Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 307 published reviews
5 7 915 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2021
The delivered material is in accordance with my order. good quality.
However, it would be desirable to be able to choose the transport company for the package. the delivery person (DPD company) does not take into account the announced delivery times: the first time I received a message at 9:30 PM saying that the delivery person could not come (announced time 8:45 AM to 11:45 AM).
After rescheduling the delivery, the delivery person came at 1:30 PM (announced time between 8:00 AM and 11:00 AM)... and this is not the first time I have experienced this kind of inconvenience with them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Wide choice, deadlines and delivery: nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Excellent telephone reception and very good responsiveness for product shipment
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/11/2021
The shop is orderly so far, I think.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Responses to my questions before purchase by the sales team. I appreciated it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Perfect. Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2021
It corresponded exactly to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery and in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2021
Ease of search and important choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Quick order management and shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Very good experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Nothing to report, meets expectations :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Fast and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Ultra-fast delivery, serious packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
very good in delivery and product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
Efficient, fast, good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Excellent customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
Navigation on the site, product search and technical data meet my expectations. The delivery time was in line with forecasts. The implementation was very easy, with a very correct manual.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/11/2021
Very clear and easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Fast delivery, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Professionals, quality of materials, packaging...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
simple and efficient to find your product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Perfect shopping experience, from product selection to delivery!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/11/2021
super
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/08/2021
everything top
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/11/2021
fast processing / delivery,
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast delivery. Would be happy to do it again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
Order shipped on time. And hassle-free delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Easy order, timely delivery, and products as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
fast delivery, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Very good material. Fast delivery. What more do we want?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
order compliant. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Very satisfied. No problems from order to delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Product and price are great. I live in Hawaii and the thing I don’t understand is why SlidUp only ships to the lower 48 states and not Hawaii or Alaska. I understand you are a Canadian based manufacturer but your US website boasts “all orders shipped from warehouse in the US”. The items I ordered are very small and could easily fit into a USPS flat rate box or envelope which is pretty cheap anywhere in the US including HI and AK. I ordered to track roller kits and had them ship it to my son on the west coast who the repackaged the items in a flat rate envelope to mail to me. So it cost roughly $10 for SlidUp to ship it to California and $10 for my son to mail it to me. Their customer service representative tried to help me out and checked with their shipper what it would for them to ship the parts directly to me and gave me an estimate of $48. These track rollers are closest thing I could find as a replacement for a condominium that I do maintenance on and has about 300 units that use a hidden track sliding barn door that uses nearly identical rollers .I need about 10 more sets of roller kits and trying to figure out how the best way to get it here.
Response from SLID’UP by Mantion
Thank you for your feedback Mark. As our main products are sliding system, they are quite expensive to ship. That is why we dot not offer deliveries for Hawaii or Alaska, even for smaller products. We cannot make exceptions on the website. Also, our logistic platform in the US only works with FedEx. SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Order received quickly and product in accordance with the announcement, I recommend this very serious site
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