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A
Rating: 1 out of 5
Run away!!! Order never received, no one responds, and no professionalism on their part.
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 1, 2 and 4 stars
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Rating: 1 out of 5
Run away!!! Order never received, no one responds, and no professionalism on their part.
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A
Rating: 4 out of 5
Serious site, delivery times respected.
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A
Rating: 1 out of 5
Complaint made by email because the order was delivered incomplete with no response after a week. I do not recommend this site
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A
Rating: 4 out of 5
Serious site. Fast delivery. Responds quickly to your questions.
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
Very good, nothing to report except the package was damaged upon arrival but nothing was missing
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A
Rating: 4 out of 5
Perfect deliveries.
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A
Rating: 4 out of 5
everything goes smoothly
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A
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
It's okay.
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A
Rating: 4 out of 5
Good products.
The team answers technical questions and requests by phone.
Unfortunately, I was informed too late about the shipment at 6:30 PM by the carrier via SMS for a delivery received the next day at 8:30 AM. Impossible to contact the services at these hours. The carrier had already left... Received an email the next day at 10:30 AM from volet-habitat.fr with tracking information while I had received the delivery 2 hours earlier...
So the tracking and communication for deliveries need to be greatly improved!
Translated reviews
The team answers technical questions and requests by phone.
Unfortunately, I was informed too late about the shipment at 6:30 PM by the carrier via SMS for a delivery received the next day at 8:30 AM. Impossible to contact the services at these hours. The carrier had already left... Received an email the next day at 10:30 AM from volet-habitat.fr with tracking information while I had received the delivery 2 hours earlier...
So the tracking and communication for deliveries need to be greatly improved!
V
Rating: 2 out of 5
Despite ceiling mounting in the order... wall mounting was delivered, prompt follow-up delivery!
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A
Rating: 4 out of 5
Order arrived with 1 day delay planned
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A
Rating: 4 out of 5
Order compliant but no tracking of the order once it is handed over to the carrier. Very good site on which I would recommend without hesitation.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
You could have received 5 stars if I hadn't had to modify the apron attachments you sent me that were not identical to the ones they were supposed to replace. There is nothing to say about the rest: packaging, shipping time, it was very good.
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A
Rating: 2 out of 5
Product compliant but very poorly packaged! So some dents on the aluminum... I was able to fix it with pliers but there is still a mark. Too bad.
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A
Rating: 1 out of 5
Customer service follow-up non-existent, they leave you to deal with DPD who is equally incompetent. Customer service does not respond to refund requests because the delivery forced me to take 2 days off without being delivered despite the confirmed appointment! it's unacceptable!!!! I will not buy from Volet Habitat again.
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A
Rating: 1 out of 5
I have often ordered from you but now I am really starting to get fed up because lately the ordered material is really poorly packaged and always has scratches. I found another site with the same products that arrive intact.
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A
Rating: 1 out of 5
Customer service follow-up non-existent, they leave you to deal with DPD who is equally incompetent. Customer service does not respond to refund requests because the delivery forced me to take 2 days off without being delivered despite the confirmed appointment! it's unacceptable!!!! I will not buy from Volet Habitat again.
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Rating: 4 out of 5
Practical site
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
good
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Rating: 4 out of 5
Recommended.
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A
Rating: 4 out of 5
fast and without problems. satisfied
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A
Rating: 4 out of 5
The sought product is easy to find, ordering process nothing to say.
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A
Rating: 4 out of 5
Order received quickly and very well packaged
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A
Rating: 4 out of 5
I give a good rating because after reading all the conditions for receiving the product and the verification etc.. They simply put it in the mailbox without a signature etc.. Otherwise, the product seems impeccable, I hope I am not mistaken, we will see during assembly and also for order management, deadlines etc.. Thank you
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A
Rating: 4 out of 5
a bit complicated for a novice
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A
Rating: 4 out of 5
Order and delivery fast and without problems.
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A
Rating: 4 out of 5
The parts are not very well secured in the package.
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Rating: 4 out of 5
Well-handled order, lack of information on delivery time slots, no pickup point, otherwise recommendable site
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Rating: 1 out of 5
First order, package arrived open so parts lost. Very disappointing, change of carrier
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Rating: 4 out of 5
A lot of choices.
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Rating: 4 out of 5
not bad
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Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very good responsiveness and delivery faster than expected
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V
Rating: 4 out of 5
Delivery surprisingly fast and complete
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Rating: 4 out of 5
good phone contact, fast delivery, product corresponds well to my order.
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