Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2023
Fast delivery, simple and efficient website but the order arrived incomplete ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
Quick order preparation and shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2023
Very good product and easy to install.
A small issue during delivery with the carrier's communication but this was well followed up and resolved by slid’up. I am very satisfied and highly recommend this company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2023
compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2023
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2023
It would be good to indicate the number of brackets needed to fix the rail. Otherwise, very good site!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/07/2023
It’s the 27th and I still haven’t received my order placed on July 4th???
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Response from SLID’UP by Mantion
Hello Sir, We apologize for this delivery delay. We regret this situation which is due to a problem with the carrier. As of today, the package is in transit. We are inquiring with the carrier to specify the expected delivery date. We will keep you informed by email as soon as we have a response from them. Best regards, Dominique / SLID'UP customer service
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/07/2023
Everything okay, happy to do it again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2023
Carrier chosen by Mantion DPD expensive and ineffective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2023
Good except that I didn't wait for the sales three days later, which made me miss the opportunity to have 25% off the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2023
Site a bit complicated with the multitude of sliding ranges. Slid up 160,170,180,1000,1100 and the accessories specific to each range.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2023
A bit expensive but suitable
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/05/2023
Thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2023
Could not verify the package upon delivery as the delivery person did not wait long enough after ringing the gate, the package was well closed and well packaged when it came to installing the motor, the installer has not come yet but I think it will be fine, I have already had this mechanism installed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2023
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2023
Very good product, solid and easy to install. Many adjustment possibilities.
Only downside, I find that the wheels have too much play in the rail.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2023
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2023
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2023
Many references but advice given if you call them
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2023
They made a mistake in my order but have a very good after-sales service and I received the correct product very quickly afterwards and I am therefore very satisfied
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Zweryfikowany Kupujący
Rating: 3 out of 5
FedEx courier is not only one of the most expensive on the market, but also does not select the option (paid!) to call the recipient upon delivery. This means that someone has to be at home and wait from 8 to 18.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2023
Matches the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2023
Good
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/04/2023
A bit confusing at first, but you find everything.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2023
Many references. Not always very easy to find what you need when you are not handy; however, if you know exactly what you are looking for, it must be paradise.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2023
There is no system to adjust the horizontal or vertical alignment of the door once the hangers are fixed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2023
received quickly good lock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2023
Satisfactory purchase...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/03/2023
The hardware is great but the instructions are about the worst that I have ever seen. Maybe if you are an engineer or are familiar with equations and design formulas it may be easy but for the common person it is not. I am quite mechanically inclined and have remodeled and rebuilt all types of machines and furniture and found the instructions very frustrating.
Response from SLID’UP by Mantion
Thank you for your feedback! I am sorry about the installation guides. I will share your feedback with the concerned department. SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2023
Fast delivery, correct price
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/03/2023
Good service and fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2023
Easy to order
Response from SLID’UP by Mantion
Thank you for your feedback Robert! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
I think it’s a good product at a very good price
Response from SLID’UP by Mantion
Thank you for your feedback Dave! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2023
An option on the website, unless I missed it, should be ordering for double doors.
Response from SLID’UP by Mantion
Thank you for your feedback Joseph! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2023
I came to know about the product through a youtube video published from UK. I was happy to see the product availability in US. Recommend more marketing and advertising as many people may not be aware of these products.
Website is responsive.
Even though the item I ordered was showing in stock, it was not in stock and had to be dispatched from Canada, which caused some delay to get the item. Called the customer care twice regarding the delay. Representative was helpful but the experience would have been nicer if the item was shipped on time.
Some items have installation video but will be good if all of them have the video instructions.
Response from SLID’UP by Mantion
Thank you for your feedback Madhu! SLID'UP Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2023
I order track this track is not long I went to ups for back to person but ups charge same price to track cost me
Response from SLID’UP by Mantion
We are sorry about that Mahendra. SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2023
Nothing to say perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2023
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
good
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