English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
Polski 
S
Rating: 4 out of 5
Not easy to navigate among the different versions of rails, brakes, etc. despite a very responsive customer service.
Translated reviews
Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Hello, indeed the paper manual is very brief, but with the video we manage. Modification of an old wooden door to save space in my bathroom.
Translated reviews
M
Rating: 4 out of 5
Very good material and fast delivery within the deadlines. Highly recommended
Translated reviews
R
Rating: 4 out of 5
-
Translated reviews
P
Rating: 4 out of 5
-
Translated reviews
J
Rating: 4 out of 5
ok
Translated reviews
P
Rating: 4 out of 5
Hello, generally satisfactory product but with a ceiling mount and a door adjustment at the highest point so that the strip hides the system, the provided mounting screws block the passage of the carts. Either the screw holes in the rail need to be milled, or the length of the suspension nuts needs to be shortened.
Translated reviews
A
Rating: 3 out of 5
Hello, Everything went well when placing the order with you, however I noticed that the same part was 50€ cheaper on Amazon. I have already bought 30 motors from you in 4 years and already 2 motors are out of order. Given the price of the motors, I will make my next purchase on Amazon. A loyalty program would have been welcome.
Translated reviews
Response from SLID’UP by Mantion
Hello Sir,
Following your feedback, we were surprised by your comment, as the prices on our site slidup.fr and on partner marketplaces are usually identical.
After verification, it turned out that a pricing integration error had occurred on the Amazon platform. This has now been corrected and the displayed price is now identical to that of slidup.fr.
We remain at your disposal for any further information.
Best regards,
Dominique / SLID'UP Customer Service
Following your feedback, we were surprised by your comment, as the prices on our site slidup.fr and on partner marketplaces are usually identical.
After verification, it turned out that a pricing integration error had occurred on the Amazon platform. This has now been corrected and the displayed price is now identical to that of slidup.fr.
We remain at your disposal for any further information.
Best regards,
Dominique / SLID'UP Customer Service
J
Rating: 4 out of 5
Everything is fine
Translated reviews
P
Rating: 4 out of 5
It would be helpful to offer spare parts directly to the customer when purchasing the engine rather than in the description.
Translated reviews
A
Rating: 4 out of 5
I have ordered a system here before that works well. Therefore, my selection and order were clear and simple
Translated reviews
T
Rating: 4 out of 5
I did not engage with the homepage.
Translated reviews
C
Rating: 4 out of 5
Well-thought-out product but expensive
Translated reviews
J
Rating: 3 out of 5
Listening staff, fast delivery, reasonable prices.
Translated reviews
R
Rating: 4 out of 5
Delivered quickly and with the ordered material
Translated reviews
C
Rating: 4 out of 5
very serious company
Translated reviews
B
Rating: 4 out of 5
Delivery was compliant and fast. One item was missing (omission during the preparation of the package) and the company was professional and responsive in its corrective action. I recommend and expect the same quality after the installation of the equipment.
Translated reviews
A
Rating: 3 out of 5
Before, the support brackets were in the pack, now they are optional. They were anodized and deburred, now they are not. The wheels are of a lower quality than what I had in the past. I find it a shame, however, very well packaged.
Translated reviews
J
Rating: 3 out of 5
The availability of spare parts is a big plus, however I find the prices too high.
Translated reviews
Response from SLID’UP by Mantion
Hello,
Thank you for taking the time to leave a review.
We understand your comment about the prices: we select reliable parts that are available quickly.
We remain attentive to your comments and regularly work to offer the best possible prices.
Best regards
Dominique / SLID'UP Customer Service
Thank you for taking the time to leave a review.
We understand your comment about the prices: we select reliable parts that are available quickly.
We remain attentive to your comments and regularly work to offer the best possible prices.
Best regards
Dominique / SLID'UP Customer Service
A
Rating: 4 out of 5
Fast delivery, as always. However, you could adjust the size of your package to the products shipped. I received a large package for a very small bag of sleeves...
Translated reviews
G
Rating: 4 out of 5
Delivery was fast and reliable
Translated reviews
P
Rating: 4 out of 5
everything is fine except that the delivery person didn't even ring the bell to deliver to me while I was present and went straight to drop it off at the pickup point
Translated reviews
P
Rating: 4 out of 5
.
Translated reviews
S
Rating: 4 out of 5
Very good site, complete. Too bad that some items are not offered individually.
Translated reviews
M
Rating: 4 out of 5
Very good quality products, delivery less professional
Translated reviews
P
Rating: 3 out of 5
When ordering pre-assembled goods, everything fits. But individual parts/accessories are really problematic, at least with the rollers. I have already ordered the wrong running rollers for the second time. At least for the double-track rails, hints or similar would be helpful... otherwise top...
Translated reviews
R
Rating: 4 out of 5
-
Translated reviews
E
Rating: 4 out of 5
Delivery is quite fast for a product that measures 2.50 m long. I hope the product will be up to par. At first glance seems quite fragile.
Translated reviews
R
Rating: 4 out of 5
I appreciate your responsiveness following a request for information. Despite a slightly long delay, I understand during the end of the year period and the bad weather.
Translated reviews
P
Rating: 4 out of 5
Very good thank you
Translated reviews
P
Rating: 4 out of 5
Very informative and helps a lot in choosing the product you really need. However, I couldn't find assembly instructions (for slidup 130 and 230). I only found them on YouTube. And of course also as part of the delivery.
Translated reviews
H
Rating: 4 out of 5
order quickly shipped. Small downside, packaging damaged by the rod causing the loss of a washer and a screw. Nothing dramatic.
Translated reviews
G
Rating: 4 out of 5
Fast delivery!
Translated reviews
G
Rating: 3 out of 5
Fast shipping, simple fastening system. The rail allows for smooth rolling. Big downside, the system is indicated as being silent which is not the case at all. We chose it for this reason and are disappointed to have spent this amount on a system that is not. This also includes the slow closer, practical but noisy.
Translated reviews
R
Rating: 4 out of 5
Great product though the instruction manual was overly basic and the online video was not much better.
Response from SLID’UP by Mantion
Thank you for your feedback. Best regards! slidup team
J
Rating: 4 out of 5
Product conforms, careful packaging. Shipping costs a bit high for an item of a few grams and standard postal delivery...
Translated reviews
G
Rating: 4 out of 5
Cool.
Translated reviews
A
Rating: 3 out of 5
The slid'up 110 and 120 rails are very good. The only downside is the "spare parts" or the option to buy a single rail. Only 180 or 194 cm are offered... to have my doors on 3 rails, I needed 240cm... You could offer 180 or 300, at least we can cover what we need... Having already bought a double rail in 240, in my case, I had to buy a complete 240 cm kit, it cost me much more to buy the complete kit since I already had everything I needed in terms of wheels/stoppers... Buying 2 rails of 180 did not appeal to me due to the junction which is never perfect and could cause a slight snag and thus noise. Too bad for that...
Translated reviews
J
Rating: 4 out of 5
Fast. However, the soft-close mechanism has no assistance for opening.
Translated reviews
H
Rating: 4 out of 5
Well engineered and instructions were good but not great. Wooden header was shorter than the metal rail which resulted in me needing to undo and redo some work.
Also, I suggest making the opening about an 1/2"-1" larger than recommended to prevent the door hiding the frame when opening and to accommodate fine tuning with the door stoppers (which are great).
Also, I suggest making the opening about an 1/2"-1" larger than recommended to prevent the door hiding the frame when opening and to accommodate fine tuning with the door stoppers (which are great).
Response from SLID’UP by Mantion
Hello, Thank you for your thoughtful review and feedback. We appreciate your insights regarding the dimensions and instructions, as they help us improve our products for all customers. Best regards. slidup team