Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 2, 3 and 5 stars

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P
Pierre B.
Rating: 5 out of 5
following a purchase from 03/05/2024
As last time, customer service is quick, very friendly and efficient.
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 25/04/2024
Perfect
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Zweryfikowany Kupujący
Rating: 5 out of 5
-
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M
Michel G.
Rating: 5 out of 5
following a purchase from 01/05/2024
Arrived quickly and compliant with the previous motor
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Olivier R.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very fast reception and very well packaged.
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Guillaume G.
Rating: 2 out of 5
following a purchase from 02/05/2024
I am disappointed with the received package because it was delivered while I was not there, left on my terrace. And this despite my recommendations to the delivery service. Moreover, the package was open and the rail guide and a piece to hold the door are missing.
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Response from SLID’UP by Mantion
Hello Sir, We are sorry that the package was not delivered to you in person. We have informed the delivery agency. Regarding the missing parts, we have taken the necessary steps to send them (see our information message of May 16). Best regards Dominique / SLID'UP Customer Service
F
Francis L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Good product well delivered
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Th C.
Rating: 5 out of 5
following a purchase from 03/05/2024
Pleasant website, information and instructions available to help before ordering.
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Raphael E.
Rating: 5 out of 5
following a purchase from 30/04/2024
I am very satisfied with my order: competitive prices (with a double promotion at the time I placed it), fast shipping and receipt.
Only downside: the order processing status was not very detailed (but in the end the preparation and shipping were done quickly).
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Thomas D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast and efficient
The quality is largely there
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Jean-Marc H.
Rating: 5 out of 5
following a purchase from 26/04/2024
Precise description of the material on the internet allowing to quickly find the suitable model.
Rail available in length 3 m (unavailable elsewhere) easy to finalize the order. Access by phone to the site for details is easy. The answers are technically clear. The delivered material is compliant. Note: I have already had Mantion for my sliding gate for 12 years and I am satisfied. They are really specialists in the field!
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Lionel L.
Rating: 5 out of 5
following a purchase from 27/04/2024
Super delivered quickly good product compliant with my order
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Philippe M.
Rating: 5 out of 5
following a purchase from 30/04/2024
Complete kit and works perfectly
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Lionel B.
Rating: 3 out of 5
following a purchase from 30/04/2024
My order is incomplete and no news from customer service after sending an email and making a phone call..
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Response from SLID’UP by Mantion
Hello, We are sorry for the delay in processing your complaint. The necessary will be done today. Best regards Dominique / SLID'UP Customer Service
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 28/04/2024
Good quality material and beautiful finish, allows for the realization of beautiful doors
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Cédric B.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very clear site, spare parts available, perfect
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Stephane R.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very good site with videos and technical sheets online.
Delivery within 48H.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
SPEED IN SHIPPING
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Clear and well-structured site.
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2024
Clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2024
Very easy site to find on the net, simple and easy product choice, very serious company, competent advisor, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
Article easily found on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2024
very good communication with customer service very satisfied with my automation of shutters
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2024
Delivery a bit chaotic due to the carrier
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/10/2023
I bought a rail system and recently finished installing all the components. It's a simple system and everything is well explained, I am satisfied with the purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2024
Exceptional in these times! Delivery on time, sliding rail system very well packaged and protected and despite the volume of the package not a single trace of shock or deformation of the packaging... very rare these days. BRAVO!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2024
Fast delivery, correct packaging, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2024
Perfect after-sales service. My package was lost by GLS and the after-sales service was going to send me a new package. But after 15 days my package arrived. But diligence of the customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2024
Quality product and delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2024
Sliding door kit 200kg: expensive for what it is... and work done the French way: not straight cuts, the rail diverges at the ends, no connection between 2 rails; to see over time....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast and compliant delivery. Good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2024
happy with my orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2024
clear site, easy navigation.
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Zweryfikowany Kupujący
Rating: 5 out of 5
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
Very good product in accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2024
Clear site, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2024
Well explained and easy navigation
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