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C
Rating: 4 out of 5
Good welcome and service
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 090 published reviews
Summary of reviews
Ski Republic delivers a smooth online-to-in-store experience with easy online booking, clear and fast communication, and consistently sharp prices and good value for money. Customers highlight welcoming, helpful, and professional staff, along with well-chosen equipment and reliable, organized service that supports a pleasant holiday experience. The store frequently showcases good discounts, detailed and easy-to-use websites, and quick, simple rental processes that contribute to dependable, repeatable visits. Many reviews emphasize friendly staff, practical advice, and strong availability of suitable equipment for different ages and skill levels.
Reviews 2, 4 and 5 stars
Reset filtersT
Rating: 2 out of 5
The sellers did not take into account my purchase range or my level
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Response from Ski Republic
Hello Thibaut,
Thank you for sharing your experience with us. We are sorry to learn that our sellers did not meet your expectations regarding personalized advice. Your satisfaction is our priority and we take your comments very seriously. We hope to have the opportunity to show you our improvements during your next visit.
Best regards,
The Ski Republic team
Thank you for sharing your experience with us. We are sorry to learn that our sellers did not meet your expectations regarding personalized advice. Your satisfaction is our priority and we take your comments very seriously. We hope to have the opportunity to show you our improvements during your next visit.
Best regards,
The Ski Republic team
A
Rating: 5 out of 5
Very friendly home, good value for money
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A
Rating: 5 out of 5
Always very well priced, very correct and the proposed range is top.
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A
Rating: 5 out of 5
Good value for money, we had the opportunity to adjust the equipment during the rental to suit our practice.
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M
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Easy online booking and the cheapest I could find
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E
Rating: 4 out of 5
Good
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D
Rating: 5 out of 5
Top material at an attractive price Thank you
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L
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
All good. Convenient location and friendly, knowledgable staff
Y
Rating: 5 out of 5
Everything went well for the rental
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A
Rating: 5 out of 5
Always top at the same store
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P
Rating: 5 out of 5
TOP as usual. Easy to book and nice prices for a good week of skiing.
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D
Rating: 5 out of 5
The staff were very friendly and helpful.
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R
Rating: 5 out of 5
Past experiences, present and I imagine future(s) at the Top
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P
Rating: 5 out of 5
Very good experience in this store. Very welcoming, friendly and helpful staff. Quality ski rental. Very good value for money!
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M
Rating: 5 out of 5
Excellent service and advice. My beginner girlfriend and I went there and we were welcomed and advised on the equipment and the area. Go to this agency in Borsat with your eyes closed.
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C
Rating: 5 out of 5
Used to booking with Ski Republic, always the most competitive prices on the market without compromising on service.
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M
Rating: 5 out of 5
Very satisfied with the welcome in the store and the quality of the material
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T
Rating: 2 out of 5
Charging for sensation packs that are not available in-store and not offering a refund is not a good experience, I will leave a Google comment.
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Response from Ski Republic
Hello Thibaud,
Thank you for taking the time to share your feedback. We understand your frustration regarding the availability of sensation packs and we apologize for the inconvenience caused. Your experience is essential to us and we will take your comments into account to improve our service. Please feel free to contact us directly for any questions or complaints, we are here to help you.
Best regards,
The Ski Republic team
Thank you for taking the time to share your feedback. We understand your frustration regarding the availability of sensation packs and we apologize for the inconvenience caused. Your experience is essential to us and we will take your comments into account to improve our service. Please feel free to contact us directly for any questions or complaints, we are here to help you.
Best regards,
The Ski Republic team
N
Rating: 5 out of 5
Super good, nice team, attentive and with a sense of service. We had a mishap and they acted perfectly. I highly recommend. Thank you.
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L
Rating: 5 out of 5
Great! Easy online booking, great rates, super advice in store!
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Z
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Great service, thank you.
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A
Rating: 5 out of 5
very good service
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B
Rating: 5 out of 5
Excellent value for money
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J
Rating: 5 out of 5
In accordance with my order, top skis
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D
Rating: 5 out of 5
All good
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F
Rating: 4 out of 5
Very nice and efficient
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C
Rating: 5 out of 5
Very practical
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M
Rating: 5 out of 5
Very good welcome and advice. The equipment is of quality
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G
Rating: 5 out of 5
Simple, effective and inexpensive with good quality materials. I recommend.
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J
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
User-friendly website
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C
Rating: 5 out of 5
Warm welcome with a listening and efficient team. The rented equipment was very good!
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A
Rating: 2 out of 5
Very friendly and professional seller, but unfortunately I couldn't modify my order when I went to the store as the website had a bug. I ended up placing a full package order when I only needed part of the equipment. I am waiting for a refund that is taking a long time to arrive.
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Response from Ski Republic
Hello Madam,
Thank you for your feedback and for your message regarding the welcome in the store. We are pleased to hear that the team was able to assist you professionally.
Regarding your reservation, it was made online in the form of complete packages (skis, shoes, poles, and helmet). When you visited the store, you ultimately chose to take only part of the equipment planned in the reservation.
As indicated in our reservation conditions, the non-use of part of a package unfortunately does not entitle you to a partial refund, as the price is applied to the entire reserved package.
We are sorry if this may have caused confusion and remain at your disposal if you wish to discuss this matter further.
Best regards
Thank you for your feedback and for your message regarding the welcome in the store. We are pleased to hear that the team was able to assist you professionally.
Regarding your reservation, it was made online in the form of complete packages (skis, shoes, poles, and helmet). When you visited the store, you ultimately chose to take only part of the equipment planned in the reservation.
As indicated in our reservation conditions, the non-use of part of a package unfortunately does not entitle you to a partial refund, as the price is applied to the entire reserved package.
We are sorry if this may have caused confusion and remain at your disposal if you wish to discuss this matter further.
Best regards
Y
Rating: 5 out of 5
Excellent service, I was able to change equipment during my stay from skiing to snowboarding without difficulty. The prices are really reasonable and the quality of the equipment is up to par.
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L
Rating: 5 out of 5
Very nice team, no issues with the equipment and very good price! I highly recommend.
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