Customer reviews of SLID’UP by Mantion

An item is missing

Still no refund following order cancellation (11 days). Not very professional.

I do not like this closing system. I prefer the one with the shock absorber spring.

The additional door kit is not the same as the door kit provided with the rail.

Unfortunately, I did not receive the fixings I ordered, otherwise the product is compliant for the rest.

Given the price and the advertising you do regarding the quality of your products, you could have included self-tapping wood screws for fixing the doors and rails. I therefore threw away your cheap screws for Parx self-tapping screws.

The roller shutter motor I received was difficult to adjust for the limit settings, I had to call the brand's technical service and that is not normal because it increases the installation time

Incomplete products, and you have to pay to return them…

I received not what I wanted. They didn't even solve the problem (I didn't receive a refund proposal nor was the correct product sent to me)

Not really satisfied with the product

I hope that the new power supplies for the roller shutters will last more than 3 years, because out of the 5 I installed, I have already changed 4 at 88€ each.

The shipping via DEL was a disaster, registration of the shipment 22.6 delivered 25.6.26

good product but the delivery by GLS was not respected, not delivered at home as planned, customer service does not bother to call back when we report the non-compliance of its delivery service

The product arrived well packaged in a box but inside the visible bar is scratched. Too bad..:

I received the product damage, the delivery service was changed.

Mantion reduced the prices of the ordered items by 20% 3(!) days after receiving my order. I find this, to put it mildly, unfair! I would like a statement regarding this pricing policy!

Not impressed with this company at all I will never use them again

Very good

My order (#30750) has not been completed; I am missing a 47-inch kit for two doors. I need the missing kit, as I mentioned in my email, because I urgently need to finish the project. I am still waiting for a resolution. I look forward to hearing from you. Thank you.

No invoice with order. Only after 7 emails!!! Invoice received!! Outrageous

Unconvincing system. Expensive for what it is.

Ordered products May 8, 2026 and still don’t have order. It now June 3, 2026. Very disappointed

UPS delivered the item to a different address. I complained about this to UPS, but have not received any feedback to this day.

fast delivery,easy installation,but the remote control does not work more than 1 meter,quite disappointing.

The product was correct, but the delivery was catastrophic. GLS is really an incompetent company. They went around in circles for five days without delivering, and finally dropped the package at a depot in the neighboring city.

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Delivery was not complete. Unfortunately, the floor guide for the sliding door was not included.

Very very simple equipment for 80 euros, I expected something more sophisticated

I did not accept the package because it arrived bent.

The plastic sliding systems for lower furniture doors up to 9 kg slide poorly. The doors tend to get stuck.

Package is opened, lost screw nut washer. Email sent to your services still without response

The small order screws (Reinforced wall mounting bracket for SLID'UP) being unpackaged in the package, "free electrons", were lost during transport (twice in a row)! Too bad because the material is of good quality!

Very good

No problem with the product. Problem with the GLS delivery postponed for 3 consecutive days.

when asked if i was satisfied with my shopping experience, i would reply "yes and no". the yes's are that the product delivered was correct and arrived quickly. The no's are that the packaging was done poorly in that the bristles were crushed to the point that at first i thought the product was unusable. it appears that someone just wrapped the 18-foot length around their hand and stuffed it in the bag and then into the envelope. i spent many hours straightening out the bristles and had to fabricate a jig on my worktable to "fix" them. i basically had to press them out to be straight which took several days because i had to do it in 6 foot sections, and i had to leave them in the jig overnight. i was surprised at how limp the bristles were. i expected them to be stiffer. they did end up working ok for my application, but i will not use them again. i have a recurring requirement for a brush seal to be used on retractable screen doors where the seal clearance is greater than 5/8 of an inch. your product is perfect in that the spine is 3/16" wide and the brush length is 1 inch. if you manufactured the same product with a much stiffer bristle, and ideally to 1-1/8" and it were black, you would have a very marketable product that would be useful to installers of these types of large retractable screen systems. it would not necessarily need to have adhesive backing as the 3/16" spine can be pressed into the slot of some retractable screen systems, notably, the phantom brand retractable screen system. for now, i will keep searching for a supplier for my application.

I would like the invoice and the warranty period

The remote control I ordered does not work with the RTS motor either in the order

I have not received my order.

Hello, my package arrived damaged. Double door rail crushed at the end over 30 cm.

Handles not packed, not protected so received with bumps and aesthetic defects