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C
Rating: 1 out of 5
I have not received my order.
Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 1 and 4 stars
Reset filtersM
Rating: 4 out of 5
Ordering, delivery, and phone consultation were great. Please improve the assembly instructions with these tiny pictures. A bit of old-fashioned explanatory text would also be very helpful. After all, we customers are not illiterates.
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V
Rating: 4 out of 5
The goods are flawless. However, the correct package only arrived on the second attempt. The customer service was also prompt and friendly. But it always involves unnecessary extra effort when the goods are not delivered correctly.
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F
Rating: 4 out of 5
Perfect packaging rigid rail bearing could be even quieter for bedroom door excellent height adjustment system, the keys do not pass, a bit expensive but the quality is there I recommend
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J
Rating: 1 out of 5
Handles not packed, not protected so received with bumps and aesthetic defects
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Response from SLID’UP by Mantion
Hello Sir,
We regret that the products received are not in good condition.
Of course, we can proceed with the replacement if you wish. In this case, please send us a message in response to the confirmation email of your order.
We remain at your disposal for any questions or clarifications.
Best regards
Dominique / SLID'UP Customer Service
We regret that the products received are not in good condition.
Of course, we can proceed with the replacement if you wish. In this case, please send us a message in response to the confirmation email of your order.
We remain at your disposal for any questions or clarifications.
Best regards
Dominique / SLID'UP Customer Service
C
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
Not easy to navigate among the different versions of rails, brakes, etc. despite a very responsive customer service.
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J
Rating: 4 out of 5
Hello, indeed the paper manual is very brief, but with the video we manage. Modification of an old wooden door to save space in my bathroom.
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M
Rating: 4 out of 5
Very good material and fast delivery within the deadlines. Highly recommended
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R
Rating: 4 out of 5
-
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P
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
ok
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P
Rating: 4 out of 5
Hello, generally satisfactory product but with a ceiling mount and a door adjustment at the highest point so that the strip hides the system, the provided mounting screws block the passage of the carts. Either the screw holes in the rail need to be milled, or the length of the suspension nuts needs to be shortened.
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J
Rating: 1 out of 5
Fast delivery and very well packaged parts.
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J
Rating: 4 out of 5
Everything is fine
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P
Rating: 4 out of 5
It would be helpful to offer spare parts directly to the customer when purchasing the engine rather than in the description.
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A
Rating: 4 out of 5
I have ordered a system here before that works well. Therefore, my selection and order were clear and simple
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T
Rating: 4 out of 5
I did not engage with the homepage.
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C
Rating: 4 out of 5
Well-thought-out product but expensive
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L
Rating: 1 out of 5
The lock kit received was not in good condition, a plastic piece was broken. I don't know if I will be able to install the handle as it is.
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Response from SLID’UP by Mantion
Hello Sir,
We are sorry to learn that the product arrived damaged.
We have a Quality Service: if the product turns out to be non-compliant, it is entirely possible to proceed with its replacement.
We remain at your disposal for any further information.
Best regards,
Dominique / The SLID'UP Customer Service
We are sorry to learn that the product arrived damaged.
We have a Quality Service: if the product turns out to be non-compliant, it is entirely possible to proceed with its replacement.
We remain at your disposal for any further information.
Best regards,
Dominique / The SLID'UP Customer Service
R
Rating: 4 out of 5
Delivered quickly and with the ordered material
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C
Rating: 4 out of 5
very serious company
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B
Rating: 4 out of 5
Delivery was compliant and fast. One item was missing (omission during the preparation of the package) and the company was professional and responsive in its corrective action. I recommend and expect the same quality after the installation of the equipment.
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A
Rating: 4 out of 5
Fast delivery, as always. However, you could adjust the size of your package to the products shipped. I received a large package for a very small bag of sleeves...
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G
Rating: 4 out of 5
Delivery was fast and reliable
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P
Rating: 4 out of 5
everything is fine except that the delivery person didn't even ring the bell to deliver to me while I was present and went straight to drop it off at the pickup point
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P
Rating: 4 out of 5
.
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S
Rating: 4 out of 5
Very good site, complete. Too bad that some items are not offered individually.
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M
Rating: 4 out of 5
Very good quality products, delivery less professional
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C
Rating: 1 out of 5
poor quality
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R
Rating: 4 out of 5
-
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E
Rating: 4 out of 5
Delivery is quite fast for a product that measures 2.50 m long. I hope the product will be up to par. At first glance seems quite fragile.
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R
Rating: 4 out of 5
I appreciate your responsiveness following a request for information. Despite a slightly long delay, I understand during the end of the year period and the bad weather.
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P
Rating: 4 out of 5
Very good thank you
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P
Rating: 4 out of 5
Very informative and helps a lot in choosing the product you really need. However, I couldn't find assembly instructions (for slidup 130 and 230). I only found them on YouTube. And of course also as part of the delivery.
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H
Rating: 4 out of 5
order quickly shipped. Small downside, packaging damaged by the rod causing the loss of a washer and a screw. Nothing dramatic.
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G
Rating: 4 out of 5
Fast delivery!
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R
Rating: 4 out of 5
Great product though the instruction manual was overly basic and the online video was not much better.
Response from SLID’UP by Mantion
Thank you for your feedback. Best regards! slidup team
J
Rating: 4 out of 5
Product conforms, careful packaging. Shipping costs a bit high for an item of a few grams and standard postal delivery...
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G
Rating: 4 out of 5
Cool.
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