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G
Rating: 4 out of 5
Package very well packaged and reception/delivery correct.
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
The site is very well done but sometimes lacks clarity. Indeed, I received material with a stop, but I do not know what this stop is for? Do you have any idea?
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Response from SLID’UP by Mantion
Hello, Thank you for your positive feedback on the presentation of our site! Regarding the stop, it is generally used to stabilize the material during use. The stop is equipped with a hook that allows you to keep the door in position. You can position it either to keep the door open or closed. Best regards, Dominique / SLID'UP Customer Service
A
Rating: 4 out of 5
Good quality system. To see over time
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D
Rating: 4 out of 5
Respect for deadlines, ease of installation. Reliability to be verified.
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D
Rating: 3 out of 5
Reasonably easy to find things, but there was different information on the notes vs. the technical data
Response from SLID’UP by Mantion
Hello, and thank you for sharing your feedback with us! We’re glad to hear you found it reasonably easy to locate what you needed. However, we sincerely apologize for the discrepancies you encountered between the notes and technical data. Your insights are invaluable in helping us enhance our user experience. We appreciate your input and will strive for improvement. Best regards. SLID'UP Team
E
Rating: 4 out of 5
A valuable help with the order and a fast and compliant delivery
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D
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
The hardware looks very good, but the instruction sketch is somewhat puzzling in that there are different dimensions from the pivot points to the edges of the panels. I think they should be the same. I called for an explanation, but the person I spoke with was of no help.
A
Rating: 4 out of 5
Professional
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D
Rating: 4 out of 5
I was missing the locking system that clips onto the end of the motor.
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J
Rating: 3 out of 5
The product dimensions were not precise on the site, we had to go to the small detail magnifying glass so we made a mistake when ordering and had a problem returning the product, the pickup point does not take the package; too long. We are looking for another carrier. We regret ordering, for this type of material you need to see the product
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Response from SLID’UP by Mantion
Hello Sir, We are sorry that the rails ordered are not compatible with those of the complete kit. Indeed, the dimensions are not mentioned in the description on the site, however all the indications are present on the product pages: * side diagram of the rails, * references of the elements making up the complete kit with the possibility of clicking on the reference to obtain the product page of the component * color compatibility indicators. We understand that you did not see these elements when placing your order. Our Web Service will make a modification to the complete kits so that the dimensions appear in the description. Regarding the return and the problem with the pickup points, we will see what can be done with the carrier. Best regards, Dominique / SLID'UP Customer Service
P
Rating: 4 out of 5
Good product very well packaged but the documentation needs to be reviewed on certain points (installation kit and electrical connection)
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B
Rating: 4 out of 5
Product received as ordered
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C
Rating: 4 out of 5
Very clear, I will come back to you for another order, plus the different packaging is well planned for these items
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J
Rating: 4 out of 5
Website was informative and easy to use
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
R
Rating: 4 out of 5
well packaged
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H
Rating: 4 out of 5
I found it a bit difficult to find the corresponding accessories or variants.
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Y
Rating: 4 out of 5
Fast shipping. Fairly easy installation. The only small downside is that the range of the remote control is limited for controlling multiple mechanisms. Otherwise, good operation.
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G
Rating: 4 out of 5
Very good even, efficient, fast ... until delivery: the carrier does not have a sufficiently dense network of relay points and does not reference its packages by a barcode or QR, hence difficulty in identification at the Relay Point
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E
Rating: 4 out of 5
Rather good reception on the phone thank you
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M
Rating: 4 out of 5
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B
Rating: 4 out of 5
We used it for a large 60x90 cm mirror. It was very heavy to push. After some lubrication, it now runs somewhat.
Not the best choice, but it works.
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Not the best choice, but it works.
D
Rating: 4 out of 5
good product, fast delivery, discreet rail, only concern the stops for wheels are ineffective
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C
Rating: 4 out of 5
1st purchase and not disappointed
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C
Rating: 4 out of 5
No problem with the order
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G
Rating: 4 out of 5
Order well packaged and delivered quickly....
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D
Rating: 4 out of 5
the product is very correct the installation has not yet been carried out but no doubt.
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P
Rating: 4 out of 5
Good quality part, needs better instructions.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
G
Rating: 3 out of 5
Delivery OK, but the product is mediocre, visually and functionally.
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Response from SLID’UP by Mantion
Hello Sir, Thank you for taking the time to leave a review. We would like to have more details regarding your comment. Can you inform us of the issues encountered so that we can forward them to our Design Office for product improvement? Thank you in advance. Best regards, Dominique / SLID'UP Customer Service
D
Rating: 4 out of 5
Easy access
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Y
Rating: 4 out of 5
Well thought out, smooth
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F
Rating: 4 out of 5
Price-performance and delivery are fine. Let's see how long the sliders last.
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C
Rating: 4 out of 5
Just a note about the delivery: the date set by Geodis was not respected without prior notice. I took a day off for nothing! It is essential to review your partnership with this company. Otherwise, regarding Slidup, nothing to complain about, we are very satisfied
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B
Rating: 4 out of 5
Super
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B
Rating: 4 out of 5
The site is well structured, you can find your way around very well. The descriptions and instructions could be more detailed.
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W
Rating: 4 out of 5
Thank you, gladly again
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M
Rating: 2 out of 5
Delivery has not yet arrived.
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Response from SLID’UP by Mantion
Hello, you could see from the tracking that our transport service provider unfortunately was not as reliable this time as usual. As agreed in our subsequent email correspondence, we have therefore resent the order without waiting for the clarification of the investigation request. You should therefore soon have your order in hand. Thank you for your understanding and patience! Until next time, best regards from your team at slidup.de
G
Rating: 4 out of 5
Very good in terms of merchandise but on the follow-up I received nothing, it's strange
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B
Rating: 4 out of 5
Fast shipping. Nothing to report.
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B
Rating: 4 out of 5
Order arrived as described
Response from SLID’UP by Mantion
Thank you very much for your feedback! SLID’UP Team