The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Excellent
Good contact with customer service.
Fast and compliant shipping
Waiting for assembly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Very good. Quality products. Very clear site. Ultra-fast delivery. A content error was corrected very quickly. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Navigation is easy and the products are of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Very good, product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
The site navigation was easy. The ordering process was easy. The product I was looking for was described such that it was easy for me to order the correct kit for the sliding door hardware.n the doors and
Response from SLID’UP by Mantion
Thank you very much for your feedback Richad! SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Very good quality and very solid thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Simple and effective navigation. Very friendly and helpful customer service. Sending the tracking number of the order in the shipping notification would be a plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Easy installation of the motorization of the shutter relying on the very precise manual provided
Perfect operation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Site and checkout process is simple and easy to navigate.
order was received in short time, well packaged.
I did have an issue with soft-closer, the support team was quick to respond and rectify the situation asap.
Response from SLID’UP by Mantion
Thank you for your feedback Remik! SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Very good navigation on your website.
Fast delivery and beautiful quality roller shutter cranks at low prices. Quick and simple installation - identical configuration to the original model which was already 50 years old. Very happy with the ordered items.
I will call on you for the next ones...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Respect for the order and the deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Awesome website, easy to order, complete description information such as measurements are all online.
Response from SLID’UP by Mantion
Thank you very much for your feedback Tanya! SLID'UP Team
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/07/2022
Website is very clear, everything is great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Product received on time. Good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
Item works perfect, price is fair very high quality!
Response from SLID’UP by Mantion
Thank you very much for your feedback Ahmed! SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Everything went very well: From searching for the right reference to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Super easy assembly and top quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Amazing projects.
Response from SLID’UP by Mantion
Thank you for your feedback Tj! SLID'UP Team
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/06/2022
Clear, informative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Fast delivery, packaging adapted to the product (no superfluous), too bad you don't offer aerial handling products as well, I will have to buy them in GB.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
easy and pleasant site. very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
very practical site, easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
I was able to easily find the rail that corresponds to old closet doors and fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
No delivery, I went directly on site, staff attentive and informative without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
The product is great. Shipped fast. Somehow the order got separated so took a few days to get the missing shipment from the courier.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/06/2022
Very fast delivery, great goods.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/06/2022
Very nice service, even on the phone.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/06/2022
Was exactly as wished.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/06/2022
Super
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/06/2022
very good service and advice, I would recommend this shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2022
No remarks, satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Well packaged product and responsive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Perfect, well received, properly packaged, system installed at my client's, the client is delighted, nothing to add.
You saved me ;)
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/06/2022
Delivery was fast and problem-free
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Excellent packaging, well-conditioned product, fast shipping. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Very good material, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
I was looking for a specific product (small size, for a closet door) that I found on the site.
Sufficient description, very short delay, it's very good!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2022
I placed my order on June 22, 2020 and iit is now July 10 and I still have no idea when I will receive my complete order. I ordered the SLID'UP 110 - Sliding closet door hardware kit - 106" - for 3 doors. On June 30, I received two tracks with no hardware. I called the customer service line on different occasions to let them know about my order, and never received a call back. I also emailed them and it took four days for someone to respond. I was told the order would be filled but I was not given a date as to when to expect the hardware. I buil some custom closet doors that this product seemed like the perfect solution for. However, I have now begun looking for alternatives since I have no idea when or if I will receive the hardware. I have no idea what the problem is but choosing their product has made things really difficult for completing this job. Fortunately my client is someone familiar with my work otherwise this could have been a disastrous experience.
Response from SLID’UP by Mantion
Hello Allen, I am very sorry about your bad experience. We work to provide the best customer experience possible. I am sorry that you had some troubles to contact our customer service and that we did not provide the tracking information for the second shipment. This is not in our habits. I can see that you received the second shipment on July 11th. I hope you are now able to finish your project. Please accept our sincere apologies. SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
The delivery was fast and well packaged. The products are of quality.
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