The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
The installation instructions leave a lot to the imagination. Definitely not for a neophyte DYIer.
Response from SLID’UP by Mantion
Thank you for your feedback Alexander! I will forward your comment to the concerned department. SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Fast shipping but incomplete order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
The delivery person handed me the package and left immediately. On the other side of the box, it was written to open in the presence of the carrier... Fortunately, it was well packaged.
Product conforms to the description, responsive seller who answers emails. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Very fast shipping. Beautiful products. I received extra profiles, but that might be part of the kit. Installed quickly and without problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2022
I was looking for a sliding system for a closet, google suggested the coulissant-habitat site where I found my happiness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2022
Good site and delivery
Response from SLID’UP by Mantion
Thank you for your feedback Orlando! SLID'UP Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2022
Very basic packaging, the products are not protected.
Just plastic wrap around the products, it's light
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2022
not applicable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Good responsiveness from customer support
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
I had trouble finding the abacus to check if the system was suitable for my rather thick shutters. Otherwise, order received quickly and very well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2022
Product quality was great. The written directions were poor. Had to resort to YouTube video and even that wasn't a clear explanation.
Response from SLID’UP by Mantion
Thank you for your feedback Craig. I will forward your comments to the concerned department. SLID'UP Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/02/2022
fits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
*********
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
The site and the order were great, nothing to complain about, I recommend, however, the GLS transport is a disaster, they do not respect delivery dates without warning, of course I managed to contact them only to be told that they had not shipped my package... I therefore advise changing carriers. For this reason, I might not order from this site again
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2022
The product itself seems correct, we'll see over time, but they didn't include the right number of screws, missing 4 per wardrobe, a bit stingy, and the manual doesn't mention the two seals, not great either
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2022
Nothing to report, clear site, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Packaging and shipping perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
The site was easy to use and the instructional video was helpful.
Response from SLID’UP by Mantion
Thank you for your feedback Tim! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2022
The site and service were very good.
Response from SLID’UP by Mantion
Thank you for your feedback Peter! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Product is definitely 5 stars. Last order was missing parts, I contacted them and they over nighted them down to me. Excellent customer service.
I am waiting on a small refund offered to me for an issue with an earlier order, hence the 4 star review.
Response from SLID’UP by Mantion
Thank you for your feedback Jeff! I will ask our customer service to get back to you quickly about the refund. SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Choice, correct price, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
As other slidup products the hardware is excellent and easy to install. The only negative is that I could not purchase the sliding hardware separately from the pocket door hardware, which is what I wanted. Please offer your rails and rollers separately in the future.
Response from SLID’UP by Mantion
Thank you for your feedback Larry! Indeed, we do not offer the items separately for our pocket door hardware SLID'UP 2200 but we do for a lot of other hardware that can be used for a pocket door too. SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Delivery was a little longer than expected. but otherwise good service and excellent product.
Response from SLID’UP by Mantion
Thank you for your feedback Brian! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
All Good
Response from SLID’UP by Mantion
Thank you for your feedback Robert! SLID'UP Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2022
Thank you for your responsiveness to satisfy a second delivery without problems and a quick processing, following a first order quickly delivered but a defective receipt and package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2022
fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Wide selection of products at interesting prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
Perfect, easy to install, good material, I recommend this site for its seriousness
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Compliant with the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
This company sent a completely wrong product on my initial order. Customer service was easy to deal with to correct the order. However, they would not ship the wrong product back to them due to shipping cost. Now I am stuck with figuring out how to get rid of a bulky track system that I don't want.
Response from SLID’UP by Mantion
Thank you for your feedback Kade! Again, we are very sorry about this mistake, it is very unusual. SLID'UP Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/01/2022
not installed yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
works good
Response from SLID’UP by Mantion
Thank you for your feedback Yvon! SLID'UP Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2021
The website is easy to navigate and products are presented in a relatively logical manner.
Response from SLID’UP by Mantion
Thank you for your feedback Michael! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2022
The order management was perfect but the shipping costs are too high and not proportional to the item purchased. €5.90 for a bag of stops < €8.00 is too expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
explicit site
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 22/12/2021
The goods were delivered by UPS, but 50 house numbers away, we had to take care of the package ourselves and pick it up, as UPS was not able to do so. Furthermore, the cover of the running rail was bent. We fixed it ourselves. Once and never again, the delivery was also 1.5 weeks later than expected.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/12/2021
Good goods, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Delivery faster than indicated.
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