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E
Rating: 5 out of 5
The staff has always been very pleasant with us. Have a good holiday everyone with this end of the season!
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great welcome. Easy reservation
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A
Rating: 2 out of 5
We arrived at 7pm to collect our ski gear and were told to come back the next day as ski rental closed at 7pm. We said the website said 7.30pm close, but they said that’s just the sales side of the shop, not rentals. It would be useful for the confirmation email or website to say this, as it would have meant we’d miss the skiing the next morning. Luckily he agreed to serve us in the end that day. More generally, my boots didn’t quite fit right and I found the staff to be rude and dismissive when I flagged this. One of the carrying handles on my boots was also broken, and my helmet was uncomfortable.
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Response from Ski Republic
Hello Alastair,
Thank you for taking the time to share your experience. We apologize for the confusion regarding rental hours and we will improve our communications to avoid this type of inconvenience in the future. We also take your feedback on the equipment and service to heart in order to ensure a better experience for our customers. Please do not hesitate to contact us directly for any further assistance.
Best regards,
The Ski Republic Team
Thank you for taking the time to share your experience. We apologize for the confusion regarding rental hours and we will improve our communications to avoid this type of inconvenience in the future. We also take your feedback on the equipment and service to heart in order to ensure a better experience for our customers. Please do not hesitate to contact us directly for any further assistance.
Best regards,
The Ski Republic Team
A
Rating: 2 out of 5
No reception. Limited equipment that I had photographed to avoid a problem upon return for security. If the seasonal workers do not like the activity, they should change jobs.
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Response from Ski Republic
Hello Alexandre,
Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the reception and the equipment. Your feedback is valuable and we take it very seriously to improve our service. We hope to have the opportunity to offer you a better experience during your next visit.
Best regards,
The Ski Republic team
Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the reception and the equipment. Your feedback is valuable and we take it very seriously to improve our service. We hope to have the opportunity to offer you a better experience during your next visit.
Best regards,
The Ski Republic team
N
Rating: 5 out of 5
We really appreciated that they took the time to find the right shoes
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R
Rating: 5 out of 5
Fast, friendly and very efficient. Many thanks!
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J
Rating: 5 out of 5
What is there to say on this subject? Good material. Enough time for adaptation and advice. So no problems! Like every year. I always look forward to the kindness and helpfulness of the employees.
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M
Rating: 5 out of 5
Very well helped by the friendly staff. Furthermore, very good price/quality of the ski equipment.
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M
Rating: 5 out of 5
On vacation in Val d'Isere from 04/04 to 11/04/26, we rented our equipment from Ski republic Portillo. It was really top-notch, almost new even though we were at the end of the season. I recommend.
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C
Rating: 5 out of 5
Great service and staff was amazing. Thank you all
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M
Rating: 5 out of 5
Perfect!
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H
Rating: 5 out of 5
Good price, quality good and quick service
H
Rating: 5 out of 5
Friendly staff
K
Rating: 5 out of 5
Super experience for ski equipment rental! The atmosphere is really cool, you feel at ease as soon as you arrive, no pressure. The team is top-notch: always smiling, available, and especially very accommodating, whether it's for schedules, adjustments, or little unforeseen events. You can tell they really want everything to go well for their clients. This will already be my third season with them next year, and clearly, I have no desire to change. I recommend without hesitation! Kevin
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S
Rating: 5 out of 5
Great price, very good material and impeccable service in the store.
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D
Rating: 5 out of 5
Equipment in good condition and in accordance with the order Very friendly reception
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I
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
Very good performance
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C
Rating: 5 out of 5
Easy and clear reservation
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R
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Nickel.
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T
Rating: 5 out of 5
great price great welcome I recommend
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M
Rating: 5 out of 5
A great value rental supported by an amazing local team
X
Rating: 5 out of 5
Competitive rate and top team
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W
Rating: 5 out of 5
Top service
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V
Rating: 5 out of 5
Excellent quality-price ratio and very good welcome from the team.
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J
Rating: 5 out of 5
Very good service!
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K
Rating: 5 out of 5
Very good service!
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R
Rating: 5 out of 5
Snelle service, beide bij ophalen en bij inleveren. Na 2 dagen materiaal mogen verwisselen wegens pijn, altijd vriendelijk
A
Rating: 5 out of 5
Good value and service.
S
Rating: 5 out of 5
Very good welcome and equipment, thank you
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F
Rating: 5 out of 5
Very good advice and good skiing
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N
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
Interesting rates with a quick and easy online ski booking.
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D
Rating: 5 out of 5
Simple order on the site and very interesting price for the end of the season Waiting to try the equipment
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A
Rating: 5 out of 5
Good welcome, perfect skiing
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G
Rating: 2 out of 5
Easy order and well-made site, the only problem is that the promo code allski26 displayed on the first page of the site did not work...
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Response from Ski Republic
Hello,
Thank you for your feedback.
We are glad that your experience on the site was satisfactory.
Regarding the promotional code, we apologize for this inconvenience. In such situations, we invite you to contact our customer service, which can verify your case and, if necessary, apply the code retroactively.
This allows us to quickly find a solution and avoid any frustration related to this type of problem.
We remain at your disposal.
Best regards.
Thank you for your feedback.
We are glad that your experience on the site was satisfactory.
Regarding the promotional code, we apologize for this inconvenience. In such situations, we invite you to contact our customer service, which can verify your case and, if necessary, apply the code retroactively.
This allows us to quickly find a solution and avoid any frustration related to this type of problem.
We remain at your disposal.
Best regards.
S
Rating: 2 out of 5
I do not recommend renting snow equipment in La Plagne. The boots were uncomfortable (I got bruises) and the board was damaged
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Response from Ski Republic
Hello,
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. The comfort of the shoes is a very personal element, but our teams are here to adjust or replace the equipment if necessary.
Regarding the board, all our equipment is maintained and checked regularly. If an issue is noticed during the rental, we always invite our customers to return to the store for an immediate exchange.
Our goal remains to ensure you have suitable and comfortable equipment throughout your stay.
Best regards.
Thank you for your feedback.
We are sorry to hear that your experience did not meet your expectations. The comfort of the shoes is a very personal element, but our teams are here to adjust or replace the equipment if necessary.
Regarding the board, all our equipment is maintained and checked regularly. If an issue is noticed during the rental, we always invite our customers to return to the store for an immediate exchange.
Our goal remains to ensure you have suitable and comfortable equipment throughout your stay.
Best regards.