The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
The order was delivered quickly... but the items were not as described. Wrong rolls and the wrong fastening material were delivered.
No one is reachable on the hotline and there was no response to 4 emails. This is definitely not how customer service works!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
I am satisfied with the product but not with the delivery. I had chosen home delivery and the delivery person left the package at a relay point claiming our absence; which is false, we have always been present. And he didn't even try to contact us by phone even though he had our phone number because he sent us an SMS to inform us of the delivery at the relay point.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2021
no after-sales service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2021
Good description, great assembly video, ordered on Sunday, shipped on Monday, received on Wednesday.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
I am very happy with the product and the support I received from the company. The tracks were delivered quickly and came with all supporting hardware and instructions. It's much higher quality than builder hardware that came with my closet doors. Only one glitch, I had to recut the aluminum tracks to fit my closets. Hacksaw did the job with a miter box. Some minor problems receiving the order confirmation at first, but the communications with Chloe were prompt and helpful.
Response from SLID’UP by Mantion
Thank you very much for your feedback George! SLID'UP Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2021
a clear site
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2021
Not serious
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2021
good responsiveness
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/01/2021
After several calls without response, forced to call back?..to give me an answer that does not concern my request
Several people who refer you from one to another
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
conforms to the description
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2021
no spare parts, no free return, no way to find an arrangement with their services, deplorable!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
Fast service with quality materials
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2021
The quality of the material is a bit disappointing. The varnish on one of my three products shows a drop (probably too loaded during application)
For the rest, I am waiting to install them
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
Easy to navigate site
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2021
Website access and use is straight forward.
Response from SLID’UP by Mantion
Thank you for your feedback Stephen! SLID'UP Team
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/12/2020
I haven't unpacked yet, so the review is more about communication and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2020
Ordering, delivery and website - all great!
The system - had some problems. We watched the videos and read the instructions exhaustively. Found when we went to install that the spring pin at the top (closet doors) allowed only about 2mm of tolerance. And between that and the bottom pin tolerance it was a real bear to install - only to find that the other pin at the top required a 1/2 inch clearance. So it was literally mathematically impossible. Also the formula in the instructions didn’t work either. We had to add a wooden cross piece additionally on our ceiling due to overly short cutting of ours doors due to this formula. Frustrating!!! A solid and good system but some tolerance and math issues for sure. The video seems to show a lot more tolerances for installation. Felt a little led down the garden path. Got it done but spent 4x longer than should have. Many fixes and adjustments required to get there.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Very good but find a good carrier.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Could provide more technical details about the product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Good products overall. Except for the slide up 130
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
Complete site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2021
Parcel arrived on time. Good packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2021
I ordered diameter 16 and received diameter 15 ???????????????
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Very good RAS fast.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
Provided you follow the explanatory instructions SCRUPULOUSLY (which need to be decoded..), everything goes well for assembly. Except for the small plastic shims: the instructions are INCOMPREHENSIBLE...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Fast delivery without problems.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/11/2020
Ordering and purchasing very good. Instructions for the product could be improved.
Product itself very good
Happy to do it again
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2020
After some searching, I found the optimal products for our purposes.
Prompt delivery in 2 days.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2020
Delivery, service and quality good.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2020
Everything found, ordering process was good!
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/12/2020
Everything went well
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
I just installed your double track hardware for some custom made oak doors. Excellent product and it made installing my doors a breeze. My only complaint would be the Phillips style screws provided. As I was using a hardwood, the screws can strip easily despite pre-drilling the holes. I personally would recommend a Robertson screw head.
Response from SLID’UP by Mantion
Thank you for your feedback Chad! I will forward your comment to the concerned department. SLID'UP Team
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/11/2020
found what I was looking for
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 26/11/2020
Top products, but with GLS the delivery took a full 8 working days. Better to order via Amazon, it arrives in 3 days.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/11/2020
*****
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/11/2020
Good service. Good processing
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
A wonderful product. A little expensive though. Must carry measurements in imperial and metric and print instructions in a little bigger font size. Even You tube installation video there should be some real audible instructions not just background music which will make easy to grasp for not so tech savy.
Thanks
Response from SLID’UP by Mantion
Thank you for your feedback Jas! I will forward your comments to the concerned department. SLID'UP Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
Good website took me awhile to find it.
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID'UP Team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
Polski 