The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Good products.
The team answers technical questions and requests by phone.
Unfortunately, I was informed too late about the shipment at 6:30 PM by the carrier via SMS for a delivery received the next day at 8:30 AM. Impossible to contact the services at these hours. The carrier had already left... Received an email the next day at 10:30 AM from volet-habitat.fr with tracking information while I had received the delivery 2 hours earlier...
So the tracking and communication for deliveries need to be greatly improved!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Order arrived with 1 day delay planned
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
Order compliant but no tracking of the order once it is handed over to the carrier. Very good site on which I would recommend without hesitation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2021
Not the right bar
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2021
You could have received 5 stars if I hadn't had to modify the apron attachments you sent me that were not identical to the ones they were supposed to replace. There is nothing to say about the rest: packaging, shipping time, it was very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2020
Nothing to complain about the site, but regarding the carrier, it's not great.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/08/2021
Customer service follow-up non-existent, they leave you to deal with DPD who is equally incompetent. Customer service does not respond to refund requests because the delivery forced me to take 2 days off without being delivered despite the confirmed appointment! it's unacceptable!!!! I will not buy from Volet Habitat again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/08/2021
I have often ordered from you but now I am really starting to get fed up because lately the ordered material is really poorly packaged and always has scratches. I found another site with the same products that arrive intact.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/08/2021
Customer service follow-up non-existent, they leave you to deal with DPD who is equally incompetent. Customer service does not respond to refund requests because the delivery forced me to take 2 days off without being delivered despite the confirmed appointment! it's unacceptable!!!! I will not buy from Volet Habitat again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Practical site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
fast and without problems. satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2021
This system is the perfect solution to add a custom bypass sliding door system to an existing cabinet. It comes with everything you needed, except for a second door stop which is necessary for the two doors. The tracks are easy to cut and install and the guides fit perfectly. Quality is not great, but it looks like it will last.
Response from SLID’UP by Mantion
Thank you for your feedback Victor! You can use 2 door stoppers but placed at the right place, the door stopper can stop both doors (see installation guide). SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
The sought product is easy to find, ordering process nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Order received quickly and very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
I give a good rating because after reading all the conditions for receiving the product and the verification etc.. They simply put it in the mailbox without a signature etc.. Otherwise, the product seems impeccable, I hope I am not mistaken, we will see during assembly and also for order management, deadlines etc.. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2020
a bit complicated for a novice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Order and delivery fast and without problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
The parts are not very well secured in the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Well-handled order, lack of information on delivery time slots, no pickup point, otherwise recommendable site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/08/2021
First order, package arrived open so parts lost. Very disappointing, change of carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
A lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
Very good responsiveness and delivery faster than expected
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/07/2021
Delivery surprisingly fast and complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
good phone contact, fast delivery, product corresponds well to my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Hello Nothing to say except that the search software on the site is not too simple for the assembly documentation it's better to be handy or have a master's degree Received on time, perfect Finding a spare part is a real challenge Paying on the other hand is no problem could adjust the shipping costs Mr. Eliot Raymond
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
no problem, compliant product, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
Good choice of products at reasonable prices. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
Great service, prompt delivery, and excellent modifications. Made everything fit well with an easy setup. Good help from customer service when I called.
Response from SLID’UP by Mantion
Thank you very much for your feedback Stephen! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
very happy with the service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2020
As long as you know what you want, the site is perfectly organized... The emphasis could be placed on the specifics of each product through well-defined demonstrations corresponding to the weight of each door and the type of sliding system used, for example.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Complete.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2021
Delivery a little long in this particular context, otherwise no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
Good transaction. Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2021
Readable and well-detailed site. Fast delivery. I recommend this site.
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