Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
5 7 909 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 2 and 5 stars

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M
Matthias H.
Rating: 5 out of 5
following a purchase from 30/07/2026
Everything is fine.
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Olaf J.
Rating: 5 out of 5
following a purchase from 02/08/2026
That went very quickly again and I am very satisfied.
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Jean-Luc C.
Rating: 5 out of 5
following a purchase from 04/08/2026
Speed and well packaged. Too bad you don't have installers.
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M
Maurice R.
Rating: 1 out of 5
following a purchase from 01/08/2026
Still no refund following order cancellation (11 days). Not very professional.
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Response from SLID’UP by Mantion
Hello Sir,
We apologize for this delay in refund and understand your dissatisfaction. During this summer period, our team is operating with a reduced staff, which has exceptionally extended some processing times.
However, we confirm that your refund has been validated today via PayPal. It will soon be visible on your account.
Thank you for your understanding.
Sincerely,
Dominique / The SLID'UP Customer Service
D
Danilo M.
Rating: 5 out of 5
following a purchase from 04/08/2026
Very satisfied, very nice and good and helpful employee. Big praise at this point.
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Michel L.
Rating: 5 out of 5
following a purchase from 04/08/2026
I ordered them for the discount. Mine are starting to wear out, so I anticipated.
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Sarath H.
Rating: 5 out of 5
following a purchase from 01/08/2026
Excellent service Product not installed yet
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Andreas H.
Rating: 5 out of 5
following a purchase from 01/08/2026
Super friendly employee took a change to my order. Very good customer service. The material is very good, as described, works perfectly. Anytime gladly again.
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Jean-David P.
Rating: 5 out of 5
following a purchase from 01/08/2026
Very well cordially
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Franck C.
Rating: 5 out of 5
following a purchase from 31/07/2026
Good quality of the products corresponding to the order. Installation not completed
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Daniel A.
Rating: 5 out of 5
following a purchase from 02/08/2026
Material meets my expectations. Too bad some parts are optional. Example: the w3 arms. Otherwise, everything is fine. Regards.
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Gisela B.
Rating: 5 out of 5
following a purchase from 29/07/2026
Very good quality!
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Stephane P.
Rating: 5 out of 5
following a purchase from 02/08/2026
Easy to install product of good quality
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Dominique P.
Rating: 5 out of 5
following a purchase from 01/08/2026
Good product Very fast delivery
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Franck K.
Rating: 5 out of 5
following a purchase from 01/08/2026
Quality product, meets expectations, fast delivery, I recommend!
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Thierry R.
Rating: 5 out of 5
following a purchase from 02/08/2026
Very satisfied with quality and delivery
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Philippe D.
Rating: 5 out of 5
following a purchase from 02/08/2026
Hello, Following a defect in the received product, I made an online exchange request. Good responsiveness and consideration for a quick return of a new product despite the holiday period. Best regards following a defect.
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Thomas S.
Rating: 5 out of 5
following a purchase from 30/07/2026
Fast delivery, good quality, all thumbs up! Thank you very much
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Bruno T.
Rating: 5 out of 5
following a purchase from 22/07/2026
Product meets expectations. Customer service provided me with very good information by email and phone.
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Alain T.
Rating: 5 out of 5
following a purchase from 30/07/2026
Received quickly, installed quickly. The Slid'Up 1300 kit ordered corresponds exactly to what I expected to install a sliding door in my garage. Sturdy material that should serve me for many years.
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G
Gernot S.
Rating: 5 out of 5
following a purchase from 28/07/2026
Perfect sliding door system. Well processed and easy to install.
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Michael S.
Rating: 5 out of 5
following a purchase from 27/07/2026
Thank you very much for the great service and compliments to the hotline with real product knowledge! Top!!
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Pierre F.
Rating: 5 out of 5
following a purchase from 22/07/2026
Material appearing to be of good quality, I have only had it for 1 week, I am putting it into service gradually, I will be able to judge its effectiveness only after some time.
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B
Bernard F.
Rating: 2 out of 5
following a purchase from 30/07/2026
The additional door kit is not the same as the door kit provided with the rail.
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Response from SLID’UP by Mantion
Hello Sir,
We are sorry to learn that the kit for the additional door does not match the door kits ordered at the same time.
We are doing everything we can to analyze the situation and provide you with a response as soon as possible.
Best regards
Dominique / SLID'UP Customer Service
B
Béatrice M.
Rating: 5 out of 5
following a purchase from 29/07/2026
I hope it will be fine! Thank you
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Sébastien D.
Rating: 5 out of 5
following a purchase from 28/07/2026
Product in accordance with my request Fast delivery Availability of customer service that listens to the customer
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Alain G.
Rating: 5 out of 5
following a purchase from 28/07/2026
Great!
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Dieter W.
Rating: 5 out of 5
following a purchase from 25/07/2026
Fast delivery. Everything as described and ordered.
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Eric M.
Rating: 5 out of 5
following a purchase from 27/07/2026
perfect, quality, advice and speed
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Frederic T.
Rating: 5 out of 5
following a purchase from 25/07/2026
Very fast delivery, well packaged, product conforms to the description which seems to be of good quality, we'll see with time... but I think it's qualitative. Thanks to slid'up by mantion
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Jean-Francois L.
Rating: 5 out of 5
following a purchase from 27/07/2026
Very good
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Daniel G.
Rating: 5 out of 5
following a purchase from 26/07/2026
Compliant product
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Igor S.
Rating: 5 out of 5
following a purchase from 19/07/2026
Everything is great, thank you!
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D
Dirk P.
Rating: 5 out of 5
following a purchase from 23/07/2026
Good telephone consultation; system easy to install. Only the kindly provided tool is not really usable.
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Thomas L.
Rating: 5 out of 5
following a purchase from 23/07/2026
Top
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N D.
Rating: 5 out of 5
following a purchase from 23/07/2026
perfect
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Isabelle C.
Rating: 5 out of 5
following a purchase from 23/07/2026
Very satisfied, fast shipping and quality product.
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Thomas V.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very good product
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Bernard P.
Rating: 5 out of 5
following a purchase from 22/07/2026
very well shaved
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Jean Claude H.
Rating: 5 out of 5
following a purchase from 22/07/2026
Quality material
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