Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 2, 3, 4 and 5 stars

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R
Rachid I.
Rating: 5 out of 5
following a purchase from 25/06/2024
Perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2024
Very bad customer service
M
Miguel D.
Rating: 5 out of 5
following a purchase from 18/06/2024
Excellent follow-up. Delivery time a bit long for Belgium.
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Denis L.
Rating: 1 out of 5
following a purchase from 22/06/2024
Order not received and your customer service is unable to answer our questions.......
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Response from SLID’UP by Mantion
Hello, Your file is being processed. Following your complaint of July 2, we have made a request for additional information to our carrier. We are waiting for their response. A follow-up will be made today, July 3, and we will keep you informed. Best regards Dominique / SLID'UP Customer Service
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Bernard R.
Rating: 5 out of 5
following a purchase from 25/06/2024
Good quality material and very reasonable delivery time
Perfect
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Bertrand L.
Rating: 4 out of 5
following a purchase from 20/06/2024
Good! Nothing to report.
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Maxime K.
Rating: 5 out of 5
following a purchase from 22/06/2024
compliant and quality product
fast delivery
I recommend
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Frederic V.
Rating: 4 out of 5
following a purchase from 22/06/2024
Product compliant,, with better communication would be a plus for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2024
Product shipping very fast. Product as described.
Response from SLID’UP by Mantion
Thank you for your feedback Howard! SLID'UP Team
B
Bernard P.
Rating: 5 out of 5
following a purchase from 19/06/2024
customer service present and responsive
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Bernard F.
Rating: 5 out of 5
following a purchase from 21/06/2024
Hello
I have received my entire order, I assembled my case and everything works very well,
the delivery time was as expected, I recommend this site, in a while I will reorder because I would like to have 1 case in advance in case of problems,
I recommend this site,
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Pascal R.
Rating: 4 out of 5
following a purchase from 17/06/2024
Good, no problems to report.
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Alex M.
Rating: 5 out of 5
following a purchase from 20/06/2024
As described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2024
Order came quickly and accurate.
Response from SLID’UP by Mantion
Thank you for your feedback Ron! SLID'UP Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2024
This company was the only place I could find a pocket door kit with a small width. I had to replace the rail on my pocket door that was installed decades ago, and all you can find now are rails that are 1 inch wide or bigger! Kudos for having what I needed. The reason for the 4 and not 5 star is that they are a bit pricey, in my opinion, however the quality of the product was fantastic so you get what you pay for.
Response from SLID’UP by Mantion
Thank you very much for your feedback Orrin! SLID'UP Team
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Guy E.
Rating: 5 out of 5
following a purchase from 20/06/2024
Easy to find when you know what you're looking for.
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Antonio T.
Rating: 5 out of 5
following a purchase from 19/06/2024
Speed, excellent packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2024
Excellent!
Response from SLID’UP by Mantion
Thank you for your feedback John! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2024
Excellent hardware for door railings. Staff was helpful by phone and by email even sending suggestions before we placed the order to suit our needs.
Response from SLID’UP by Mantion
Thank you for your feedback François! SLID'UP Team
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Morgane G.
Rating: 5 out of 5
following a purchase from 20/06/2024
Very good product, no delivery delay I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2024
Very good, great service. I would recommend.
Response from SLID’UP by Mantion
Thank you for your feedback Luis! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2024
Réception des produits rapides et site bien fait!
Response from SLID’UP by Mantion
Merci pour votre retour Patricia ! L'équipe SLID'UP
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2024
its ok - the hardware has some flex to it and it works decently.
Response from SLID’UP by Mantion
Thank you for your feedback Aaron! SLID'UP Team
F
Frédéric G.
Rating: 5 out of 5
following a purchase from 20/06/2024
Hello. A very short delivery time, a remarkably packaged parcel. Due to a typing error on my part, I had, without waiting, a charming person on the phone with a smile (yes, yes, you can hear it on the phone) who promptly canceled my erroneous order, allowing me to place the correct items without charge or refund, well done. I haven't installed my doors yet, so I won't comment on the material yet, I will do so after installation, but I am still reassured as the material seems to be of very good quality, nothing to compare with the low-cost systems from large DIY stores. I recommend, stress-free shopping! not always easy online..... Fred
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2024
Easy to navigate website and select items.
Response from SLID’UP by Mantion
Thank you for your feedback Denton! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
It's excellent, my sliding door works very good, thank you so much!
Response from SLID’UP by Mantion
Thank you very much for your feedback Oleh! We appreciate it. SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2024
I’m very happy with this system. Installation was straight forward and very smooth operation. Great product.
Response from SLID’UP by Mantion
Thank you very much for your feedback Chris! We appreciate it. SLID'UP Team
A
Alexandre M.
Rating: 5 out of 5
following a purchase from 17/06/2024
Hello, Product as described and of quality. Installed right after receipt and without any issues.
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Patrick E.
Rating: 5 out of 5
following a purchase from 18/06/2024
Delivery as usual and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2024
All good.
Response from SLID’UP by Mantion
Thank you for your feedback Antonio! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2024
Perfect experience and a quality product. Thank you
Response from SLID’UP by Mantion
Thank you very much for your feedback Adami! We appreciate it. SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2024
Very good customer service.
Response from SLID’UP by Mantion
Thank you for your feedback William! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2024
Customer service is great. Personal and informative. Very human. Pleasurable.
Response from SLID’UP by Mantion
Thank you for your feedback William! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2024
Well priced
Response from SLID’UP by Mantion
Thank you for your feedback David! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2024
Fast delivery
Response from SLID’UP by Mantion
Thank you for your feedback Dave! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
Great service, fast delivery.
Response from SLID’UP by Mantion
Thank you for your feedback David! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
Easy to deal with and processing returns, great customer service.
Response from SLID’UP by Mantion
Thank you for your feedback Josiah! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2024
Excelllent
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Great build quality. Quick and cheap shipping, Helpful and immediate online chat to ascertain what i needed to order exactly for my project. Canadian! Will return for future projects.
Response from SLID’UP by Mantion
Thank you very much for your feedback Rob! We appreciate it. SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2024
Very happy with the service.
Response from SLID’UP by Mantion
Thank you for your feedback Dave! SLID'UP Team
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