Customer reviews of SLID’UP by Mantion

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Super fast transaction of the delivery.

I AM SATISFIED WITH THE ORDER AND DELIVERY

Efficient company and attentive to its customers. Material sent on time and delivered as expected

Deadline respected. good description of the ordered item
Thank you

Very good.

very good service excellent

Relevant advice, preparation and express delivery, I received my order in 3 days. I am delighted to have called on this company.

speed of delivery

I really like the site's specialization in openings. This is my first purchase to follow.

The bifold door hardware was perfect.

Clear navigation, fast shipping and well packaged

I had an awful experience. The customer service manager should be replaced. He is rude and mean. This is no behavior to have in any position. A piece broke up assembly and he denied replacing it and I had to fight with him to have it done. This is ridiculous behavior. His attitude towards others is really bad and your company should really really ashamed of his interactions with costumers. He made me hate ever giving your company my business. At one point I wished I had never bought the sliding door hardware at all. That’s not what customer service managers are for usually. Usually they are able to keep the situation calm instead of saying ignorant things to upset the customer. He really needs to grow up and not act like a child when responding to customer emails. My first email response to him told Him he should have had a coffee before he responded to emails in the morning because it was so poorly done. It attacked me for a late purgatory delivery. This whole experience has lost any future business I may have ever given you. Not that the piece is replaced my dole works amazingly and I love the hardware. To bad I have nothing but negativity left for your company. Good product. Really shitty staff that needs to obviously be retrained and taught how to appropriately handle their workload. You would think at such a high price point your employees would have to knowledge on have to deal with defects appropriately. You guys are by far the cheapest out there. I really did honestly expect more from your company.

Order processed very quickly. I even discovered that it is possible to request the exchange of W1 arms for W2 or W3 models by specifying it during the order.

Perfect and detailed site and precise
Excellent quality of the parts, although the sliding doors are not yet mounted. Package of very good quality and protection of the material..
Before ordering, quick technical response for the best choice of solution!
I will take photos of the site
Best regards. Thank you

The roller shutter motors were at a good price.

Products perfectly matching my expectations, fast delivery and well packaged.

Second order placed with Slide'Up. Fast, easy navigation and delivery time respected.

fast clean delivery without issues

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Quality product, very responsive customer service.

Fast order fulfillment. Fast delivery. Everything is in the best order.

carefully packaged

the product is not yet installed, but the quality of manufacturing is obvious!

perfect fast delivery too bad not to find the spare parts for the angle drive because following water infiltration at the foot of the bearing broke a motor and two angle drives on 11 units I fear for the future regards

perfect

Super customer service, leaves no wishes unfulfilled.

Good, clear layout, easy to find.

Everything is perfect in the webshop!

I recommend this site SLID'UP. Very well advised by Mr. VERMOT who immediately found the problem and advised me very well for the spare part, moreover the shipment of the part and the reception were very fast. I am completely satisfied

Very good

Efficient and reactive

Very nice phone contact

Easy navigation, transparent

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Very good and fast.

Simple and fast
Easy to use without apprehension.

No problems encountered with this order, processed very quickly!

Very satisfied, product conforms to the description delivered on time.

Everything is top-notch, and also unsolicited an invoice was sent. That's not self-evident anymore.