Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 3 and 4 stars

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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/12/2018
More filters should be available as otherwise one loses the overview.
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Rating: 3 out of 5
following a purchase from 29/11/2018
Everything was okay. Would order again anytime
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Rating: 4 out of 5
following a purchase from 23/11/2018
OK, no further requirements
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Rating: 4 out of 5
following a purchase from 20/11/2018
Fast and correct delivery
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 06/11/2018
Goods are fine. Delivery takes too long.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2018
Very cheap material
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/10/2018
Would recommend further.
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Rating: 4 out of 5
following a purchase from 27/10/2018
Ordering and delivery went well.
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Rating: 4 out of 5
following a purchase from 22/10/2018
Everything is good, the website could be a bit clearer
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/08/2018
see comment below.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/10/2018
Clear and well organized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
Maybe expand your products as I truly need a lock for a 1 3/8” thick pocket door. However, the service was very good in getting the lock I ordered. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2018
We haven't installed the sliding doors yet, but it looks like it is very good quality - there should be an date on the confirmation as to when it is expected to be delivered - I didn't receive a confirmation of shipping either - after 13 days, I e-mailed the company to see if it was shipped yet - they called me back the same morning to let me know that it was indeed shipped & would look into it - my order was delivered that afternoon, so I'm pretty sure the hold up was the local delivery company that was used. It would be really helpful to receive a confirmation of shipping with the expected delivery date.
Response from SLID’UP by Mantion
Dear Sheila,
We thank you a lot for your feedback.
Indeed we have had some issues regarding shipping. We now resolved this problem as we changed our logistic platform (and shipping processes) after these incidents.
Thank you for your understanding,
Home Sliding Systems Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/09/2018
Price - performance is okay.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/09/2018
Large selection.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/09/2018
The sliding door stoppers do not fit precisely in the guide rail
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Rating: 4 out of 5
following a purchase from 27/08/2018
Shop and communication good. Shipping with parcel service to Austria with room for improvement.
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Rating: 4 out of 5
following a purchase from 22/08/2018
Understandable, coherent, clear.
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Rating: 4 out of 5
following a purchase from 18/08/2018
The page is somewhat confusingly structured, but ultimately you can find everything with a little extra effort.
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Rating: 4 out of 5
following a purchase from 04/08/2018
Goods are okay. Shipping was fast. Assembly instructions are a bit brief.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/06/2018
very clear
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/05/2018
I was looking for fittings for a sliding door. Through a link (somewhere on Google) I was directed exactly to the landing page that was relevant for me. Unfortunately, I did not bookmark it in the browser. On my next visit, I could not find the fittings (rail, screws, gliders, etc.) that I had already discovered. So I tried to reconstruct my initial search via Google. Since I had not deleted my search history, I was able to find the landing page again. The search (or 'finding') on the website is still improvable.
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Rating: 4 out of 5
following a purchase from 03/05/2018
good, no problem
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Rating: 4 out of 5
following a purchase from 17/05/2018
Ok thanks
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Rating: 4 out of 5
following a purchase from 02/05/2018
Clear
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Rating: 4 out of 5
following a purchase from 17/04/2018
Good and clear presentation.
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Rating: 4 out of 5
following a purchase from 14/04/2018
Good experience, everything is fine.
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Rating: 4 out of 5
following a purchase from 14/04/2018
Good goods at good prices. Friendly and fast customer service. Solution-oriented staff
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Rating: 4 out of 5
following a purchase from 24/03/2018
everything was okay
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Rating: 4 out of 5
following a purchase from 17/03/2018
Everything is good, I found my way around
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Rating: 4 out of 5
following a purchase from 17/03/2018
Very slow shipping service from warehouse exit Türausgangshop. OK is bulky goods - handling is not insignificant, still too long shipping time. 1 working week should be feasible.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 09/03/2018
Everything is good, always again
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Rating: 4 out of 5
following a purchase from 06/03/2018
okok
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Rating: 4 out of 5
following a purchase from 08/03/2018
Everything is ok
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 27/02/2018
Somewhat long delivery time
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Rating: 4 out of 5
following a purchase from 22/02/2018
fast delivery everything ok
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Rating: 4 out of 5
following a purchase from 22/02/2018
Fast delivery, professional packaging.
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Rating: 4 out of 5
following a purchase from 22/01/2018
Good selection options
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Rating: 4 out of 5
following a purchase from 17/01/2018
Everything included in the package to install sliding doors.
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Rating: 4 out of 5
following a purchase from 02/01/2018
quite good
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