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A
Rating: 4 out of 5
Everything is fine, just a small disappointment about the content.
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The site is good. However, complicated to exchange or return a product. No information. Still waiting for a response to exchange my product.
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Response from SLID’UP by Mantion
Hello, We indeed received your retraction request on 01/04/2024. A response with an attached file was sent to you on 02/04/2024. The file contains instructions for returning the package. We invite you to check your emails and spam (our email address is: [email protected] and the subject of the email is: RE: [SLID'UP by Mantion] Message from a customer) Please do not hesitate to get back to us if you have not received it so that we can resend it to you. Best regards, Dominique / SLID'UP Customer Service
A
Rating: 4 out of 5
Our order was delivered one day late compared to the scheduled date but it did not affect us.
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A
Rating: 4 out of 5
Order and delivery went very well. Not yet installed the mechanisms to judge.
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A
Rating: 4 out of 5
It was good
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A
Rating: 4 out of 5
Damaged package, no impact on the contents
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A
Rating: 4 out of 5
Fast delivery, order conforms to our expectations
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V
Rating: 4 out of 5
Fast and good!
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Order received damaged replaced immediately.
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A
Rating: 4 out of 5
Good but very expensive.
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A
Rating: 4 out of 5
Identical to the order. Fast delivery... Impeccable!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Quality of the order not quite compliant with the descriptions of the ordered product, however, ordering on the site and fast delivery.
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A
Rating: 3 out of 5
Correct navigation
Your advisor tells me it is forbidden to deliver to your relay point because the package is too large, and the delivery person dropped it directly at the relay point
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Your advisor tells me it is forbidden to deliver to your relay point because the package is too large, and the delivery person dropped it directly at the relay point
Response from SLID’UP by Mantion
Hello, Our carrier GLS imposes a maximum package length of 1.20m for delivery to relay points. However, drivers have the option to drop off larger packages in case the recipient is absent. Best regards Dominique / The SLID'UP Customer Service
A
Rating: 4 out of 5
The site is very easy to use, I easily found the product items I needed.
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A
Rating: 4 out of 5
Very good delivery, well-made site
a bit confusing for the indicated weight of the panels suitable for each system for folding doors
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a bit confusing for the indicated weight of the panels suitable for each system for folding doors
V
Rating: 4 out of 5
Fast delivery via Amazon shop as well as directly! Quality good! Very good and fast service for replacing a faulty component!
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A
Rating: 4 out of 5
nice site, easy to use
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A
Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
Easy navigation. Good visuals of the products
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A
Rating: 3 out of 5
The delivery was fast but I was not notified sufficiently in advance to be present at the reception.
I received a text message 15 minutes before the arrival of the delivery person and, as I was absent, he left it in a discreet place.
I could not check the condition of the package before reception and it could have been stolen.
Translated reviews
I received a text message 15 minutes before the arrival of the delivery person and, as I was absent, he left it in a discreet place.
I could not check the condition of the package before reception and it could have been stolen.
A
Rating: 4 out of 5
It's only good: - incomplete plan, does not give the diameter of the holes. - too Anglo-Saxon, for example the spacing of the fixing holes;
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A
Rating: 4 out of 5
Very good, nothing to complain about, fast delivery, courteous delivery person
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A
Rating: 4 out of 5
The order is compliant and very well packaged, but the delivery time was longer than indicated
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Correct
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A
Rating: 1 out of 5
Difficulty with the delivery service, postponed passages wasting time as a craftsman, blocking the day for the delivery person's passage, false excuse for not making the delivery supposedly unreachable
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Response from SLID’UP by Mantion
Hello, Thank you for taking the time to leave a review. We regret that you are not satisfied with our Delivery Service. We will forward your message to the Commercial Service of the carrier. Best regards, Dominique / SLID'UP Customer Service
V
Rating: 4 out of 5
Unfortunately, the wrong accessories were delivered, but after an email to 'tuersystem-shop', a refund was received very quickly.
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A
Rating: 1 out of 5
Still haven't received my items
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Response from SLID’UP by Mantion
Hello Sir, Thank you for taking the time to leave a review. We are sorry that the package has not yet reached you. We are contacting the carrier and doing everything possible for a quick delivery. Best regards Dominique / SLID'UP Customer Service
A
Rating: 4 out of 5
I am satisfied with the order as well as the delivery.
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A
Rating: 4 out of 5
Good site, satisfied with my delivery, quality products, explanations for some elements not easy to set up. Works very well.
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A
Rating: 4 out of 5
Good site, fast delivery, very serious packaging, well done.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
excellent
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A
Rating: 4 out of 5
Fast delivery, correct product
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A
Rating: 4 out of 5
Blocked on the first order attempt due to a payment bug
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A
Rating: 4 out of 5
Easy navigation
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A
Rating: 4 out of 5
Problem with packaging opened during transport re-glued by the carrier
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A
Rating: 4 out of 5
Good
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