Customer reviews of Ski Republic

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9,6 /10
Overall rating: 9,6 out of 10
Based on 6 055 published reviews
5 5 313 88% 4 560 9% 3 86 1% 2 41 1% 1 55 1%

Summary of reviews

The online store Ski Republic receives consistent praise for its excellent product quality, with many customers noting that the skis and other equipment matched their expectations perfectly. The welcoming and friendly staff contribute to a positive shopping experience, with several reviews highlighting the team's professionalism and helpfulness in providing advice tailored to individual needs. Customers appreciate the responsive customer service, which enhances the overall rental experience and supports enjoyable holidays on the slopes.

3 star reviews

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BAPTISTE D.
Rating: 3 out of 5
following a purchase from 21/03/2026
A rather expensive insurance, a request not accepted (ski choice), good quality skis but still quite damaged on the top
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AURELIEN M.
Rating: 3 out of 5
following a purchase from 09/04/2026
Hello, Disappointed with this choice.
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Response from Ski Republic
Hello Aurelien,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our offering. Can you tell us more?
Best regards,
The Ski Republic Team
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Benoit R.
Rating: 3 out of 5
following a purchase from 09/04/2026
The skis offered were not bad but it's a shame that the sizes (width and length) are imposed (170cm for 182 cm is a bit tight)
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Response from Ski Republic
Hello Benoit,

Thank you for your feedback regarding your experience on our site "Ski Republic". We fully understand your comment about the proposed sizes and we will take your suggestions into account to improve our offering. Your satisfaction is essential to us.

Have a nice day,
D
Delphine B.
Rating: 3 out of 5
following a purchase from 23/11/2025
End of season, the sellers are fed up.
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Mengxue Z.
Rating: 3 out of 5
following a purchase from 03/04/2026
Cheap rental is great. Staff not very friendly. Ski very deteriorated
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Jerome A.
Rating: 3 out of 5
following a purchase from 08/04/2026
The basket does not take into account the information from previous reservations.
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Colin F.
Rating: 3 out of 5
following a purchase from 26/03/2026
Slightly limited choice of boots for someone with large feet.
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Ludovic M.
Rating: 3 out of 5
following a purchase from 27/03/2026
Material and price correct but lacks precision on the location and the real name of the store
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Rob C.
Rating: 3 out of 5
following a purchase from 11/03/2026
Service was quick and simple and the equipment was ok - however I booked prestige equipment and was handed what they had in the shelf, being told 'what do you expect, it's Friday'. I also had issues with the bindings releasing a number of times when going over compressions, not as a result of the DIN settings. Due to an online booking discount I probably got what I paid for, but not what I expected based on the booking.
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SOPHIE P.
Rating: 3 out of 5
following a purchase from 06/03/2026
The online service is certainly economically interesting, however, the service offers little flexibility and the options ultimately increase the price. Moreover, since the store is located away from the center, if you need to change the equipment, you lose time. To summarize, if you need equipment at attractive prices, it's not bad, but if you need more, you will ultimately lose out.
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Response from Ski Republic
Dear Sophie,

Thank you for your feedback and constructive remarks. We understand that the flexibility of the service and the location of our store may pose difficulties. Your opinion is valuable to us and we will take it into account to improve our offer. We hope you will have the opportunity to enjoy our services in the future and discover the improvements we will implement.

Best regards,
The Ski Republic team.
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Marine G.
Rating: 3 out of 5
following a purchase from 07/03/2026
In-store service was very good, the advisors were nice and gave good advice for putting on ski boots ;). The after-sales service was not great, I requested a refund for a day of unused reservation. Refusal even though the skis were not blocked for others... not accommodating even though it was the client's fault.
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Bogdan B.
Rating: 3 out of 5
following a purchase from 30/12/2025
This year, we were disappointed with the quality of the equipment at Ski Republic, rather than its age. The shoes are extremely worn, and the skis were received with scratches on their surface right upon receipt. The staff, however, is always top-notch!
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Response from Ski Republic
Hello Bogdan,

Thank you for taking the time to share your feedback. We are sorry to hear that the quality of the equipment you received did not meet your expectations. Your feedback on the condition of the shoes and skis is essential, and we will ensure that it is taken into account to improve our service. We are glad that you appreciated the quality of our staff and hope to see you again soon for a more satisfying experience.

Best regards,
The Ski Republic team
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BENJAMIN C.
Rating: 3 out of 5
following a purchase from 27/10/2025
Aging equipment, store still with the same hole in the ceiling for 2 years... Fortunately pleasant staff
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Angélique L.
Rating: 3 out of 5
following a purchase from 21/02/2026
Hello I am just saddened by the fact that I returned my son's skis and mine as well as the shoes on February 27 because there was an unforeseen event, my son's dad came to pick them up on Saturday morning so I had to return the skis the day before. I thought I could get a refund but apparently not for the rest everything was fine thank you best regards
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Thierry C.
Rating: 3 out of 5
following a purchase from 27/01/2026
Correct price but. Average or defective material (3 returns to the store)
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Didier R.
Rating: 3 out of 5
following a purchase from 16/02/2026
The skis were perfect, no issues on that side. However, the reservation made by Ski Republic was nowhere to be found, whether with the number or my name. Total lack of communication. This did not make things easier on site.
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EMILIE L.
Rating: 3 out of 5
following a purchase from 17/02/2026
Very good welcome, we are satisfied with the equipment but more than 2 hours of waiting even though the equipment was reserved online
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Davina D.
Rating: 3 out of 5
following a purchase from 14/02/2026
Meh for professionalism
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Sandy M.
Rating: 3 out of 5
following a purchase from 08/01/2026
The ski gear was quite worn out. I found the boots quite uncomfortable. Service was fine but during school breaks anyway it gets frantic so staff was rushed to help all customers. Location of the store was perfect in the Le Hameau main lobby.
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ARNAUD P.
Rating: 3 out of 5
following a purchase from 15/09/2025
Equipment in very average condition. Binding poorly adjusted at the start and fell in the process.
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Response from Ski Republic
Hello,

We notice that you have already left a review regarding this experience on the Ski Republic page. To avoid duplicates that can skew the overall satisfaction rating, we would appreciate it if you could delete this review from this page.

Thank you in advance for your understanding.

Best regards,
The Ski Republic team
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Laurent M.
Rating: 3 out of 5
following a purchase from 01/02/2026
Big organizational problems
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Michael S.
Rating: 3 out of 5
following a purchase from 11/12/2025
Apart from the 2 1/2 hour waiting to receive the equipment (there were 12 people ahead of us but still that amount of time is ridiculous), everything was good.
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Chris M.
Rating: 3 out of 5
following a purchase from 10/03/2025
Ski boot lock kept coming lose causing ski to come off - Had to return skis and have them replaced, Resulting in a very disappointing ski experience for the first two days.
Response from Ski Republic
Dear Chris,

Thank you for taking the time to share your feedback regarding your recent experience with Ski Republic. We sincerely apologize for the issues you encountered with the ski boot lock, which understandably affected your enjoyment on the slopes. Your comments are valuable to us, and we will ensure that our team addresses this matter to prevent similar occurrences in the future. We hope to welcome you back for a smoother and more enjoyable skiing experience next time.

Best regards,
The Ski Republic Team
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Jean Benoît F.
Rating: 3 out of 5
following a purchase from 20/02/2025
I had to try 5 times before the payment went through.... It was the step back to the merchant site that caused the problem.
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Response from Ski Republic
Dear Jean Benoît, thank you for your feedback regarding your experience on our Ski Republic website. We are sorry to hear that you encountered difficulties with the payment process and we will investigate this matter in order to improve our services. Please do not hesitate to contact us should you require any further assistance. We remain at your disposal.
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corinne R.
Rating: 3 out of 5
following a purchase from 07/11/2024
we had made an order that we had already modified and that had added a cost to us that ok. then i made another modification of person and material and the cost is very superior to the others i want well that there is an over cost not so much knowing that we had already regulated all the others i thought to make just the difference because it was just necessary to add a pair of shoes, but as we arrive Sunday if i want to ski no choice, really very above.
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Response from Ski Republic
Hello Corinne,

We thank you for your feedback and understand your frustration regarding the additional costs associated with your modifications. We are sorry that your experience did not live up to your expectations. Your feedback is invaluable and helps us to improve our service. Please do not hesitate to contact us directly to discuss your situation and find the best possible solution.

Best regards,
The Ski Republic team
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Daniel
Rating: 3 out of 5
following a purchase from 10/03/2024
Good reception fast service
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Colbrrt
Rating: 3 out of 5
following a purchase from 08/03/2024
I got a beginner's snowboard way too small for my size, fortunately two days later it was fixed with a 17cm bigger snowboard!
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Oriane M.
Rating: 3 out of 5
following a purchase from 08/03/2024
Equipment not suitable for everyone, but changed quickly.
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Stouph
Rating: 3 out of 5
following a purchase from 04/02/2024
Good welcome and skis prepared in advance, but equipment not adapted to conditions: edges not sharp enough.
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Tex M.
Rating: 3 out of 5
following a purchase from 02/02/2024
Very good customer service. The only problem was the quality of the snowboard boots.
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Oce
Rating: 3 out of 5
following a purchase from 02/02/2024
The store is very nice, the staff very friendly. But the equipment was very damaged, and we had trouble finding poles worthy of the name ...
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Thybdab
Rating: 3 out of 5
following a purchase from 02/02/2024
Good skis but poor boots
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Diego
Rating: 3 out of 5
following a purchase from 02/02/2024
Not enough gear but quality is ok
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Julien
Rating: 3 out of 5
following a purchase from 29/01/2024
The store is nice, but the equipment is really limited!
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hokuzai
Rating: 3 out of 5
following a purchase from 29/01/2024
Friendly team, inexpensive rental. I took prestige unfortunately little choice for this type of equipment
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Garix3
Rating: 3 out of 5
following a purchase from 28/01/2024
Well received, correct equipment, friendly and attentive staff.
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Alban
Rating: 3 out of 5
following a purchase from 13/01/2024
Very good store professional , first time on snow and great new bikes . THANK YOU
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ZFR G.
Rating: 3 out of 5
following a purchase from 05/01/2024
Very good on the material. Very good advice. We would have given it 5 stars if we hadn't waited so long (2 hours) to pick up our equipment.
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Aline
Rating: 3 out of 5
following a purchase from 30/12/2023
Commercial, courteous. Excellent welcome. Fair prices.
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Tina
Rating: 3 out of 5
following a purchase from 27/03/2023
Not very commercial, does not apply the rates indicated on the promotional signs in front of the store
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