Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Easy order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2020
Meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
Satisfy your site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2021
Parcel conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Completely satisfied, except for a slight detail..... the delivery did not take place on the expected day.... not easy to organize
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/01/2021
Super article and great delivery!
Happy to do it again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Fits well for a 73 isoplane door
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Material of very good quality, a bit complicated to assemble especially since there is nothing provided for hollow walls like bricks... in terms of order, navigation, choice, nothing to say... delivery the same, package in good condition, tracking of the package and delivery time via the delivery site
I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2021
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
Everything was very good, except for the incorrect address that was given to the carrier, which I noticed by chance. I had to call to change the address. That said, the person who answered me was polite and efficient. Also note that I had changed the delivery day and it was not taken into account. I wondered if there had been a problem with homonymy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
Very fast delivery and always well protected items, bravo and happy new year 2021 to the whole team
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 11/01/2021
The order was delivered quickly... but the items were not as described. Wrong rolls and the wrong fastening material were delivered.
No one is reachable on the hotline and there was no response to 4 emails. This is definitely not how customer service works!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
I am satisfied with the product but not with the delivery. I had chosen home delivery and the delivery person left the package at a relay point claiming our absence; which is false, we have always been present. And he didn't even try to contact us by phone even though he had our phone number because he sent us an SMS to inform us of the delivery at the relay point.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2021
no after-sales service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2021
Good description, great assembly video, ordered on Sunday, shipped on Monday, received on Wednesday.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
I am very happy with the product and the support I received from the company. The tracks were delivered quickly and came with all supporting hardware and instructions. It's much higher quality than builder hardware that came with my closet doors. Only one glitch, I had to recut the aluminum tracks to fit my closets. Hacksaw did the job with a miter box. Some minor problems receiving the order confirmation at first, but the communications with Chloe were prompt and helpful.
Response from SLID’UP by Mantion
Thank you very much for your feedback George! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2021
a clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2021
good responsiveness
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
conforms to the description
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2021
no spare parts, no free return, no way to find an arrangement with their services, deplorable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2021
Fast service with quality materials
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
Easy to navigate site
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/12/2020
I haven't unpacked yet, so the review is more about communication and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Very good but find a good carrier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Could provide more technical details about the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2020
Good products overall. Except for the slide up 130
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
Complete site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2021
Parcel arrived on time. Good packaging.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2021
I ordered diameter 16 and received diameter 15 ???????????????
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Very good RAS fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
Provided you follow the explanatory instructions SCRUPULOUSLY (which need to be decoded..), everything goes well for assembly. Except for the small plastic shims: the instructions are INCOMPREHENSIBLE...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2020
Fast delivery without problems.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/11/2020
Ordering and purchasing very good. Instructions for the product could be improved.
Product itself very good
Happy to do it again
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2020
After some searching, I found the optimal products for our purposes.
Prompt delivery in 2 days.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2020
Delivery, service and quality good.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/12/2020
Everything found, ordering process was good!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 02/12/2020
Everything went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
I just installed your double track hardware for some custom made oak doors. Excellent product and it made installing my doors a breeze. My only complaint would be the Phillips style screws provided. As I was using a hardwood, the screws can strip easily despite pre-drilling the holes. I personally would recommend a Robertson screw head.
Response from SLID’UP by Mantion
Thank you for your feedback Chad! I will forward your comment to the concerned department. SLID'UP Team
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