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M
Rating: 5 out of 5
The product meets my expectations
very fast delivery
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very fast delivery
Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Thank you for the promotional pen...
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D
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Great product, easy to install and doors slide perfect. This is our 2nd door track purchase and recommend highly.
Response from SLID’UP by Mantion
Thank you very much for your feedback Dennis! SLID'UP Team
J
Rating: 5 out of 5
Serious site and easy to use. Very good quality product and easy to install. This is the 5th motor I install and I plan to order 3 more.
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R
Rating: 5 out of 5
Material compliant and delivered quickly
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X
Rating: 4 out of 5
Attached flap ok
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A
Rating: 4 out of 5
Very good service , communication perfect ,Quick answer .
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID'UP Team
A
Rating: 5 out of 5
Nice product, easy to install and the instructions are very easy to follow.
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID'UP Team
S
Rating: 4 out of 5
Good
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J
Rating: 5 out of 5
Product of very good quality
An excellent commercial service thanks to
Dominique.
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An excellent commercial service thanks to
Dominique.
A
Rating: 5 out of 5
Good quality. Fast delivery. Detailed instructions!
Response from SLID’UP by Mantion
Thank you very much for your feedback Vladimir, we appreciate it! SLID'UP Team
M
Rating: 5 out of 5
Delivery in 4 days completely normal, merchandise very well packaged and good delivery tracking with GLS
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P
Rating: 3 out of 5
Ok but I received a 2m rail
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Response from SLID’UP by Mantion
Hello Sir, Thank you for taking the time to leave a review. We are sorry that you did not receive the ordered item. Please send us a complaint by email ([email protected]) so that we can open a non-compliance file and send you the ordered item. Best regards Dominique / SLID'UP Customer Service
Z
Rating: 5 out of 5
I recommend cooperation.
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L
Rating: 5 out of 5
We easily find information on the products that interest us. The explanations are clear. However, you need to take your time to understand the charts well (not always easy to find) to know if the product suits us.
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A
Rating: 4 out of 5
Very complete and precise site. Ease of use
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F
Rating: 5 out of 5
Hello, good quality products, solid packaging. Thank you.
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J
Rating: 5 out of 5
Very good quality
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L
Rating: 5 out of 5
Product compliant and of quality. Very fast shipping. Perfect
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J
Rating: 5 out of 5
Perfect and correct price to recommend.
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W
Rating: 5 out of 5
Perfect: quality product, fast delivery and quality customer service. I recommend!
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D
Rating: 5 out of 5
Impeccable, order arrived on time, very satisfied
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D
Rating: 3 out of 5
1m95 rails delivered without fixing screws.
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V
Rating: 4 out of 5
Well documented, tutorial for installation
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F
Rating: 5 out of 5
This is my 5th order, always top
Thank you
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Thank you
A
Rating: 4 out of 5
Order was promptly filled !
Response from SLID’UP by Mantion
Thank you for your feedback David! SLID'UP Team
P
Rating: 5 out of 5
Good product and fast delivery
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C
Rating: 1 out of 5
For the rest no comment.
For customer listening 0!
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For customer listening 0!
Response from SLID’UP by Mantion
Hello, We are sorry that we could not respond favorably to your request. We confirmed in our email of June 20 that the 3m rail alone in the Slid'Up 160 range is not available for sale. We only offer a 1m94 rail. We offer a complete kit including a 3m rail. However, being a distribution center, the items we sell are pre-packaged and we do not do unpacking or custom work. Best regards Dominique / The Slid'Up Customer Service
A
Rating: 3 out of 5
Track was fine, but the guides were undersized. We had to get a third party guide set to make the doors work.
Response from SLID’UP by Mantion
Thank you for your feedback Kathy! I am sorry to read that. It is very strange because the bottom guide included in the kit you purchased is adjustable to any door thickness. SLID'UP Team
D
Rating: 5 out of 5
Ok everything was delivered very quickly
And everything was assembled well
The stop ends are hard to put in place and it would be good to warn on the sheet to place them before blocking the rails against a wall, this would avoid having to reposition the rails
But overall good
Denis
Translated reviews
And everything was assembled well
The stop ends are hard to put in place and it would be good to warn on the sheet to place them before blocking the rails against a wall, this would avoid having to reposition the rails
But overall good
Denis
L
Rating: 5 out of 5
High quality material,
fast delivery
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fast delivery
A
Rating: 5 out of 5
Very satisfied with my purchase. Was delivered next day and quality is great! I totally recommend!
Response from SLID’UP by Mantion
Thank you very much for your feedback Anny, we appreciate it! SLID'UP Team
A
Rating: 4 out of 5
Very good, received quickly
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A
Rating: 4 out of 5
Good
Response from SLID’UP by Mantion
Thank you for your feedback Steve! SLID'UP Team
A
Rating: 5 out of 5
Very good services.
Thanks
Thanks
Response from SLID’UP by Mantion
Thank you for your feedback Pierre! SLID'UP Team
J
Rating: 3 out of 5
The stops and fittings on the door are actually made of plastic + lack of care in packaging (brackets placed with the carton with their screws, nuts and washers loose = missing elements upon arrival). Very mixed review.
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Response from SLID’UP by Mantion
We are sorry that the package did not arrive as you expected. Indeed, the fittings and stops are made of nylon, very robust. The item is guaranteed for 5 years, do not hesitate to contact us in case of degradation during use. Regarding the brackets placed with the carton with screws, nuts, and washers, we will intervene with our preparers. Indeed, everything should have been placed in a bag. If any parts are missing, please let us know which ones by email, at the address indicated on your order confirmation so that we can send them to you. Best regards Dominique / SLID'UP Customer Service
A
Rating: 4 out of 5
Déjà eu commande antérieure. sans problème, mais cette commande n'est pas encore installée. . Merci.
Response from SLID’UP by Mantion
Merci pour votre retour Luc ! L'équipe SLID'UP
A
Rating: 5 out of 5
fast shipping
Response from SLID’UP by Mantion
Thank you for your feedback Eddie! SLID'UP Team
A
Rating: 5 out of 5
very helpful on the telephone. Product meets my needs
Response from SLID’UP by Mantion
Thank you for your feedback Joshua! SLID'UP Team