Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 3 and 4 stars

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P
Pierre S.
Rating: 4 out of 5
following a purchase from 15/01/2026
everything is fine except that the delivery person didn't even ring the bell to deliver to me while I was present and went straight to drop it off at the pickup point
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Philippe B.
Rating: 4 out of 5
following a purchase from 15/01/2026
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Steph B.
Rating: 4 out of 5
following a purchase from 13/01/2026
Very good site, complete. Too bad that some items are not offered individually.
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Miguel G.
Rating: 4 out of 5
following a purchase from 14/01/2026
Very good quality products, delivery less professional
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Petra S.
Rating: 3 out of 5
following a purchase from 14/01/2026
When ordering pre-assembled goods, everything fits. But individual parts/accessories are really problematic, at least with the rollers. I have already ordered the wrong running rollers for the second time. At least for the double-track rails, hints or similar would be helpful... otherwise top...
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Camille G.
Rating: 1 out of 5
following a purchase from 12/01/2026
poor quality
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Robert B.
Rating: 4 out of 5
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Emeric L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Delivery is quite fast for a product that measures 2.50 m long. I hope the product will be up to par. At first glance seems quite fragile.
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Rémy G.
Rating: 4 out of 5
following a purchase from 05/01/2026
I appreciate your responsiveness following a request for information. Despite a slightly long delay, I understand during the end of the year period and the bad weather.
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Pierrette C.
Rating: 4 out of 5
following a purchase from 20/12/2025
Very good thank you
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Peter E.
Rating: 4 out of 5
following a purchase from 20/12/2025
Very informative and helps a lot in choosing the product you really need. However, I couldn't find assembly instructions (for slidup 130 and 230). I only found them on YouTube. And of course also as part of the delivery.
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Henri D.
Rating: 4 out of 5
following a purchase from 11/12/2025
order quickly shipped. Small downside, packaging damaged by the rod causing the loss of a washer and a screw. Nothing dramatic.
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Gilles J.
Rating: 4 out of 5
following a purchase from 10/12/2025
Fast delivery!
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Gwendoline T.
Rating: 3 out of 5
following a purchase from 24/11/2025
Fast shipping, simple fastening system. The rail allows for smooth rolling. Big downside, the system is indicated as being silent which is not the case at all. We chose it for this reason and are disappointed to have spent this amount on a system that is not. This also includes the slow closer, practical but noisy.
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Robert M.
Rating: 4 out of 5
following a purchase from 19/10/2025
Great product though the instruction manual was overly basic and the online video was not much better.
Response from SLID’UP by Mantion
Thank you for your feedback. Best regards! slidup team
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Jean-Baptiste M.
Rating: 4 out of 5
following a purchase from 23/11/2025
Product conforms, careful packaging. Shipping costs a bit high for an item of a few grams and standard postal delivery...
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Gilles P.
Rating: 4 out of 5
following a purchase from 20/11/2025
Cool.
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Antoine G.
Rating: 3 out of 5
following a purchase from 16/11/2025
The slid'up 110 and 120 rails are very good. The only downside is the "spare parts" or the option to buy a single rail. Only 180 or 194 cm are offered... to have my doors on 3 rails, I needed 240cm... You could offer 180 or 300, at least we can cover what we need... Having already bought a double rail in 240, in my case, I had to buy a complete 240 cm kit, it cost me much more to buy the complete kit since I already had everything I needed in terms of wheels/stoppers... Buying 2 rails of 180 did not appeal to me due to the junction which is never perfect and could cause a slight snag and thus noise. Too bad for that...
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Jakub K.
Rating: 4 out of 5
Fast. However, the soft-close mechanism has no assistance for opening.
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Alain C.
Rating: 1 out of 5
following a purchase from 16/11/2025
THE PACKAGE WAS OPENED AND SOME PARTS WERE MISSING
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Response from SLID’UP by Mantion
Hello Sir,
We are sorry to learn that your package arrived open and that parts are missing.
We invite you to send us a claim by email so that we can take the necessary steps and send you the missing parts.
Best regards
The SLID'UP Customer Service
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Heather M.
Rating: 4 out of 5
following a purchase from 28/10/2025
Well engineered and instructions were good but not great. Wooden header was shorter than the metal rail which resulted in me needing to undo and redo some work.
Also, I suggest making the opening about an 1/2"-1" larger than recommended to prevent the door hiding the frame when opening and to accommodate fine tuning with the door stoppers (which are great).
Response from SLID’UP by Mantion
Hello, Thank you for your thoughtful review and feedback. We appreciate your insights regarding the dimensions and instructions, as they help us improve our products for all customers. Best regards. slidup team
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Jean Michel R.
Rating: 4 out of 5
following a purchase from 08/11/2025
Very good
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Jean-François D.
Rating: 4 out of 5
following a purchase from 08/11/2025
Flawless ordering, delivery, and payment process. The sliding system looks serious and reliable. Assembly requires attention and precision, but the small manual is clear. However, a complete side plan of the slides is missing, which is not essential for assembly but would have been useful. One regret: that the interior closet doors cannot be placed and removed when the sliding rails for the exterior doors are in place.
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Clive S.
Rating: 4 out of 5
following a purchase from 29/10/2025
I have just received my order and it’ll be a while until it’s installed. The quality of the parts looks good, I hope they perform as good as they look? The original delivery date was estimated as Nov 4th but it took an additional 2 weeks which wasn’t an issue for me. I was able to track the order thru a link they sent me and I did reach out to the customer service dept to see what the hold up was, and received a prompt reply explaining it was due to customs hold ups. I’m looking forward to seeing how my sliding doors on my study work out.
Response from SLID’UP by Mantion
Hello, Thank you for taking the time to share your experience with us! We’re glad to hear that you're pleased with our customer service team. Best regards. slidup team
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Heiner W.
Rating: 4 out of 5
following a purchase from 01/11/2025
Good workmanship
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Alexander T.
Rating: 4 out of 5
following a purchase from 12/10/2025
Clear and well-structured, but one star deduction due to slight display issues on mobile devices
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Pierre S.
Rating: 3 out of 5
following a purchase from 21/10/2025
The product is good and does the expected job, but the paper manual is relatively poor and too brief. Many details are forgotten, you need to carefully watch the example assembly video provided on the site to prepare the assembly correctly.
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Joseph M.
Rating: 4 out of 5
following a purchase from 09/10/2025
Good, no problems to report.
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Olivier C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Fast and efficient. Thank you
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Armand J.
Rating: 4 out of 5
following a purchase from 09/10/2025
very good
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Ah D.
Rating: 1 out of 5
following a purchase from 06/10/2025
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Miloud L.
Rating: 3 out of 5
following a purchase from 07/10/2025
Hello, I received the goods. But it doesn't fit. How can I return it? Thank you
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Jean-Louis R.
Rating: 1 out of 5
following a purchase from 08/10/2025
Package 00K6NGGH announced delivered but not received from GLS
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Dimitri F.
Rating: 4 out of 5
following a purchase from 03/10/2025
The delivered products are of very good quality. A downside one of the rails is bent at one end, fortunately I do not need the entire length in my project.
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Lothar M.
Rating: 4 out of 5
following a purchase from 02/10/2025
Clear, easy to understand presentation
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Andre B.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very clear. Only misunderstanding, how to order the complementary piece to connect with the axis of the shutter. I had to place another complementary order.
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Vincent C.
Rating: 4 out of 5
following a purchase from 05/10/2025
well-protected package it's a serious site
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Julien B.
Rating: 4 out of 5
following a purchase from 01/10/2025
Compliant with the order thanks to an excellent technical description on the website.
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Dominique L.
Rating: 4 out of 5
following a purchase from 30/09/2025
So the information from the labels because I have already bought the same switches and I had the labels
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Mily M.
Rating: 4 out of 5
following a purchase from 19/09/2025
instructions not clear