Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Super corresponds well to what I thought
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
In the end, we were able to adapt the base to the product winding system which seemed fragile in plastic but it works...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2020
I specified during my order to deliver the order directly to the customer, you left it at a relay point.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
I was able to quickly find the product I was looking for, the delivery times were respected, no complaints to make to you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Clear site, fast and tracked delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Package arrived well, 4* instead of 5 because of large packaging for a small part. Efficient service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Navigation on the site is easy, delivery was made 2 and a half days after my order which was scheduled for 6 days. Super!
Thank you for your speed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Good but a bit too expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
No issues with the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Well-organized site, clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2021
Fulfilled as expected
Response from SLID’UP by Mantion
Thank you very much for your feedback Tim! SLID'UP Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/08/2021
Fits! Happy to do it again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
Good merchant site, package received quickly.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/11/2021
The site is a bit unclear, you can't find everything right away. Finding individual parts is made more difficult because of this. The drawings with dimensions are very good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
Very light, insufficient fixings, right motor blocks...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2021
Everything is almost perfect, I think the shipping costs are a bit high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
the product matches its description I would have just appreciated screws so I wouldn't have to struggle
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2021
the disaster in terms of delivery
incompetent delivery person who does not come so does not leave a delivery notice
a day wasted waiting
delivered after 8 days after several calls
DPD to be banned
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Good inaf stuff, as expected. Except smoll problem with delivery, but quick response and resend. Thets why four stars
Response from SLID’UP by Mantion
Thank you for your feedback Vitaliy! SLID'UP Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
product conforms to the order
Only downside delivery problem by the DPD company dishonest and incompetent package received 15 days later after many emails and a single call to their service...
What is unfortunate in the quality of the service provided by the provider...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2021
I was missing one part out of two. After my call to the company, the second one was sent to me quickly. However, the delivery company is not TOP, just a doorbell ring and the part left on the doormat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Fast and simple delivery by GLS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
TOP!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
Good for my order, very competent phone sales, quality rail, packaging, delivery speed. BUT:... rail delivered without dowels and without fixing screws??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
haven't put it up yet
Response from SLID’UP by Mantion
Thank you for your feedback Ray! SLID'UP Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
8 out of 10
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/11/2021
everything is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Compliant from all points of view, first the item then its fast delivery. So very practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
Product conforms to my request, no problem, very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2021
Anchors not at all suitable for a plasterboard wall. Plan to buy some.
Otherwise very good quality of the product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2021
the wheels taped on the outside of the package wrapped with the whole (rails+covers) scratched them through the plastic film. What solutions to hide these scratches? Thank you in advance. (NB: the whole will be assembled within 8 days)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
The order shipped promptly; the shipping company (Fedex) caused a considerable delay.
Response from SLID’UP by Mantion
Thank you very much for your feedback Scott. I am very sorry about the delay from FedEx, we will look into it. SLID'UP Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2021
order not compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
Forgotten during the order (1 item delivered instead of 2) but response from customer service very quick and second package received 1 week later
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2021
no issues on the site packaging and delivery ok
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/11/2021
Great rails, at the end you sometimes have to push them a bit when mounting them edge to edge. But really recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Good material easy to install, only downside is the sliding door brake or retention system, otherwise it slides well
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