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D
Rating: 5 out of 5
Whole process worked very well. Very happy with service and kit
K
Rating: 5 out of 5
Excellent service
R
Rating: 5 out of 5
Very good welcome, fast, good customer service
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A
Rating: 5 out of 5
Really friendly helpful staff, nothing was a problem. The equipment was spot on and we had a great week using it
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E
Rating: 5 out of 5
Very professional and at the same time very welcoming and warm. Quick
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F
Rating: 4 out of 5
Reservation rather clear
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M
Rating: 5 out of 5
Very good
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Z
Rating: 5 out of 5
Great. Very helpful staff.
K
Rating: 5 out of 5
Easy to collect. Exchanged a couple of times with no issues.
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R
Rating: 5 out of 5
Magnificent experience Super welcome, super advice and super price
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A
Rating: 5 out of 5
Interesting rates and serious staff
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C
Rating: 5 out of 5
very well
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C
Rating: 2 out of 5
Disappointing welcome in store. Equipment initially provided does not match the reserved ski range. The only positive point: the rental price, but I will rent elsewhere next time.
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Response from Ski Republic
Hello,
We are sorry to hear that your experience did not meet your expectations, both in terms of the welcome and the equipment.
Regarding the equipment, our team strives to adapt the material to the size and level of the skier. In this case, skis suitable for a youth/performance practice were offered, with alternatives when you returned to the store.
We understand, however, that this did not meet your expectations and regret that we could not provide you with complete satisfaction.
We take your feedback into account to continue improving the quality of our service.
Best regards,
We are sorry to hear that your experience did not meet your expectations, both in terms of the welcome and the equipment.
Regarding the equipment, our team strives to adapt the material to the size and level of the skier. In this case, skis suitable for a youth/performance practice were offered, with alternatives when you returned to the store.
We understand, however, that this did not meet your expectations and regret that we could not provide you with complete satisfaction.
We take your feedback into account to continue improving the quality of our service.
Best regards,
C
Rating: 5 out of 5
Perfect, we love this team
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H
Rating: 5 out of 5
Very good, good material and very nice gentleman. We have rented with them several times already.
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E
Rating: 4 out of 5
Everything went well except that I didn't have the information that there needed to be a delay of 18 hours between the order and the reception at the agency...
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P
Rating: 5 out of 5
Very good as usual
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M
Rating: 5 out of 5
A great team that contributes to the reputation of the best station
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F
Rating: 5 out of 5
The experience online and in-store was good
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P
Rating: 2 out of 5
The shop charged us for a helmet reserved online but not picked up on site without warning after checking, we had to discuss to obtain a refund, due to a dispute between an online order and their internal accounting
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Response from Ski Republic
Hello Pierre,
Thank you for taking the time to share your experience. We are sorry to learn that you encountered difficulties with your order. Please be assured that we take your comments very seriously and that we are working to improve our communication between online reservations and our shop. Your satisfaction is our priority, and we hope to have the opportunity to prove our commitment during your next visit.
Best regards,
The Ski Republic team
Thank you for taking the time to share your experience. We are sorry to learn that you encountered difficulties with your order. Please be assured that we take your comments very seriously and that we are working to improve our communication between online reservations and our shop. Your satisfaction is our priority, and we hope to have the opportunity to prove our commitment during your next visit.
Best regards,
The Ski Republic team
H
Rating: 5 out of 5
I am delighted with the S3 mask that I bought at Ski République de Vallandry. Very good visibility on sunny slopes.
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A
Rating: 5 out of 5
Very good material! Thanks to the staff for the advice and the time given, see you next year
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J
Rating: 5 out of 5
Nice team.. Product matches the request
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C
Rating: 5 out of 5
A warm welcome and pleasant equipment. A good combo to enjoy the slopes.
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J
Rating: 5 out of 5
Very good professional and friendly team
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J
Rating: 5 out of 5
Great people and great equipment ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
E
Rating: 5 out of 5
Very pleasant
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P
Rating: 5 out of 5
In accordance with the request. Efficient and friendly service.
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G
Rating: 5 out of 5
Very good experience with Ski Republic Val Thorens Peclet. Very reasonable prices and very pleasant staff.
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V
Rating: 5 out of 5
Top quality equipment and top seller.
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S
Rating: 5 out of 5
Perfect
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