Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
Nothing to say about the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
Good in every way
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2021
The "tits" at the end of the crank are missing, as if I had thrown 25 euros in a trash can..........Too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2021
It's a shame not to have provided the screws
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
Floor guides are lacking. Header hardware and rollers are exceptional
Response from SLID’UP by Mantion
Thank you for your feedback Kurt! I am sorry that you did not receive the floor guides, they should be included in the kit. Let us know if you need us to send you the missing floor guides. SLID'UP Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2020
Hello, I am very unhappy with the delivery. I received two notices of passage two mornings in a row between 9:30 AM and 12:30 PM, saw no one, and now it's the third day without notice. However, nothing to say about the package, well packed, and the product meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
Good but the diameter of the tube too small.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Very good. Nothing to complain about
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2021
16/20
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
A website, what
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
ok cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Simple and quick order to place.
Only small downside, the delivery time a bit long (but probably normal during a health crisis). The delivery took place 1 day before the date confirmed by SMS. Fortunately, there was someone at home to receive it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2020
Everything very well, except for the end of a package crushed at one end. The profile was deformed over ten centimeters. Fortunately, I didn't need the entire length.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Fairly well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
Compliant with my order and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2020
It's a shame that the customer service person does not have customer satisfaction in mind. Besides the choice of a carrier that took 4 days to deliver after the date they announced for their passage! 4 pieces were missing in the package that the company informed at 2 PM only shipped the next morning, not even bothering to correct their mistake by making a specific gesture to ensure the package arrived faster to its destination.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Well packaged and delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Easy to find
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
Delivery on time. Good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
I gave this rating because 3 pieces were missing from the package. For now, I am still waiting for them.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/06/2021
No tracking number on my order delivered in "tracked letter". I contacted customer service (courteous person) who gave me the information. The delivery address was not completely filled out while it was well on the order. As a result, I managed to retrieve the package at the post office with some difficulty. The package almost went back to the sender. Too bad for this problem because the first order went well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
very good very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
well done, organized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2021
very well informed on the site and also on the phone with a charming person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
a good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2021
Product arrived quickly, properly packaged. However, no information sent regarding package tracking. Fortunately, my neighbor was there to receive the package.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2021
Easy to navigate site.
Orders are shipped quickly.
Only downside is returns, a headache with no email response, difficult to reach the right person on the phone (absent, busy or other)...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
Very well delivered quickly
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/05/2020
delivery time of 1 month ...................
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2021
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
product compliant with my expectations and the presentation on the website.
Easy to assemble and practical to use.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2020
Access to the assembly documentation only provides the English version..... in inches!!!! Fortunately, the one delivered is compatible with our measurement system and our tape measures.
Misleading photo: the guiding elements are plastic and not aluminum. Certainly, the technical description of the different components is ok ..........
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2020
Product compliant and delivery compliant, customer relationship on the other hand zero points... Honestly not commercial, I don't think I will make another order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2020
Product compliant and delivery compliant, customer relationship on the other hand zero points... Honestly not commercial, I don't think I will make another order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
Easy site
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/05/2021
Fast delivery
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