The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
I had a relatively complicated order. After the initial order I had toa add a few more pieces. I was concerned that the order would be in multiple shipments so I called SlidUp and got a customer Service rep who told me the order would actually be shipped out of two different terminals, one in Canada and one in Georgia. then emailed me all the shipping tracking numbers and which pieces would be shipped out of which terminal. Everything arrives within in days as he said. One of the best companies I've ever dealt with,
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
F
François N.
Rating: 5 out of 5
following a purchase from 02/02/2025
Order delivered in 4 days.
Unfortunately, the 3m rail was damaged during transport, which happens given the size of the package.
After just one email with a photo of the problem, a second rail was sent to me and received within a week!
It is increasingly rare to have such a responsive company, so it deserves a very favorable review!
I highly recommend.
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Leon S.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good product easy to assemble.
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Frederic B.
Rating: 5 out of 5
following a purchase from 03/02/2025
Hello serious site but my oldest orders (from 2015) have disappeared, it must be said that it was under a different site name... but for the same motorization of shutters.
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Denis M.
Rating: 5 out of 5
following a purchase from 06/02/2025
Perfect.
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Philippe S.
Rating: 5 out of 5
following a purchase from 05/02/2025
delivered within the expected time, material of good quality
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Michel R.
Rating: 5 out of 5
following a purchase from 03/02/2025
Meets the expectations of the DIY enthusiast very well: product presentation, characteristics, dimensions, technical documentation, installation.
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Mark K.
Rating: 5 out of 5
following a purchase from 26/01/2025
Easy to use
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
D
Denis V.
Rating: 5 out of 5
following a purchase from 04/02/2025
Product quality, correct delivery. Some details in the instructions need to be completed.
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Jeannot G.
Rating: 5 out of 5
following a purchase from 05/02/2025
Very good
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Pascal R.
Rating: 5 out of 5
following a purchase from 04/02/2025
fast delivery and well packaged, on the scheduled date and time.
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Elie B.
Rating: 5 out of 5
following a purchase from 05/02/2025
Super fast perfect for my use
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Xavier L.
Rating: 5 out of 5
following a purchase from 31/01/2025
Material conforms. Delivered on time
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Pascal G.
Rating: 5 out of 5
following a purchase from 04/02/2025
My request being a bit special, I called directly and a woman advised me very well. This is not the first time I order Slid'Up and each time my order has been processed and shipped quickly.
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Alban D.
Rating: 5 out of 5
following a purchase from 04/02/2025
N/A
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Zweryfikowany Kupujący
Rating: 5 out of 5
Efficient and fast. No problems.
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Stephen S.
Rating: 5 out of 5
following a purchase from 13/01/2025
Good site, good delivery and eady install
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
A
Arlo S.
Rating: 1 out of 5
following a purchase from 17/01/2025
I had an issue with my order. I was overcharged for shipping. I emailed customer service. No reply. I called, no answer. Weeks go by. I emailed again. No reply. I call again. No answer. Terrible, non existent customer service. Absolutely no response. I would not buy from them again. Overcharged and then ghosted me.
Response from SLID’UP by Mantion
We apologize for the experience you have had with us. We have resolved this situation and issued a refund. Please do not hesitate to contact us if there is anything else. Thank you for your feedback. SLID'UP Team
M
Michel C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Product conforms to the description, fast shipping and well packaged.
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Melanie D.
Rating: 5 out of 5
following a purchase from 20/01/2025
Items were packaged well and really great quality. Things went together easily but I found the instructions were very small to read and they didn’t quite match the video so it took me a while to figure it out. But tolerances were near perfect and everything together well and is working beautifully. I e done a few projects like this and this set of hardware is also easier to adjust than most other doors like this.
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
G
Gilles P.
Rating: 5 out of 5
following a purchase from 21/01/2025
Merci pour le service
Response from SLID’UP by Mantion
Merci beaucoup pour votre commentaire ! L'équipe SLID'UP
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Zweryfikowany Kupujący
Rating: 5 out of 5
Perfect, thanks
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Marie Claude C.
Rating: 5 out of 5
following a purchase from 28/01/2025
well packaged
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Suleman B.
Rating: 5 out of 5
following a purchase from 21/01/2025
A+++++
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
C
Claude B.
Rating: 5 out of 5
following a purchase from 27/01/2025
Product conforms to the order and fast delivery. Caps for the tips would be a good thing and everything would be perfect.
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Sylvain S.
Rating: 5 out of 5
following a purchase from 26/01/2025
Quality product. Fast shipping very well wrapped
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Bob F.
Rating: 5 out of 5
following a purchase from 16/01/2025
Website was informative, allowing the ordering of the correct hardware, which arrived quickly and intact.
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
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Nataliia S.
Rating: 5 out of 5
following a purchase from 29/01/2025
Fast delivery, easy installation, everything is great
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Didier B.
Rating: 5 out of 5
following a purchase from 24/01/2025
The site is well made, the service is very good as well as the delivery
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Karim H.
Rating: 5 out of 5
following a purchase from 28/01/2025
Top services! Quality products! Fast delivery even though I had to go to the depot to pick it up... I regret a lack of pricing for professionals!
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Pierre Louis A.
Rating: 5 out of 5
following a purchase from 23/01/2025
Fast delivery. Quality product
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Philippe C.
Rating: 5 out of 5
following a purchase from 28/01/2025
perfect
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Thomas H.
Rating: 5 out of 5
following a purchase from 13/01/2025
The most important thing to me for anything bought online is how it is packed for the journey to my house. My SLID'UP order included several 94" tracks that came packed in strong tubes. Everything arrived in great shape. Thank you.
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
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Lionel D.
Rating: 5 out of 5
following a purchase from 27/01/2025
Perfectly meets my expectations
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Suzanne T.
Rating: 5 out of 5
following a purchase from 17/01/2025
Rapid delivery, good product
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team
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Beatrice C.
Rating: 5 out of 5
following a purchase from 26/01/2025
Very clear site
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Bernard B.
Rating: 5 out of 5
following a purchase from 27/01/2025
very fast
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Thorsten P.
Rating: 5 out of 5
following a purchase from 20/10/2024
Prompt processing and delivery, the telephone reorder was even faster
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Cecile A.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very good, impeccable service, careful and attentive. I recommend!
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Eric F.
Rating: 5 out of 5
following a purchase from 25/01/2025
Nothing to report, fast delivery
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