Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Easy to find
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2020
Delivery on time. Good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
I gave this rating because 3 pieces were missing from the package. For now, I am still waiting for them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
very good very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
well done, organized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2021
very well informed on the site and also on the phone with a charming person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
a good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2021
Product arrived quickly, properly packaged. However, no information sent regarding package tracking. Fortunately, my neighbor was there to receive the package.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2021
Easy to navigate site.
Orders are shipped quickly.
Only downside is returns, a headache with no email response, difficult to reach the right person on the phone (absent, busy or other)...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
Very well delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2021
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
product compliant with my expectations and the presentation on the website.
Easy to assemble and practical to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
Easy site
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/05/2021
Fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/05/2021
Not compatible with my doors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
very easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2021
Very good product but expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
Delivery date respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2020
Good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
Delivery and preparation took 3 weeks for a product available on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Good but long delivery time.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/05/2021
The product is great. I paid in advance and the money has long since gone to the company, however, my order was not shipped. Only after almost a week when I specifically inquired by email. This is a no-go and there is no excuse for it, as long as they accept the money in advance. I will not order here again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Fast, corresponds to what was ordered. Well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2021
Order compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/05/2021
Nothing to complain about from the order to the departure of the product. The delivery by your provider DPD is a disaster 4 times warned of a delivery and 4 times delivery postponed by the carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2020
Good product well packaged++++
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2021
Wrote to customer service about damaged (scratched) merchandise. Never addressed by company. No resolution.
Response from SLID’UP by Mantion
Hello Jerry, we are sorry, we thought that your main concern was about the cut. Please do not hesitate to contact us by email if you want a replacement track. SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
Received quickly and perfect to replace the previous damaged one
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Good but delivery times could be improved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
Conforms to my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Small issue with the product related to packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
More precise assembly instructions on the site and also upon receipt....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2021
Order placed on April 16 and still not received by May 22!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2020
Very good site. Good products and delivery respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Delivered on time. Material conforms. Small downside, 2 M6-CHC screws were missing in the motor kit to fix the counterplate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
Nothing to say
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