Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1, 4 and 5 stars

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D
Dorothée G.
Rating: 5 out of 5
following a purchase from 17/06/2025
Good.
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Charfeddine B.
Rating: 5 out of 5
following a purchase from 19/06/2025
Sturdy materials, very serious and professional site.
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Christoph N.
Rating: 5 out of 5
following a purchase from 18/06/2025
Simply super
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Jonathan M.
Rating: 5 out of 5
following a purchase from 15/06/2025
I found the shop by chance and ordered there. All necessary information is provided. Shipping is cheap even though a 1.95m rail is already bulky. It was delivered the next day. I am super satisfied.
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Gilles R.
Rating: 5 out of 5
following a purchase from 19/06/2025
Easy order and fast service.
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Sebastian P.
Rating: 5 out of 5
Very fast delivery. As for the quality, I cannot comment yet, but everything looks very professional.
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Corey H.
Rating: 5 out of 5
following a purchase from 10/06/2025
They processed my order the following morning after placing it the previous evening.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
G
Guillaume P.
Rating: 5 out of 5
following a purchase from 16/06/2025
Practical and well explained. I appreciate the plans and dimensions in images directly in the product presentations.
Customer service is great on the phone. Friendly and helpful.
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Gisele L.
Rating: 5 out of 5
following a purchase from 18/06/2025
I was in contact with customer service, very good feeling, attentive and responsive person.
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Paul G.
Rating: 5 out of 5
following a purchase from 03/06/2025
Bite late , but product 5 stars solid
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
S
Sarl A.
Rating: 4 out of 5
following a purchase from 18/06/2025
package arrived open
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 16/06/2025
Excellent quality products that are very easy to set up. For installation on an old or rustic building, it is preferable to properly prepare the flatness of the board to ensure perfect alignment of the motor supports. The site's responsiveness for preparing and shipping the order is remarkable.
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Valerie C.
Rating: 5 out of 5
following a purchase from 18/06/2025
Excellent in every way. This is the second time I order from slideup, delivery in 72 hours, quality products at a very reasonable price. I recommend without hesitation.
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Maryvonne B.
Rating: 5 out of 5
following a purchase from 05/06/2025
super
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Jean Jacques B.
Rating: 5 out of 5
following a purchase from 16/06/2025
Good material, careful shipping.
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Luis G.
Rating: 1 out of 5
following a purchase from 15/06/2025
disgraceful delivery service.
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Daniel C.
Rating: 5 out of 5
following a purchase from 11/06/2025
Very satisfied with the company Slid-up. After ordering, fast delivery. Very satisfied with the order tracking. I noticed during unpacking that the finishing strip of 3 meters was bent, probably during transport even though the package was perfect. I contacted them, sent a photo of the strip, and they replaced it very quickly without any problem.
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Francois T.
Rating: 5 out of 5
following a purchase from 03/06/2025
Easy to assemble, durable over time. Very satisfied with this product.
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Józef O.
Rating: 4 out of 5
In the package upon opening, I found the low brush missing. Józef Ogórek
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Kevin D.
Rating: 1 out of 5
following a purchase from 13/06/2025
Package received empty at a pickup point... I therefore refused the package... I am waiting for a refund from you.
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Jason D.
Rating: 5 out of 5
following a purchase from 03/06/2025
Supporting a Canadian Company. Product Shipped and arrived ahead of scheduled date.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
G
Geoff I.
Rating: 1 out of 5
following a purchase from 12/06/2025
Too difficult to give a score. The merchandise seems fine but the system of references to order is very confusing. Do confusing that I apparently ordered the wrong rail. Though it seemed obvious to me that if you order 3 rails they would all be the same size. . I was told it was my fault and returns were not accepted. This treatment, in the modern world of internet ordering is not only unacceptable but also probably illegal in the consumer code.
So, shape up, Slid'up, be amenable, be nice.
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Response from SLID’UP by Mantion
Dear Sir, Thank you for taking the time to share your feedback. We’re sorry to hear that the product dimensions did not meet your expectations. The additional rail you purchased is unfortunately not compatible with the selected kit. We understand how this may have caused confusion, even though the information provided on our website is fairly detailed. Of course, a return of the wrong product is possible. Best regards Slid'Up Customer Service A return of the item for a refund is possible.
J
Jean-Claude C.
Rating: 4 out of 5
following a purchase from 02/05/2025
Nothing to report, contact with the resale company in Dijon very friendly, attentive and very professional. Thank you to them. As for the product, it should be known. PS: I gave your contact details to a representative in this field and to one of his carpenter artisans (surprised by the quality and price)
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Eric P.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very good material
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Vincent C.
Rating: 5 out of 5
following a purchase from 06/06/2025
Fast and efficient
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Volker M.
Rating: 5 out of 5
following a purchase from 11/06/2025
Clear and understandable
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Sandrine H.
Rating: 5 out of 5
following a purchase from 04/06/2025
5 stars for Slid’up but only 2 for the delivery by GLS! I was able to easily identify the parts I needed on the site. Everything is well detailed and explained. Fast shipping, very well packaged and protected, everything arrived in perfect condition.
GLS is less reliable! My delivery was postponed without explanation, I had to wait an additional 4 days to retrieve my first package and return a second time to the pickup point for my second package, not great!
The customer service of slid’up is perfect and attentive to explanations.
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Bernd H.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very good service.
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Christophe H.
Rating: 5 out of 5
following a purchase from 10/06/2025
Product meets expectations
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Julia M.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very clear. Good assembly video.
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Ryszard P.
Rating: 5 out of 5
everything is very good and please keep up the level. Bravo!
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Alexandre D.
Rating: 5 out of 5
following a purchase from 10/06/2025
Perfect!
Order delivered very quickly! Attractive prices, top services! Nothing to complain about!
Thank you to slid up for everything!
I recommend and will order again if needed!
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Loïc J.
Rating: 5 out of 5
following a purchase from 07/06/2025
Nothing to say, conforms to my expectations.
Durability and quality of the product.
Delivery times are top-notch.
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Wolfgang W.
Rating: 4 out of 5
following a purchase from 04/06/2025
Delivery and material are good
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Michał D.
Rating: 5 out of 5
very helpful service
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Sylvain D.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good product, secure delivery in a tube. User manual available online and in the product. Easy to install. I recommend this product
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Thomas H.
Rating: 5 out of 5
following a purchase from 01/06/2025
The website presentation is clear. The delivery was very fast.
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Paweł M.
Rating: 5 out of 5
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Hugues H.
Rating: 5 out of 5
following a purchase from 29/05/2025
Deuxième système que j’installe, et toujours aussi satisfait ! Le produit est vraiment top, de très bonne qualité. Un grand merci au service après-vente. Je recommande à 100 % !
Response from SLID’UP by Mantion
Merci pour votre bon commentaire ! Équipe SLID'UP
D
David L.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast delivery, no issues
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