Customer reviews of SLID’UP by Mantion

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2023 à 23h09 following a purchase from 09/01/2023

I came to know about the product through a youtube video published from UK. I was happy to see the product availability in US. Recommend more marketing and advertising as many people may not be aware of these products.
Website is responsive.
Even though the item I ordered was showing in stock, it was not in stock and had to be dispatched from Canada, which caused some delay to get the item. Called the customer care twice regarding the delay. Representative was helpful but the experience would have been nicer if the item was shipped on time.
Some items have installation video but will be good if all of them have the video instructions.

Response from SLID’UP by Mantion Published on 10/04/2023

Thank you for your feedback Madhu! SLID'UP Team

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/03/2023 à 20h47 following a purchase from 25/02/2023

I order track this track is not long I went to ups for back to person but ups charge same price to track cost me

Response from SLID’UP by Mantion Published on 10/04/2023

We are sorry about that Mahendra. SLID'UP Team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2023 à 00h00 following a purchase from 27/02/2023

fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/03/2023 à 00h00 following a purchase from 21/02/2023

Nothing to say perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/03/2023 à 00h00 following a purchase from 18/02/2023

Good.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/03/2023 à 00h00 following a purchase from 17/02/2023

good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2023 à 00h00 following a purchase from 27/02/2023

For now, the device is not installed. However, the size meets my expectations and I have no doubt about the quality of the product.
I will get back to you later.
Pierre

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 00h00 following a purchase from 26/01/2023

Compliant with my expectations

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/02/2023 à 00h00 following a purchase from 13/02/2023

ordering on the site very easy, technical notice and installation advice facilitate the choice of product, fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 00h00 following a purchase from 11/02/2023

ok thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/02/2023 à 00h00 following a purchase from 23/01/2023

Efficient

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 00h00 following a purchase from 22/01/2023

xxxx

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Verifizierter Käufer

Rating: 4 out of 5

Published on 15/02/2023 à 23h00 following a purchase from 28/01/2023

Everything went great. Packaging was a bit quirky, with cut-up pieces, but simply tied together with packing tape. But it held up.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 14/02/2023 à 00h00 following a purchase from 03/02/2023

Nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 00h00 following a purchase from 19/01/2023

-

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Verifizierter Käufer

Rating: 4 out of 5

Published on 06/02/2023 à 17h00 following a purchase from 14/01/2023

Smooth process

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/02/2023 à 00h00 following a purchase from 06/01/2023

The product meets my request. However, the delivery time is too long

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Verifizierter Käufer

Rating: 4 out of 5

Published on 01/02/2023 à 22h30 following a purchase from 16/01/2023

Very nice and competent people!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/01/2023 à 00h00 following a purchase from 22/01/2023

Good.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 00h00 following a purchase from 14/01/2023

GOOD THE RAILS ARE WELL PROTECTED DURING SHIPMENTS

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/01/2023 à 00h00 following a purchase from 28/12/2022

All good except for the high shipping costs for an ultra-light order.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/01/2023 à 00h00 following a purchase from 28/12/2022

Very bad experience, 3 weeks for an order to travel 15km, due to a relay point temporarily closed. Poor communication as there was no order tracking: no response to emails, difficulties in reaching customer service by phone, unfulfilled promises of callbacks. This is quite hypocritical for a customer service that emphasizes listening on the website. A commercial gesture would be the least they could do.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/01/2023 à 00h00 following a purchase from 09/01/2023

The item seems reliable and the sliding elements are very quiet
The delivery was very fast.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2023 à 00h00 following a purchase from 04/01/2023

Very good packaging of the rails.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 13/01/2023 à 08h24 following a purchase from 02/12/2022

Could not be forwarded by the shipping company on the first attempt as something went wrong. The friendly and accommodating staff at the door system shop solved the problem immediately. Prompt delivery on the 2nd shipment.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/01/2023 à 00h00 following a purchase from 30/12/2022

Delivery delay: Informed the day before by the delivery company for the next day. Nothing, I called the delivery person that same day not seeing anything coming in the evening. The material was delivered the next day. The material is suitable for my order, serious company received in good condition. Assembly done, works perfectly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/01/2023 à 03h31 following a purchase from 16/12/2022

Speedy delivery, secure packaging, and product as described. Only complaint is I did not receive any correspondence after my order other than the typical “your order has been received.” I was surprised when is arrived because I did not receive an order confirmation or shipping email.

Response from SLID’UP by Mantion Published on 11/01/2023

Thank you for your feedback Max! I am very sorry you did not receive our automatic email about the shipping information. Did you check your spam box? SLID'UP Team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/01/2023 à 17h40 following a purchase from 22/11/2022

Delivery as promised. Product is excellent, but instructions no so great.

Response from SLID’UP by Mantion Published on 11/01/2023

Thank you for your feedback George! SLID'UP Team

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Acheteur Vérifié

Rating: 1 out of 5

Published on 05/01/2023 à 20h24 following a purchase from 20/12/2022

We never received the order!

Response from SLID’UP by Mantion Published on 05/01/2023

David, regarding your exchange with our customer service, you will receive an email from Verified Review to update your review.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/12/2022 à 21h14 following a purchase from 05/12/2022

Website is good.

Response from SLID’UP by Mantion Published on 05/01/2023

Thank you for your feedback Andre! SLID'UP Team

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Verifizierter Käufer

Rating: 4 out of 5

Published on 10/12/2022 à 16h49 following a purchase from 23/11/2022

everything is great, always again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/12/2022 à 00h00 following a purchase from 25/11/2022

satisfied

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Verifizierter Käufer

Rating: 4 out of 5

Published on 05/12/2022 à 11h48 following a purchase from 14/11/2022

Fast delivery, good quality, everything fit

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/12/2022 à 00h00 following a purchase from 07/11/2022

-

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/12/2022 à 02h28 following a purchase from 10/11/2022

This is a good product and easy to put order online. Delivery is fast too. Sometimes it is difficukt to get the customer service by phone, but online service is quick.

Response from SLID’UP by Mantion Published on 07/12/2022

Thank you very much for your feedback Xiaoying! We are very sorry that you had trouble contacting us. SLID'UP Team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/11/2022 à 00h00 following a purchase from 18/11/2022

Good. Corresponds to my request. Deadline respected.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/11/2022 à 23h33 following a purchase from 09/11/2022

Vert good Easy to install

Response from SLID’UP by Mantion Published on 07/12/2022

Thank you for your feedback Jean-Louis! SLID'UP Team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/11/2022 à 03h47 following a purchase from 10/11/2022

Site navigation and searching could be improved. Online availability of WRITTEN directions amplifying those enclosed would be helpful.

Response from SLID’UP by Mantion Published on 07/12/2022

Thank you for your feedback Paul! SLID'UP Team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/11/2022 à 00h00 following a purchase from 14/11/2022

Easy to order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/11/2022 à 00h00 following a purchase from 23/10/2022

Conforms to the order

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