Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Satisfied with my order and delivery
Well-documented site that allows you to choose the right spare part
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2021
From a contractor point of view it does what its design for
Response from SLID’UP by Mantion
Thank you for your feedback Ernest. SLID'UP Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/07/2021
Still haven't received my package despite the appointment with incompetent dpd very disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2021
A bit long delay but product packaged correctly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2021
Trustworthy site, no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
No problem with the site. Good service. However, the delivery company is to be avoided. Not serious at all. I had requested a delivery appointment while working, the delivery person came unexpectedly and then I had to ask several times to retrieve the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2021
Good, fairly short delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2021
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
I recommend, I am not disappointed
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/06/2021
Delivery was prompt and reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2020
after an incomplete delivery problem resolved in one contact, serious and responsive customer follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2021
Compliant with my request. Package arrived on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2021
Missed on the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2021
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
I can't give 4 stars because not yet installed and tested, but very fast delivery, well packaged, very serious sellers and material of very good quality at first glance. To see in use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
Nothing to say about the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Ease of ordering, fast delivery, .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
Good in every way
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2021
The "tits" at the end of the crank are missing, as if I had thrown 25 euros in a trash can..........Too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2021
It's a shame not to have provided the screws
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
Floor guides are lacking. Header hardware and rollers are exceptional
Response from SLID’UP by Mantion
Thank you for your feedback Kurt! I am sorry that you did not receive the floor guides, they should be included in the kit. Let us know if you need us to send you the missing floor guides. SLID'UP Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2020
Hello, I am very unhappy with the delivery. I received two notices of passage two mornings in a row between 9:30 AM and 12:30 PM, saw no one, and now it's the third day without notice. However, nothing to say about the package, well packed, and the product meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
Good but the diameter of the tube too small.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Very good. Nothing to complain about
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2021
16/20
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
A website, what
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
ok cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Simple and quick order to place.
Only small downside, the delivery time a bit long (but probably normal during a health crisis). The delivery took place 1 day before the date confirmed by SMS. Fortunately, there was someone at home to receive it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2020
Everything very well, except for the end of a package crushed at one end. The profile was deformed over ten centimeters. Fortunately, I didn't need the entire length.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Fairly well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
Compliant with my order and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2020
It's a shame that the customer service person does not have customer satisfaction in mind. Besides the choice of a carrier that took 4 days to deliver after the date they announced for their passage! 4 pieces were missing in the package that the company informed at 2 PM only shipped the next morning, not even bothering to correct their mistake by making a specific gesture to ensure the package arrived faster to its destination.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Well packaged and delivery on time
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