Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 2 and 4 stars

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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/02/2024
Fast delivery via Amazon shop as well as directly! Quality good! Very good and fast service for replacing a faulty component!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2024
nice site, easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2024
very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2024
Easy navigation. Good visuals of the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2024
It's only good: - incomplete plan, does not give the diameter of the holes. - too Anglo-Saxon, for example the spacing of the fixing holes;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2024
Very good, nothing to complain about, fast delivery, courteous delivery person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2024
The order is compliant and very well packaged, but the delivery time was longer than indicated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2024
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2024
Correct
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2024
Difficulty with the delivery service, postponed passages wasting time as a craftsman, blocking the day for the delivery person's passage, false excuse for not making the delivery supposedly unreachable
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Response from SLID’UP by Mantion
Hello, Thank you for taking the time to leave a review. We regret that you are not satisfied with our Delivery Service. We will forward your message to the Commercial Service of the carrier. Best regards, Dominique / SLID'UP Customer Service
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 04/01/2024
Unfortunately, the wrong accessories were delivered, but after an email to 'tuersystem-shop', a refund was received very quickly.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2024
Still haven't received my items
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Response from SLID’UP by Mantion
Hello Sir, Thank you for taking the time to leave a review. We are sorry that the package has not yet reached you. We are contacting the carrier and doing everything possible for a quick delivery. Best regards Dominique / SLID'UP Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2024
I am satisfied with the order as well as the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2024
Good site, satisfied with my delivery, quality products, explanations for some elements not easy to set up. Works very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2023
Good site, fast delivery, very serious packaging, well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2023
excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2023
Fast delivery, correct product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2023
Blocked on the first order attempt due to a payment bug
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2023
Easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2023
Problem with packaging opened during transport re-glued by the carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
Easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
I ordered the wired version, but the open/close switch received is not suitable. Waiting for the appropriate item. Other than that, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2023
Conforms and fast despite the carrier's mistake
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2023
For a first order, everything went well. Service and package tracking impeccable. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2023
Nothing to report, everything went normally. Thank you for the service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2023
Very good except for a shipping error but quickly rectified
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2023
Received quickly. Missing the tracking number so it's a bit unfortunate because with tracking it would be perfect
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/10/2023
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2023
Fast and compliant delivery.
Product well protected.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/10/2023
Overall, it meets the expectations of a reliable online shop. Correct delivery in a reasonable time. Unfortunately, only consultation / answering questions via email is provided. No one was reachable by phone - despite multiple attempts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2023
Nothing to report, the site is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2023
Good, but a slightly narrower time slot for delivery would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2023
The site is quite clear and well designed, you can immediately find what you are looking for
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/10/2023
I did not receive the correct product. They are unreachable by phone and do not respond to emails...
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Response from SLID’UP by Mantion
Hello Sir, We do not understand your comment. We received your complaint for delivery error on 12-10 and informed you on Friday 13-10 that the correct products would be shipped on Monday 16-10. Which was indeed done (tracking number of the package sent by post: 2L01142513502). We remain at your disposal for any further information Dominique / SLID'UP customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
The person on the phone was efficient and gave good advice. I haven't installed the rails I ordered yet because I need to make modifications (I need to slide one over the other). The delivery was fast but the driver called me in front of my home. While it was stated in the company's email that a call would be made 2 hours before delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2023
Overall I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2023
Delivery delayed by one day compared to the scheduled date. Good product, well packaged and set up without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2023
An item was missing from the order. Problem resolved quickly. Product well packaged.
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