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A
Rating: 4 out of 5
Good
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
User-friendly site and timely delivery
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A
Rating: 4 out of 5
good site
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A
Rating: 4 out of 5
Access without issues
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V
Rating: 4 out of 5
What bothered me a bit was that I placed an order on Easter Sunday 04.04 and then ordered something again on Easter Monday, so the first order was not yet shipped, the second order could have been packed together with the first as there were only 5 small brackets, so I paid for shipping twice.
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A
Rating: 2 out of 5
I provided the phone number of the delivery address (different from the billing address), the delivery person did not have it on the documents and lost a lot of time. It is important to think of those who deliver your products.
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A
Rating: 2 out of 5
Hello, I bought from you but the lock for the sliding door with key, the key does not fit in the lock, the key has nothing to do with the lock, so it is impossible to use the lock
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A
Rating: 4 out of 5
Meets my expectations. Impeccable packaging. Correct price. I recommend.
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A
Rating: 4 out of 5
Good but the drilling leaves something to be desired
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A
Rating: 4 out of 5
Practical site, but the availability of items is not necessarily well indicated
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A
Rating: 4 out of 5
Well done, and responsive
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A
Rating: 4 out of 5
Good. Easy choice.
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A
Rating: 4 out of 5
Delivery time respected and a contact person in case of need. Very good
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A
Rating: 4 out of 5
Okay, even though the delivery was delayed due to covid 19
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A
Rating: 2 out of 5
Following previous order of incompatible items... series 160-170-1000, need to follow up to get a response to the email, no warning of incompatibility during the order ...
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
The photos are not up to date on your site, presented in white received in raw, it's not very correct, you have to read the description to the end to know it
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
simple and easy to understand
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A
Rating: 4 out of 5
easy to install, discreet
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V
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 4 out of 5
Ok, good, no problems to report.
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A
Rating: 4 out of 5
Perfect visit, no issues finding what you are looking for
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A
Rating: 4 out of 5
order fulfillment respected
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V
Rating: 4 out of 5
Product is good, service is good, the contracted freight forwarder is a disaster: first delivery packaging and rails damaged, 2nd delivery lost, 3rd delivery packaging again damaged but product fortunately okay.
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A
Rating: 4 out of 5
Clear and easy to use site
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A
Rating: 4 out of 5
Easy to install.
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A
Rating: 4 out of 5
The delivery time was a bit long due to a missing product but it remains reasonable
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A
Rating: 4 out of 5
Fast delivery. It would have been helpful to have received some tracking information so that we could have been home when the items were delivered.
Response from SLID’UP by Mantion
Thank you for your feedback Christopher! I am sorry that you did not receive our email with your tracking link. Next time, do not hesitate to contact us to ask for you tracking number. SLID'UP Team
A
Rating: 4 out of 5
Delivery was good, but instructions were a mix. I purchased one unit to try it out and made all my mistakes on it, spoke with the company about my problem, it would be a good idea to include the purpose of some of the screws and bolts, for example on the tracking wheels, it would have made my install easier it I had know the purpose of the screw and bolt, once it was explained to me, I had no problems completing the installation and then ordering the other three units, The finished look is a clean modern line, without the feeling of being heavy that I found with other barn door hardware.
Response from SLID’UP by Mantion
Thank you for your feedback Donna! I will forward your comment to the concerned department. SLID'UP Team
V
Rating: 4 out of 5
One point deduction for wrong first delivery, which was quickly and without problems corrected. Friendly customer contact. I will recommend the company further.
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A
Rating: 4 out of 5
reactive
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A
Rating: 4 out of 5
Problem retrieving the order at the pickup point
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V
Rating: 4 out of 5
Everything in order
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V
Rating: 2 out of 5
Double shipping costs despite email, unfortunate
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A
Rating: 1 out of 5
no package and impossible to contact the seller
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A
Rating: 4 out of 5
Fast delivery. Item conforms to the description
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A
Rating: 4 out of 5
good product lacks a bit of power for the shutters in case of wind delay respected correct price
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Professional
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