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J
Rating: 5 out of 5
Very good, good advice, I rent here every year for my children.
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Customer reviews of Ski Republic
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
Summary of reviews
The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.
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L
Rating: 5 out of 5
Super
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V
Rating: 5 out of 5
Adorable team, attentive, patient and good advice. The only downside is the parking.
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T
Rating: 5 out of 5
IMPECCABLE SERVICE
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V
Rating: 4 out of 5
Nickel equipment, however 1h20 waiting to pick up the equipment. Moreover, I took an additional rental and no discount even though I would have had it online...
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M
Rating: 5 out of 5
Good quality equipment and great service!
A
Rating: 5 out of 5
Perfect The Canadian on top
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C
Rating: 5 out of 5
Perfect equipment, top staff
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C
Rating: 5 out of 5
Perfect equipment, top staff
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F
Rating: 5 out of 5
Home and perfect services
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C
Rating: 4 out of 5
Everything good apart from the Queue for boots and skis the first morning, it was way too slow, we were there for 1.5 hours
C
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very well advised, attentive to our needs: we will all come back.
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M
Rating: 5 out of 5
Great team!
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M
Rating: 5 out of 5
Quick ski reception. Pleasant, smiling, available, professional staff. Thank you very much. I recommend. Perfect equipment.
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B
Rating: 1 out of 5
Easy order but no customer service, do not take the Carre+ insurance, Carbon tells you in-store that they do not manage it and therefore you have to pay everything to open a file in case of breakage, very mediocre material and I could go on with the follow-up of the boots ...
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Response from Ski Republic
Hello Benoit,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties regarding our after-sales service and insurance. Your feedback is valuable and allows us to improve our services. Please do not hesitate to contact us directly so that we can assist you.
Best regards,
The Ski Republic team
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties regarding our after-sales service and insurance. Your feedback is valuable and allows us to improve our services. Please do not hesitate to contact us directly so that we can assist you.
Best regards,
The Ski Republic team
K
Rating: 5 out of 5
Very nice team!
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H
Rating: 2 out of 5
Very old and damaged equipment
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Response from Ski Republic
Hello Harry,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.
Best regards,
The Ski Republic team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.
Best regards,
The Ski Republic team
L
Rating: 3 out of 5
Big organizational problems
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S
Rating: 4 out of 5
Interesting price but quality of the material in relation.
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L
Rating: 5 out of 5
Friendly staff, a bit of waiting for the equipment pickup because everyone mainly arrives on Saturday afternoon or at the end of the day... but super quick to return the equipment!
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E
Rating: 2 out of 5
This review is about my online purchasing experience only. I should say I have always found Ski Republic rental staff to be fantastic, which is why I am using them again. The website does not appear to be compatible with Apple Safari browser. I tried on two different devices over several days, each time, the payment would not go through. Eventually, I tried Google Chrome and it worked. Apart from the inconvenience, the problem was that my original discount code had expired and a new one was worth 5% less discount, so I ended up paying 5% more than I should have.
M
Rating: 3 out of 5
Apart from the 2 1/2 hour waiting to receive the equipment (there were 12 people ahead of us but still that amount of time is ridiculous), everything was good.
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
easy reservation with attractive price
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F
Rating: 5 out of 5
Intuitive site with very attractive prices
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R
Rating: 5 out of 5
Very easy reservation
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S
Rating: 4 out of 5
Very available and friendly team. Small downside, the organization needs to be reviewed. We queue several times to register for the first time and then once equipped, we queue again. I am sure there is a smoother way to avoid these waiting times.
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J
Rating: 5 out of 5
top
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O
Rating: 5 out of 5
Easy, attractive price!
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P
Rating: 1 out of 5
Hello, Navigation and ordering are simple on your site. But I am disappointed, when wanting to add 3 people to my order I do not benefit from the same rates. I find that a shame.
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Response from Ski Republic
Hello Paul,
Thank you for taking the time to share your feedback. We are glad that you found our site easy to navigate. Regarding the rates, [email protected] can you contact us to explain the problem in more detail? Thank you!
Best regards,
The Ski Republic team
Thank you for taking the time to share your feedback. We are glad that you found our site easy to navigate. Regarding the rates, [email protected] can you contact us to explain the problem in more detail? Thank you!
Best regards,
The Ski Republic team
J
Rating: 5 out of 5
Easy booking system and good value.
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A
Rating: 4 out of 5
No problem, very pleasant site
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D
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Smooth booking process
D
Rating: 5 out of 5
Very interesting price
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P
Rating: 5 out of 5
very intuitive site, no usability issues
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E
Rating: 5 out of 5
despite internet bugs all my interlocutors were charming and tried to solve the problems
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J
Rating: 5 out of 5
Nice welcome, relevant advice, and smiling staff
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