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A
Rating: 5 out of 5
The technical advice was perfect and effective
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
The site is good. However, complicated to exchange or return a product. No information. Still waiting for a response to exchange my product.
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Response from SLID’UP by Mantion
Hello, We indeed received your retraction request on 01/04/2024. A response with an attached file was sent to you on 02/04/2024. The file contains instructions for returning the package. We invite you to check your emails and spam (our email address is: [email protected] and the subject of the email is: RE: [SLID'UP by Mantion] Message from a customer) Please do not hesitate to get back to us if you have not received it so that we can resend it to you. Best regards, Dominique / SLID'UP Customer Service
A
Rating: 5 out of 5
Good material at a good price. Very fast shipping and good packaging.
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A
Rating: 4 out of 5
Our order was delivered one day late compared to the scheduled date but it did not affect us.
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A
Rating: 5 out of 5
Satisfactory quality-price ratio. Fast delivery but no option for pickup point, too bad.
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A
Rating: 5 out of 5
Clear and well-made site
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Fast and clean
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Item conforms to my request
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A
Rating: 5 out of 5
Easy order. Fast delivery and product received in good condition thanks to quality packaging. Clarity of explanations. Quality products
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A
Rating: 5 out of 5
Very reliable site.
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A
Rating: 5 out of 5
Good product
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
conform and impeccable delivery
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A
Rating: 5 out of 5
Item conforms to the description. Very good quality. Very fast delivery.
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A
Rating: 5 out of 5
Perfect, fast and efficient
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A
Rating: 5 out of 5
There was an error in the contents of my order, I spoke to someone on the phone and 48 hours later I received the missing part. I am very satisfied with the company's responsiveness.
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A
Rating: 5 out of 5
Thank you, arrived very quickly. Very good service!
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A
Rating: 5 out of 5
very good, good follow-up and fast shipping
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A
Rating: 4 out of 5
Order and delivery went very well. Not yet installed the mechanisms to judge.
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A
Rating: 5 out of 5
Speed of order processing and delivery
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A
Rating: 5 out of 5
Thanks to Romain for his valuable advice. He had warned me about the necessary DIY to adapt the motor according to the type of existing roller shutter. It was indeed a bit complicated but the result is satisfactory.
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A
Rating: 5 out of 5
Very clear and complete site.
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A
Rating: 5 out of 5
Order supplied quickly
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Order arrived on time, no problem
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A
Rating: 4 out of 5
It was good
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A
Rating: 5 out of 5
Still very good. Good quality product. A delivery issue was quickly resolved. Thank you.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good, thank you
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A
Rating: 5 out of 5
Compliant and perfect
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A
Rating: 5 out of 5
Readable and organized site, simple navigation, delivery on time as announced
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A
Rating: 5 out of 5
Thanks to Mrs. Trivulce for her listening and her responses. "Small issues" regarding the delivery date due to the carrier.
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A
Rating: 5 out of 5
Very smooth site, order without problems as well as delivery.
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A
Rating: 5 out of 5
Very precise and quick responses on the site contact. Thank you for your advice before the order.
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A
Rating: 5 out of 5
Slidup is a high-quality company. Before ordering, I was able to contact the technical service to ensure that the product would fit the shutters I wanted to motorize. The delivery was made on the scheduled date within a very reasonable timeframe. The site is clear, easy to use. Perfect in every way.
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A
Rating: 5 out of 5
perfect, nothing to say
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A
Rating: 4 out of 5
Damaged package, no impact on the contents
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