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N
Rating: 5 out of 5
The product matches the description exactly. I am very satisfied.
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 1, 2, 3 and 5 stars
Reset filtersO
Rating: 5 out of 5
Hello, like the first order I placed on your site, the products arrived as expected, nothing more to report, it's perfect thank you. Goodbye. Olivier 17570.
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N
Rating: 5 out of 5
Everything went very well with, before the order a very good welcome to get information about the product and finalize the order.
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R
Rating: 2 out of 5
Very very simple equipment for 80 euros, I expected something more sophisticated
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Response from SLID’UP by Mantion
Hello Sir,
Thank you for your feedback.
We are sorry to learn that the product did not meet your expectations.
We strive to offer products that provide the best value for money and take your comments into consideration.
We remain at your disposal for any further requests.
Best regards
Dominique / SLID'UP Customer Service
Thank you for your feedback.
We are sorry to learn that the product did not meet your expectations.
We strive to offer products that provide the best value for money and take your comments into consideration.
We remain at your disposal for any further requests.
Best regards
Dominique / SLID'UP Customer Service
B
Rating: 5 out of 5
Complete and easy to install product
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H
Rating: 5 out of 5
Very easy to install
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V
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Fast shipping, compliant material
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F
Rating: 5 out of 5
My only comment is that I wish the installation instructions were easier to read / interpret.
M
Rating: 1 out of 5
I did not accept the package because it arrived bent.
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Response from SLID’UP by Mantion
Hello Sir,
Thank you for your feedback.
We are sorry that your package arrived damaged. We understand your decision to refuse it and apologize for this inconvenience.
In the meantime, a new item has been shipped as a replacement.
Best regards
Dominique / Customer Service SLID'UP
Thank you for your feedback.
We are sorry that your package arrived damaged. We understand your decision to refuse it and apologize for this inconvenience.
In the meantime, a new item has been shipped as a replacement.
Best regards
Dominique / Customer Service SLID'UP
M
Rating: 5 out of 5
NO BAD SURPRISES EVERYTHING IS AS PLANNED THANK YOU
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G
Rating: 5 out of 5
Good product and fast delivery. Thank you
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P
Rating: 5 out of 5
Everything is fine, thank you
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F
Rating: 5 out of 5
Fast and uncomplicated. Very good quality.
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J
Rating: 5 out of 5
After a few attempts to position the radio repeater, all the shutters opened and closed simultaneously on the first try with the remote control. The repeater needs to be close to the remote control to achieve the desired result.
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A
Rating: 5 out of 5
Good
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L
Rating: 2 out of 5
The plastic sliding systems for lower furniture doors up to 9 kg slide poorly. The doors tend to get stuck.
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Response from SLID’UP by Mantion
Hello Sir,
Thank you for sharing your feedback.
We are sorry that the sliding does not meet your satisfaction. This type of problem is generally related to an adjustment or an installation that requires tweaking.
Please feel free to send us some photos or a video. We can then help you find a solution.
Best regards
Dominique / Customer Service SLID'UP
Thank you for sharing your feedback.
We are sorry that the sliding does not meet your satisfaction. This type of problem is generally related to an adjustment or an installation that requires tweaking.
Please feel free to send us some photos or a video. We can then help you find a solution.
Best regards
Dominique / Customer Service SLID'UP
D
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Fast shipping. Goods were safely packaged and with care. Great business partner. Would gladly do it again.
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V
Rating: 5 out of 5
Quality product, received quickly, very good experience!
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R
Rating: 5 out of 5
All worked out well. Easy to install and set up
A
Rating: 5 out of 5
Still as fast and precise thank you
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B
Rating: 5 out of 5
Very good product, I install it for my clients. Is it possible to have special installer prices?
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G
Rating: 1 out of 5
Package is opened, lost screw nut washer. Email sent to your services still without response
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Response from SLID’UP by Mantion
Hello,
We are sorry that your order was delivered incomplete due to an incident that occurred during transport.
We also apologize for the delay in processing your complaint.
We remain at your disposal for any further information.
Best regards
Dominique / Customer Service SLID'UP
We are sorry that your order was delivered incomplete due to an incident that occurred during transport.
We also apologize for the delay in processing your complaint.
We remain at your disposal for any further information.
Best regards
Dominique / Customer Service SLID'UP
S
Rating: 5 out of 5
Fast delivery
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Y
Rating: 5 out of 5
-
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T
Rating: 5 out of 5
RAS
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V
Rating: 5 out of 5
The carrier did not respect the delivery location (home) The item was left at the parcel relay
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J
Rating: 5 out of 5
everything is ok
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J
Rating: 5 out of 5
Fast shipping, product seems to be assembled intended. Havnt installed yet
D
Rating: 5 out of 5
I am very satisfied with the rail system - easy to assemble and shipping was fast and uncomplicated
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D
Rating: 5 out of 5
I have bought from slidup a few times and had no issues, I recommend it, thank you
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S
Rating: 5 out of 5
-
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N
Rating: 5 out of 5
Excellent product. The screws could be better.
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Y
Rating: 5 out of 5
perfect material easy to install
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J
Rating: 5 out of 5
Great, product conforms and is of high quality.
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J
Rating: 5 out of 5
Excellent product, order received very quickly!
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E
Rating: 5 out of 5
Quality product, fast delivery. I highly recommend
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J
Rating: 5 out of 5
I received good quality material, complete and easy to install. The assembly did not pose any problems and the 8mm glass sliding door weighing 44 kg works very well. I therefore recommend the "Slid'Up" rails!
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A
Rating: 2 out of 5
The small order screws (Reinforced wall mounting bracket for SLID'UP) being unpackaged in the package, "free electrons", were lost during transport (twice in a row)! Too bad because the material is of good quality!
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Response from SLID’UP by Mantion
Hello Madam,
We are sorry that your order was delivered incomplete due to an incident that occurred during transport.
The missing parts have since been shipped.
We apologize for this inconvenience and remain at your disposal for any further information.
Best regards
Dominique / SLID'UP Customer Service
We are sorry that your order was delivered incomplete due to an incident that occurred during transport.
The missing parts have since been shipped.
We apologize for this inconvenience and remain at your disposal for any further information.
Best regards
Dominique / SLID'UP Customer Service