Customer reviews of SLID’UP by Mantion

No problem with the product. Problem with the GLS delivery postponed for 3 consecutive days.

quick good to more

when asked if i was satisfied with my shopping experience, i would reply "yes and no". the yes's are that the product delivered was correct and arrived quickly. The no's are that the packaging was done poorly in that the bristles were crushed to the point that at first i thought the product was unusable. it appears that someone just wrapped the 18-foot length around their hand and stuffed it in the bag and then into the envelope. i spent many hours straightening out the bristles and had to fabricate a jig on my worktable to "fix" them. i basically had to press them out to be straight which took several days because i had to do it in 6 foot sections, and i had to leave them in the jig overnight. i was surprised at how limp the bristles were. i expected them to be stiffer. they did end up working ok for my application, but i will not use them again. i have a recurring requirement for a brush seal to be used on retractable screen doors where the seal clearance is greater than 5/8 of an inch. your product is perfect in that the spine is 3/16" wide and the brush length is 1 inch. if you manufactured the same product with a much stiffer bristle, and ideally to 1-1/8" and it were black, you would have a very marketable product that would be useful to installers of these types of large retractable screen systems. it would not necessarily need to have adhesive backing as the 3/16" spine can be pressed into the slot of some retractable screen systems, notably, the phantom brand retractable screen system. for now, i will keep searching for a supplier for my application.

I would like the invoice and the warranty period

Four star

The remote control I ordered does not work with the RTS motor either in the order

Ras

Hello, my package arrived damaged. Double door rail crushed at the end over 30 cm.

Ordering, delivery, and phone consultation were great. Please improve the assembly instructions with these tiny pictures. A bit of old-fashioned explanatory text would also be very helpful. After all, we customers are not illiterates.

The goods are flawless. However, the correct package only arrived on the second attempt. The customer service was also prompt and friendly. But it always involves unnecessary extra effort when the goods are not delivered correctly.

Perfect packaging rigid rail bearing could be even quieter for bedroom door excellent height adjustment system, the keys do not pass, a bit expensive but the quality is there I recommend

Very good

I would have liked to have a time slot for delivery to avoid losing half a day waiting. Many delivery people give a 2-hour window for the rest

I sent an email for an exchange for a higher range but no news

Not easy to navigate among the different versions of rails, brakes, etc. despite a very responsive customer service.

Hello, indeed the paper manual is very brief, but with the video we manage. Modification of an old wooden door to save space in my bathroom.

Very good material and fast delivery within the deadlines. Highly recommended

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ok

Hello, generally satisfactory product but with a ceiling mount and a door adjustment at the highest point so that the strip hides the system, the provided mounting screws block the passage of the carts. Either the screw holes in the rail need to be milled, or the length of the suspension nuts needs to be shortened.

Hello, Not very satisfied with 2 sleeves I can't screw the small screws. Regards

Hello, Everything went well when placing the order with you, however I noticed that the same part was 50€ cheaper on Amazon. I have already bought 30 motors from you in 4 years and already 2 motors are out of order. Given the price of the motors, I will make my next purchase on Amazon. A loyalty program would have been welcome.

Everything is fine

It would be helpful to offer spare parts directly to the customer when purchasing the engine rather than in the description.

I have ordered a system here before that works well. Therefore, my selection and order were clear and simple

I did not engage with the homepage.

Well-thought-out product but expensive

Listening staff, fast delivery, reasonable prices.

Delivered quickly and with the ordered material

very serious company

The gap between the doors is too large, looks quite silly, the further door needs to be milled, then the upper guide is really unusable due to zero tolerance, 1 mm difference and it rubs, better to build something yourself and use a profile for example

Delivery was compliant and fast. One item was missing (omission during the preparation of the package) and the company was professional and responsive in its corrective action. I recommend and expect the same quality after the installation of the equipment.

Before, the support brackets were in the pack, now they are optional. They were anodized and deburred, now they are not. The wheels are of a lower quality than what I had in the past. I find it a shame, however, very well packaged.

The availability of spare parts is a big plus, however I find the prices too high.

Fast delivery, as always. However, you could adjust the size of your package to the products shipped. I received a large package for a very small bag of sleeves...

Delivery was fast and reliable

everything is fine except that the delivery person didn't even ring the bell to deliver to me while I was present and went straight to drop it off at the pickup point

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Very good site, complete. Too bad that some items are not offered individually.