The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Shipment was calculated and announced. However, I never received a shipment. For that, the refund of the purchase price - however with a deduction of 5€ for the shipment. For me, not a good style......
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Response from SLID’UP by Mantion
Please excuse the problems with the shipping: Unfortunately, your announced shipment could not be delivered, the deliverer did not find you. The shipment then waited in the parcel shop in vain for pickup and was subsequently returned to us. That the customer then at least pays the shipping costs is not unusual, although the return even incurred further costs. Unfortunately, our inquiry for another delivery went unanswered - we have now also refunded you the 4.95€ as a goodwill gesture. Best regards from your team at slidup.de
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Udo G.
Rating: 5 out of 5
following a purchase from 05/01/2025
I found what I needed
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Hugo R.
Rating: 5 out of 5
following a purchase from 07/01/2025
perfect!
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Sascha Norbert K.
Rating: 5 out of 5
following a purchase from 12/12/2024
Clear, everything is easy to find and well explained
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Daniel B.
Rating: 1 out of 5
following a purchase from 26/12/2024
Unfortunately, I did not receive the order
I also did not receive a notification card
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Response from SLID’UP by Mantion
Hello, it's a pity that you could not accept the announced shipment - unfortunately, the delivery person did not find you. The package has returned to us this week, you should have already received the refund. Please excuse the circumstances. Best regards, your team from slidup.de
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Daniela M.
Rating: 5 out of 5
following a purchase from 06/01/2025
The shop is very well set up. I particularly liked the video for assembly - when the goods arrived: unpack and get started!
I would buy here again
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Alban D.
Rating: 1 out of 5
following a purchase from 09/01/2025
Order that does not match what I wanted to order I contacted for a return but no news I then have another order that is supposed to arrive but no news so I think it will be the last orders I place.....
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Response from SLID’UP by Mantion
Hello, We sent you the instructions for returning your order on January 16. The package has not yet reached us. Regarding the next order, unless we are mistaken, it was placed on our site on January 13, it was handed over to the carrier on January 14 and it is noted delivered on January 16. These delays correspond well to the delays announced on our site. We hope that despite your dissatisfaction regarding the delivery, the item suits your project. Best regards Dominique / Customer Service SLID'UP
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Philipp N.
Rating: 5 out of 5
following a purchase from 06/01/2025
fast delivery
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Ludgerus N.
Rating: 5 out of 5
following a purchase from 29/12/2024
Everything is OK
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Simon B.
Rating: 5 out of 5
following a purchase from 05/01/2025
order has arrived - so everything was good
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Frederic M.
Rating: 5 out of 5
following a purchase from 08/01/2025
Fast and careful shipping
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Alexander K.
Rating: 5 out of 5
following a purchase from 28/12/2024
tiptop
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Ralf S.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very satisfied, would gladly do it again.
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Ines R.
Rating: 1 out of 5
following a purchase from 24/12/2024
I cannot recommend this company.
The order never arrived.
Not even an email was received with the tracking number. Allegedly, we never picked up the package at the package shop. How are we supposed to know that it is in the package shop when we did not receive any email or note in the mailbox? We find that strange.
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Response from SLID’UP by Mantion
Thank you very much for the feedback! In fact, the shipment was delivered two days later - but that was of course much too late. Unfortunately, not only the Christmas holidays caused delays for us and the shipping service provider. Meanwhile, shipping is working quickly again as usual. Feel free to try it out! Best regards, your team from slidup.de One last note: Please also check the emails in your junk or spam folder, as we ALWAYS send both order confirmations and information about the shipping status.
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Giovanni D.
Rating: 5 out of 5
following a purchase from 07/01/2025
product conforms and of quality. Fast and efficient delivery
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Dominique G.
Rating: 5 out of 5
following a purchase from 06/01/2025
Product of very good quality. Delivery faster than expected and perfect packaging.
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Jean-Marie D.
Rating: 5 out of 5
following a purchase from 06/01/2025
very good but normal given the very little machining; very expensive for the transport of 10 grams at the price of gold
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R�Bert S.
Rating: 5 out of 5
following a purchase from 18/12/2024
Everything went super
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Zweryfikowany Kupujący
Rating: 5 out of 5
-
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Marco E.
Rating: 5 out of 5
following a purchase from 08/01/2025
Fast delivery and good quality. Thank you very much!
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Christian H.
Rating: 5 out of 5
following a purchase from 27/12/2024
Everything is fine-
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Carola K.
Rating: 5 out of 5
following a purchase from 23/12/2024
Good contact options.
Fast and problem-free delivery.
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René T.
Rating: 5 out of 5
following a purchase from 06/01/2025
Pleasantly surprised by the efficiency in processing my order for motorization sleeves for hinged shutters.
Motorizations that, by the way, work wonderfully.
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Konrad S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good service and the products do what they are supposed to do.
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Andreas D.
Rating: 5 out of 5
following a purchase from 21/12/2024
Shipping from Slid'Up was very fast, however, it took relatively long (about 10 days) for GLS to deliver the package. It may have been due to the holidays.
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Daniel M.
Rating: 5 out of 5
following a purchase from 21/12/2024
Fast delivery even over New Year and suitable material, I installed a double rail system on the ceiling and the floor. Fits perfectly, is well adjustable and optimal hold.
Width 80 cm Height 200 cm door system
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Alexandre S.
Rating: 5 out of 5
following a purchase from 04/01/2025
FAST DELIVERY, apparently good quality, to see over time
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Andreas P.
Rating: 5 out of 5
following a purchase from 05/01/2025
Price is incredibly good. Quality is very, very good. Function is great!
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Klaus P.
Rating: 5 out of 5
following a purchase from 06/01/2025
Very good
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Geoff E.
Rating: 5 out of 5
following a purchase from 22/12/2024
Great product and excellent service!
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
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Alexander A.
Rating: 5 out of 5
following a purchase from 29/12/2024
Easy assembly - top quality!
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Kim L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Super, as described! Runs silky smooth
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Didier H.
Rating: 5 out of 5
following a purchase from 03/01/2025
Compliant with the description, received in perfect condition and very quickly.
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Svetislav K.
Rating: 5 out of 5
following a purchase from 05/01/2025
Product conforms to the photo.
Fast and careful shipping
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Emmanuel P.
Rating: 5 out of 5
following a purchase from 02/01/2025
Ultra-fast delivery, perfect and secure packaging for transport, material seems to be of good quality but not yet installed
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Dominique B.
Rating: 5 out of 5
following a purchase from 02/01/2025
Completely satisfactory material
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Clément G.
Rating: 5 out of 5
following a purchase from 30/12/2024
Excellent professional! Attentive to the expectations of his clients with a responsive customer service.
A beautiful French brand!
I ordered rail systems for my large sliding shutters.
The quality of the product is there.
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Joel H.
Rating: 5 out of 5
following a purchase from 01/01/2025
Perfect!
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Thomas M.
Rating: 5 out of 5
following a purchase from 02/01/2025
Very good product that I use regularly
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Zweryfikowany Kupujący
Rating: 1 out of 5
Delivery time
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