★★★★★
based on 6048 reviews published
Latest customer reviews
Perfect.
Thank you for your feedback.
In light of your comment, we feel that your rating does not fully reflect your experience. If that is the case, please feel free to modify it so that it better corresponds to your feelings.
We remain at your disposal if you wish to provide us with more details.
Looking forward to exchanging with you,
Great team I recommend
Top quality price report
Non-existent technical expertise – Doubtful Prestige/multi-purpose range Expert skier (48 years of practice, Bronze Chamois obtained at a young age), I rented supposedly high-end equipment. The experience was deplorable: • Skis: They tried to impose 158 cm skis on me (for my 170 cm), under the pretext of a generic rule of "-15cm". This is an aberration for a skier of my level in this price range. I had to insist heavily to get 164 cm skis. • Boots: Provided with a flex of 85, totally unsuitable and too soft for aggressive skiing. But I was tired of debating. Result: I spent the week tightening the buckles to the maximum to compensate for the lack of precision. The staff applies beginner standards to experienced skiers. If you are looking for quality equipment and technical advice commensurate with the "Prestige"/high-end price, look elsewhere. Store to avoid.
Thank you for your feedback. However, we are surprised by your comment, which does not reflect the entirety of the exchanges and adjustments made during your stay.
Regarding the equipment, 158 cm skis were initially prepared based on the information provided during the reservation. Nevertheless, in order to adapt to your preferences, several changes were made in-store, allowing you to test different models and lengths, up to a final ski of 163 cm.
Regarding the boots, a first model with a flex of 110 was proposed to you. Following your request related to the fit, a more adjusted and recent pair was provided to you, in a logic of comfort and precision.
Our approach is precisely to adapt the equipment to the profile and expectations of each skier, while respecting technical and safety standards. The exchanges made in-store went in this direction, with several adjustments made to meet your requests.
Finally, we note that no dissatisfaction was reported to us during your visits to the store, despite several exchanges during your stay.
We regret that your feelings do not reflect these adjustments and remain at your disposal to discuss if needed.
Best regards,
Perfect!
Everything went well. The skis could have used a better sharpening of the edges, it's a shame.
Top welcome. The rented equipment was very good and efficient. I recommend
Very good welcome Good advice
The staff at Lavachet is great. Very good advice, helpful. The equipment seems to be of good quality. I come back here every year.
Very good welcome, good equipment
Very satisfied with the service. Quality equipment rental at a very good price
Great service, thank you
Very good welcome from the team in the store.
Excellent value for money
Very reasonable prices, easy process.
Great website!
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Perfect !!
Reactive and good advice! Thank you.
Very good
Service was quick and simple and the equipment was ok - however I booked prestige equipment and was handed what they had in the shelf, being told 'what do you expect, it's Friday'. I also had issues with the bindings releasing a number of times when going over compressions, not as a result of the DIN settings. Due to an online booking discount I probably got what I paid for, but not what I expected based on the booking.
Super team!!! Very satisfied with the rented equipment, with reasonable rates, booking online. Possibility to drop off personal equipment in the evening for waxing, picked up at opening the next day. I will return without hesitation!
Really excellent experience. Very friendly helpful staff,
Very good material ideal for the Coum red
On the site it's convenient and the SNO2 team in the store is great! They are patient, kind, give advice... it's already the 5th time we have used their service and we have never been disappointed.
Unfriendly, disrespectful seller
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our team did not meet your expectations. At Ski Republic, customer satisfaction is our priority. Rest assured that we take your feedback very seriously and will do everything possible to improve our service. We hope to have the opportunity to serve you again and provide you with a fully satisfactory experience.
Best regards,
The Ski Republic team
A very friendly team that listens to our requests.
Top team!
Good material, very good value for money, available staff
Warm welcome, upgrade to the higher category because my size was no longer available. Great skis. Thank you
Great!
Quick value for money report
Very good service
Good skis but a bit light adjustments
Very good
A processing fee of €1.50 when everything is done in self-service on the site is scandalous, bordering on illegal
Thank you for taking the time to share your opinion. We understand your frustration regarding the processing fees. These are in place to cover processing costs, even in self-service mode. Your feedback is valuable and we will carefully review it to improve our service.
Best regards,
The Ski Republic team
Super shop, Xavier recommended me a great board, I recommend
Great price
Super
Excellent service and prices